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Platform Manager Jobs in Texas (NOW HIRING)

Seadrill

ERP Platform Manager 90150

Houston, TX

Through strong leadership and personal responsibility from all employees, we take a systematic approach to identifying, managing and preventing the hazards involved in our day to day operations.

HF Sinclair

Senior IT Product Manager

Dallas, TX · On-site

$125K - $165K/yr

Job Duties Platform Strategy, Vision & Roadmap Ownership * Define and maintain the long-term vision ... Manage and coordinate with Infrastructure Managed Services (IMS MSP), Managed Detection and ...

HF Sinclair

Senior IT Product Manager

Dallas, TX · On-site

$125K - $165K/yr

Senior IT Product Manager HF Sinclair is seeking a Senior IT Product Manager (Industrial Platform ... Platform Strategy, Vision & Roadmap Ownership * Near-Term Prioritization & Platform Ownership * MVP ...

HF Sinclair

Senior IT Product Manager

Dallas, TX · On-site

$125K - $165K/yr

Job Duties Platform Strategy, Vision & Roadmap Ownership * Define and maintain the long-term vision ... Manage and coordinate with Infrastructure Managed Services (IMS MSP), Managed Detection and ...

HF Sinclair

Senior IT Product Manager

Dallas, TX

$125K - $165K/yr

Job Duties Platform Strategy, Vision & Roadmap Ownership * Define and maintain the long-term vision ... Manage and coordinate with Infrastructure Managed Services (IMS MSP), Managed Detection and ...

HollyFrontier

Senior IT Product Manager

Dallas, TX · On-site

$125K - $165K/yr

Job Duties Platform Strategy, Vision & Roadmap Ownership * Define and maintain the long-term vision ... Manage and coordinate with Infrastructure Managed Services (IMS MSP), Managed Detection and ...

Aspira

Platform Solutions Engineer

Dallas, TX · On-site

Work closely with Platform Managers, Business Analysts, Product Owners, Contact Center Operations, and business stakeholders to translate business needs into technical solutions. * Participate in ...

Keylent Inc

Salesforce Developer

Dallas, TX · On-site

$55 - $72.75/hr

... platform manager to identify, evaluate and execute projects meeting business and product team's goals and requirements. Qualifications : Required : • Experience in deployment and development in ...

Fifth Third

Senior Manager, CIT Platform

Dallas, TX · On-site

TheSenior Manager, CIT Platformis responsible forleading the strategy, growth, and retention of Fifth Third's Collective Investment Trust (CIT) platform within Institutional Services. This role ...

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Showing results 21-40

All JobsPlatform JobsPlatform Manager JobsPlatform Manager Jobs in Texas

Platform Manager information

See Texas salary details

$35.9K

$120K

$136.5K

How much do platform manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for platform manager in Texas is $120,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What is a platform manager?

A Platform Manager is a professional responsible for overseeing the development, maintenance, and optimization of a specific technology platform within an organization. They coordinate between technical teams, stakeholders, and users to ensure the platform meets business needs and operates reliably. Platform Managers may also be involved in strategic planning, vendor management, and implementing new features or integrations. Their role is crucial for ensuring platforms are scalable, secure, and aligned with organizational goals.

What are the key skills and qualifications needed to thrive as a platform manager?

To thrive as a Platform Manager, you need expertise in platform architecture, project management, and a solid understanding of business operations, often supported by a relevant degree or industry certification. Familiarity with cloud platforms (such as AWS or Azure), API integrations, and product management tools like JIRA is typically required. Excellent communication, leadership, and problem-solving abilities help drive cross-functional collaboration and strategic decision-making. These skills ensure the platform's stability, scalability, and alignment with business goals, which are critical for organizational success.

How does a platform manager typically collaborate with cross-functional teams to ensure platform reliability and scalability?

A Platform Manager frequently works with engineering, product, and operations teams to align platform capabilities with business goals. They facilitate regular communication between developers, system administrators, and other stakeholders to identify potential bottlenecks, address incidents, and plan for future growth. By establishing clear processes for incident management, change control, and performance monitoring, Platform Managers help ensure that the platform remains reliable and scalable while meeting user needs. This collaborative approach not only strengthens the technical foundation but also fosters a culture of shared responsibility across departments.

What is the difference between Platform Manager vs Product Manager?

AspectPlatform ManagerProduct Manager
Primary FocusManaging and maintaining technology platforms and infrastructureDeveloping and guiding specific products or features
Required SkillsTechnical knowledge of platforms, systems integration, and infrastructureMarket research, user experience, and product development
Work EnvironmentIT teams, engineering departments, technical operationsCross-functional teams including marketing, design, and engineering
Industry UsageTechnology, SaaS, cloud servicesSoftware, consumer goods, digital services

While both roles involve technical expertise, a Platform Manager focuses on maintaining and optimizing the underlying technology infrastructure, whereas a Product Manager concentrates on developing and managing specific products to meet customer needs.

How do you become a platform manager?

To become a platform manager, candidates typically need a combination of relevant experience in platform or product management, strong technical skills, and knowledge of the industry or technology they will oversee. A bachelor's degree in business, technology, or a related field is often required, and certifications such as PMP or Agile can be beneficial. Developing skills in project management, communication, and leadership is essential for success in this role.

What are the most commonly searched types of Platform jobs in Texas?

The most popular types of Platform jobs in Texas are:

What are popular job titles related to Platform Manager jobs in Texas?

For Platform Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Platform Manager jobs in Texas look for?

The top searched job categories for Platform Manager jobs in Texas are:

What cities in Texas are hiring for Platform Manager jobs?

