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Platform Support Agent Jobs (NOW HIRING)

Simera

Customer Support Agent EG

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Posted today

Simera

Customer Support Agent AR

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent MX

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent BR

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent BR

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent ES

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent MA

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent JO

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Posted today

via.com

Customer Support Agent

Baton Rouge, LA · On-site

$18/hr

Customer Support Agent Baton Rogue, LA Via is on a mission to create public transportation systems ... Our platform serves as the technology backbone for modern transit networks, transforming antiquated ...

Qode

Chat Support Agent

Chat Support Agent Location: San Francisco, USA Workplace Type: Remote About the Role We are ... through our live chat platform. You will be instrumental in resolving customer inquiries ...

New

Simera

Customer Support Agent CL

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

DOOR Systems, Inc.

Technical Support Agent

Olivette, MO · On-site

The Technical Support Agent will serve as a frontline resource for DOOR customers, providing timely ... Utilize platforms such as Zendesk, Salesforce, and other internal tools to research customers ...

Pomona College

$200 - $250/hr

Our mission is to enable developers with the tools, platforms, and support needed to build, test ... Experience designing agent-based workflows for automation or developer productivity * Experience ...

Ascend Vision

Patient Support Agent

Weslaco, TX · On-site

Patient Support Agent Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties ... platform to share their ideas and suggestions, are encouraged and incentivized to broaden their ...

Ursus Inc

Customer Support Agent

San Mateo, CA · On-site

$29/hr

Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE ... Experience using customer support software such as Zendesk, Salesforce, or similar platforms ...

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Platform Support Agent information

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How much do platform support agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for platform support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What cities are hiring for Platform Support Agent jobs?

Cities with the most Platform Support Agent job openings:

What states have the most Platform Support Agent jobs?

States with the most job openings for Platform Support Agent jobs include:

What are popular job titles related to Platform Support Agent jobs?

For Platform Support Agent jobs, the most frequently searched job titles are:

Infographic showing various Platform Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Customer Support Agent EG

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$19.25 - $25.50/hr

Other

Posted 19 hours ago

Posted today

Job description

Customer Support Agent

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.

Responsibilities
  • Respond to customer inquiries through email, chat, phone, or other support channels.
  • Provide accurate information and clear solutions to customer questions and concerns.
  • Troubleshoot and resolve customer issues efficiently and professionally.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers to ensure their concerns have been properly addressed.
  • Maintain accurate records of customer interactions and resolutions.
  • Identify recurring issues and communicate customer feedback to internal teams.
  • Follow company policies, procedures, and customer service standards.
  • Maintain a positive, professional, and customer-focused attitude.
  • Collaborate with internal teams to resolve customer requests and improve the overall customer experience.
Required Skills
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Active listening and problem-solving abilities.
  • Strong attention to detail.
  • Ability to multitask and prioritize customer requests.
  • Ability to remain calm and professional when handling difficult customers.
  • Comfortable using computers, CRM systems, ticketing platforms, and other digital tools.
  • Ability to learn new systems and processes quickly.
  • Strong organizational and time-management skills.
Requirements
  • Previous experience in customer support, customer service, call center, help desk, or a similar role.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a remote team.
  • Ability to manage multiple customer requests efficiently.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, positive, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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