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Platform Support Agent Jobs in Georgia (NOW HIRING)

Agent Support Representative Thomasville, GA l $15.00 - $20.00 / Hour An insurance company is ... We use a variety of platforms and strategies to bring awareness to opportunities throughout ...

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

Our Orka platform enables developers and DevOps teams to orchestrate macOS and Apple silicon in the ... While the AI agent will deliver an instant response for most customer questions, there may be some ...

... the Cephai platform. This role diagnoses and resolves software issues, responds to customer ... Work within CINC's AI-powered support ecosystem, including Support Assist (CINC's AI Support Agent ...

Senior Platform Engineer

Atlanta, GA · On-site

$101K - $169K/yr

... AI agent declares intent to access a data source * Build enterprise system connectors as MCP tool ... Develop troubleshooting and diagnostic tools for production support * Create documentation ...

DevOps Engineer IV 4P/763

Atlanta, GA · On-site

$50.75 - $69.50/hr

... platforms and cloud infrastructure. · Support AI/ML lifecycle management, monitoring, drift detection, and automated response. · Develop and support agent-based AI systems and modern DevOps ...

Senior Platform Engineer

Riverdale, GA · On-site

$101K - $169K/yr

... AI agent declares intent to access a data source * Build enterprise system connectors as MCP tool ... Develop troubleshooting and diagnostic tools for production support * Create documentation ...

Senior Platform Engineer

Redan, GA · On-site

$101K - $169K/yr

... AI agent declares intent to access a data source * Build enterprise system connectors as MCP tool ... Develop troubleshooting and diagnostic tools for production support * Create documentation ...

Senior Platform Engineer

Pine Lake, GA · On-site

$101K - $169K/yr

... AI agent declares intent to access a data source * Build enterprise system connectors as MCP tool ... Develop troubleshooting and diagnostic tools for production support * Create documentation ...

Senior Platform Engineer

College Park, GA · On-site

$101K - $169K/yr

... AI agent declares intent to access a data source * Build enterprise system connectors as MCP tool ... Develop troubleshooting and diagnostic tools for production support * Create documentation ...

Senior Platform Engineer

Decatur, GA · On-site

$101K - $169K/yr

... AI agent declares intent to access a data source * Build enterprise system connectors as MCP tool ... Develop troubleshooting and diagnostic tools for production support * Create documentation ...

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Showing results 1-20

Platform Support Agent information

What cities in Georgia are hiring for Platform Support Agent jobs?

Cities in Georgia with the most Platform Support Agent job openings:

Infographic showing various Platform Support Agent job openings in Georgia as of June 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Temporary. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Agent Support

Thomasville, GA

New Hire Solutions
Recruiting and Staffing Services • 501 - 1,000 employees

$15 - $20/hr

Full-time

Posted 5 days ago


Job description

Agent Support Representative 
Thomasville, GA  l   $15.00 - $20.00 / Hour
 
An insurance company is seeking a dependable and service-driven Agent Support Representative to assist our licensed agents with daily operational, policy, and system-related needs. This role plays a key part in supporting agent productivity while ensuring accuracy, compliance, and professional communication.
 
Responsibilities
  • Support agents via phone, email, and internal messaging
  • Assist with policy inquiries, applications, commissions, and account questions
  • Troubleshoot basic system and portal issues; escalate when necessary
  • Communicate company procedures, updates, and guidelines clearly
  • Accurately document interactions and resolutions in internal systems
  • Coordinate with underwriting, licensing, accounting, and IT teams
  • Maintain confidentiality and adhere to regulatory and company standards
  • Meet quality, accuracy, and performance expectations in a fast-paced environment
Requirements
  • High school diploma or equivalent required
  • Customer service or call-center experience preferred
  • Insurance or agent support experience a plus
  • Strong communication and problem-solving skills
  • Ability to multitask and work across multiple systems
  • Detail-oriented with strong documentation skills
  • Reliable attendance and professional work ethic
 
Location: Thomasville, GA
Pay Rate: $15.00 - $20.00 / Hour 
Schedule: Monday – Friday 8:00AM – 5:00PM

New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.

We Are On A Mission:
We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a personal level to understand the needs of both the job seeker and the employer. We use a variety of platforms and strategies to bring awareness to opportunities throughout Southwest Georgia.

Join Our Talent Community Today: https://newhiresolutions.com/careers