Cities in Texas with the most Platform Manager job openings:

Platform Manager jobs near you
Infographic showing various Platform Manager job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $120,045 per year, or $57.7 per hour.

Customer Support Systems Platform Manager - Salesforce (R5349)

Shield AI

Dallas, TX • On-site

Full-time

Re-posted 15 days ago

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

We are seeking a Customer Support Systems Platform Manager to own the administration, configuration, roadmap, and continued development of our Salesforce Service Cloud environment and customer community portal.

This role will serve as the primary platform owner for systems supporting customer support, maintenance, sustainment, shipping, asset tracking, support communications, documentation access, reporting, dashboards, and case management. The ideal candidate is a hands-on Salesforce Service Cloud and Experience Cloud professional who can keep the platform running day to day while also designing and delivering new capabilities as additional products, teams, and support workflows are brought into the system.

This role will partner with support, shipping, sustainment, maintenance, product, IT, security, and program stakeholders to design scalable support processes and improve how internal teams and customers engage through Salesforce.

What you'll do:
Platform Administration
  • Serve as the primary administrator and platform owner for Salesforce Service Cloud and Experience Cloud.
  • Manage users, roles, profiles, permission sets, queues, groups, sharing settings, and access controls.
  • Configure and maintain case record types, case layouts, Lightning pages, fields, validation rules, assignment rules, escalation rules, and support processes.
  • Maintain the health, usability, security model, and data quality of the Salesforce support environment.
  • Manage sandbox environments, configuration changes, release documentation, and user support.
  • Troubleshoot issues, resolve user requests, and provide guidance to internal teams.
Service Cloud Design and Development
  • Design, configure, and enhance Service Cloud functionality for support, maintenance, sustainment, shipping, and product-specific workflows.
  • Build custom case management processes for different teams, products, business units, and customer support models.
  • Create and maintain Salesforce Flows, automations, approval processes, notifications, routing logic, and guided support processes.
  • Partner with stakeholders to gather requirements and translate business needs into scalable Salesforce solutions.
  • Support the onboarding of new products, teams, and operational workflows into Service Cloud.
  • Recommend improvements to case management, support operations, customer communications, and internal workflows.
Customer Portal / Experience Cloud Ownership
  • Own the design, administration, and continued evolution of the Salesforce customer community portal.
  • Manage customer-facing portal functionality, access, navigation, content visibility, case submission, documentation access, asset tracking, communications, and support updates.
  • Design new portal features as customer and business needs evolve.
  • Partner with support and customer-facing teams to improve how customers engage with support teams and access relevant information.
  • Ensure portal functionality aligns with internal support workflows, security requirements, and customer experience goals.
Reporting, Dashboards, and Data
  • Build and maintain reports and dashboards for support operations, case performance, shipping workflows, maintenance activity, sustainment metrics, asset-related support, and executive visibility.
  • Define and maintain key metrics, reporting structures, data standards, and dashboard requirements.
  • Support data quality, data cleanup, imports, exports, and ongoing data governance.
  • Partner with stakeholders to improve visibility into support trends, case volume, response performance, customer engagement, and operational bottlenecks.
  • Roadmap and Stakeholder Management
    Own and maintain the roadmap for Salesforce Service Cloud and Experience Cloud enhancements.
  • Prioritize system requests in partnership with business, IT, support, and operational stakeholders.
  • Document requirements, configuration decisions, process designs, and release notes.
  • Train users and create documentation for new features, workflows, reports, and portal capabilities.
  • Coordinate with external Salesforce consultants, developers, or implementation partners when larger technical projects require additional support.
  • Serve as the bridge between business teams and technical resources for Salesforce-related initiatives.
Required qualifications:
  • 5+ years of hands-on Salesforce administration, business systems, CRM, or support-platform experience.
  • Strong experience administering and configuring Salesforce Service Cloud.
  • Experience with case management, queues, routing, escalation rules, assignment rules, record types, page layouts, and Lightning pages.
  • Experience building Salesforce automation using Flow.
  • Experience creating Salesforce reports and dashboards.
  • Experience managing users, permissions, roles, profiles, permission sets, and sharing settings.
  • Ability to gather business requirements and translate them into scalable Salesforce solutions.
  • Strong understanding of Salesforce configuration best practices.
  • Experience supporting multiple teams, business units, or product lines within a single Salesforce environment.
  • Strong communication skills and ability to work with technical and non-technical stakeholders.
  • Ability to independently manage priorities, troubleshoot issues, and drive platform improvements.
  • U.S. citizenship required due to potential access to CUI, ITAR-controlled technical data, export-controlled information, and customer/program-restricted information.
Preferred qualifications:
  • Experience with Salesforce Experience Cloud, Customer Community, or customer portal administration.
  • Experience supporting support operations, maintenance, sustainment, logistics, shipping, asset tracking, field support, or RMA-related workflows.
  • Experience with Salesforce Knowledge, Entitlements, Milestones, SLAs, Macros, Omni-Channel, or Digital Engagement.
  • Experience designing customer-facing portal experiences.
  • Experience with Salesforce data governance and reporting strategy.
  • Experience working with external Salesforce implementation partners or developers.
  • Familiarity with Apex, Lightning Web Components, APIs, integrations, or the ability to manage technical Salesforce development work.
  • Experience in aerospace, defense, manufacturing, hardware, robotics, logistics, or complex technical product environments.
Preferred certifications:
  • Salesforce Administrator
  • Salesforce Advanced Administrator
  • Salesforce Platform App Builder
  • Salesforce Service Cloud Consultant
  • Salesforce Experience Cloud Consultant
  • Salesforce Platform Developer I, preferred but not required
$110,000 - $170,000 a year
#LI-JM1
#LD

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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