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Platform Operations Specialist Jobs (NOW HIRING)

REVA INC

Operations Specialist

Fort Lauderdale, FL · On-site

Position Title: Operations Specialist- CRM Department: OperationsCenter Reports To ... Maintain accurate, timely, and complete records across all systems and platforms Education ...

W3Global Inc.

Deposit Operations Specialist

White Bear Lake, MN · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role: Deposit Operations Specialist Employment Type: Full-Time Location: White Bear Lake, MN Job ... Support digital payment platforms and troubleshoot payment issues * Process ACH, wire transfers ...

Two Sigma Investments, LP

Operations Specialist

New York, NY · On-site

$125K - $175K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Operations Specialist Location NY New York United States Business Investment Management Function ... Beyond running daily operations, you'll play an active role in projects and platform initiatives ...

Schneider

Rail Operations Specialist

Green Bay, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Rail Operations Specialist Work model:On-Site Location:Green Bay, WI, USA Shift:First shift Job ... Utilize Schneiders and railroads tools and platforms to track and update orders. * Provide ...

Adecco

Mortgage Operations Specialist

Richmond, VA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If the Mortgage Operations Specialist position sounds like something you would be interested in ... Experience working with loan origination systems (LOS) and mortgage technology platforms

TEKsystems

Operations Specialist

Fort Mill, SC · Hybrid

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Specialist (Account Opening) Location: Fort Mill, SC (Hybrid) Job Type: Contract ... Manage and update case workflows using case management platforms. * Collaborate with operations ...

authority

Payment Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

The Operations Specialist will assist in day-to-day operations, support desk activities, merchant ... platforms * Monitor, log, and track support tickets using internal CRM and ticketing systems

TEKsystems c/o Allegis Group

Operations Specialist

Fort Mill, SC · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Specialist (Account Opening) Location: Fort Mill, SC (Hybrid) Job Type: Contract ... Manage and update case workflows using case management platforms. * Collaborate with operations ...

Atlas Residential

Operations Specialist

Charlotte, NC · On-site

$31K - $37K/yr

  • Medical

Operations Specialist Location: Charlotte, NC (Remote, but must live in the greater Charlotte area ... Proficiency in project management tools like ASANA and communication platforms like Slack. * Strong ...

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Platform Operations Specialist information

See salary details

$30.5K

$68.4K

$111K

How much do platform operations specialist jobs pay per year?

As of Aug 18, 2026, the average yearly pay for platform operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Platform Operations Specialist vs Customer Support Specialist?

AspectPlatform Operations SpecialistCustomer Support Specialist
CredentialsTechnical certifications, familiarity with platform toolsCustomer service training, communication skills
Work EnvironmentTechnical teams, operations departmentsCustomer service centers, client-facing roles
Industry UsageTech, SaaS, online platformsRetail, telecom, service industries
Search IntentPlatform management, technical operationsCustomer assistance, issue resolution

The Platform Operations Specialist focuses on maintaining and optimizing platform functionality, often working with technical teams. In contrast, the Customer Support Specialist primarily handles customer inquiries and resolves issues related to products or services. While both roles require strong communication skills, the Platform Operations Specialist emphasizes technical knowledge and platform management, whereas the Customer Support Specialist centers on customer interaction and satisfaction.

What cities are hiring for Platform Operations Specialist jobs?

Cities with the most Platform Operations Specialist job openings:

What states have the most Platform Operations Specialist jobs?

States with the most job openings for Platform Operations Specialist jobs include:

What job categories do people searching Platform Operations Specialist jobs look for?

The top searched job categories for Platform Operations Specialist jobs are:

Platform Operations Specialist jobs near you
Infographic showing various Platform Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Operations Specialist

REVA INC

Fort Lauderdale, FL • On-site

Full-time

Re-posted yesterday

Job description

Position Title:Operations Specialist- CRM
Department:OperationsCenter
Reports To:OperationsCenterManager / Director
Location:Fort Lauderdale, FL.

Role Summary

The Operations Specialist - CRM is responsible for managing end-to-end coordination of medical transport missions, from initial client inquiry through mission completion. This role combines client engagement, sales execution, and operational coordination to ensure safe, efficient, and high-quality service delivery within a 24/7 operations environment.

Essential Duties & Responsibilities

  • Respond to customer inquiries in accordance with company standards and service guidelines across multiple channels, including phone, email, and other communication platforms
  • Generate, manage, and follow up on transport quotes to drive conversion and maintain client engagement
  • Schedule and confirm missions in alignment with operational feasibility and client needs
  • Coordinate hospital bed admissions and ensure all clinical and logistical requirements are met prior to transport
  • Prepare and complete all required documentation for confirmed missions
  • Maintain ownership of assigned cases from initial inquiry through mission completion and post-mission follow-up
  • Provide consistent and proactive updates to clients and stakeholders to ensure a high level of customer satisfaction
  • Collaborate with internal departments (Aviation, Medical, Maintenance, and Finance) to ensure seamless mission execution
  • Support outbound client engagement efforts, including follow-up communication and relationship management with new and existing clients
  • Meet or exceed assigned performance goals, including sales targets, response times, and service level standards
  • Utilize internal systems to accurately document and manage workflow activity
  • Ensure compliance with company policies, aviation regulations, and operational procedures
  • Perform other duties as assigned

Additional Duties & Responsibilities

  • Participate in client meetings, industry events, and trade shows as required
  • Support continuous improvement efforts related to workflows, communication standards, and operational processes
  • Maintain accurate, timely, and complete records across all systems and platforms

Education & Experience

  • Bachelor's Degree preferred
  • Previous experience in inside sales, customer service, or client-facing operations preferred
  • Experience in medical transport, healthcare coordination, or aviation services strongly preferred
  • Demonstrated track record of achieving sales or performance targets preferred
  • Ability to work 12-hour shifts in a 24/7 operational environment, including evenings, weekends, and holidays on site.
  • Ability to travel up to 10% as needed

Skills & Competencies

  • Strong verbal and written communication skills with the ability to engage effectively with clients, medical professionals, and internal teams
  • Ability to manage multiple cases simultaneously in a fast-paced, high-pressure environment
  • Strong problem-solving and decision-making skills in situations with limited standardization
  • Ability to read, interpret, and apply operational procedures, safety guidelines, and regulatory requirements
  • High attention to detail with strong organizational and documentation skills
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and ability to learn internal systems quickly
  • Ability to build rapport and maintain a high level of customer service while managing complex logistics

Work Environment & Schedule

  • 24/7 operations environment requiring flexibility to work 12-hour shifts, including nights, weekends, and holidays on site.Role may require extended periods of sitting, multitasking across systems, and handling high call/email volume

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