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Pike Telecom Jobs (NOW HIRING)

DFR

Eligibility Specialist - Case Manager

Bloomington, IN · On-site

$18/hr

  • PTO

Overview THIS POSITION IS LOCATED AT 1531 S Curry Pike, Bloomington, IN 47403 Knowledge Services ... Telecom, Manufacturing and more. Responsibilities * Eligibility Specialists gather data for all ...

DFR

Eligibility Assistant - Front Desk

Bloomington, IN · On-site

$15/hr

  • PTO

Overview THIS POSITION IS LOCATED AT 1531 S Curry Pike, Bloomington, IN 47403 Knowledge Services ... Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing ...

DFR

Eligibility Specialist - Case Manager

Bloomington, IN · On-site

$18/hr

  • PTO

Overview THIS POSITION IS LOCATED AT 1531 S Curry Pike, Bloomington, IN 47403 Knowledge Services ... Telecom, Manufacturing and more. Responsibilities * Eligibility Specialists gather data for all ...

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Pike Telecom information

What are some common challenges faced by field technicians at Pike Telecom, and how can they prepare for them?

Field Technicians at Pike Telecom often face challenges such as working in varying weather conditions, troubleshooting unexpected technical issues, and adhering to strict safety protocols. They may also need to manage tight project deadlines and coordinate with multiple teams, including engineers and project managers. To prepare, it's helpful to stay up-to-date with the latest industry standards, maintain strong communication skills, and participate in regular safety and technical training provided by the company. Being adaptable and proactive in problem-solving can help technicians succeed in this dynamic environment.

What is Pike Telecom?

Pike Telecom is a division of Pike Corporation, a leading provider of infrastructure engineering, construction, and maintenance services for the telecommunications industry. They specialize in the design, installation, and maintenance of fiber optic, wireless, and broadband networks across the United States. Pike Telecom works with major carriers to expand and upgrade communication networks, supporting projects that require both technical expertise and large-scale project management.

What is the difference between Pike Telecom vs Cable Installer?

AspectPike TelecomCable Installer
Required CertificationsTelecom-specific certifications, such as BICSI or OSHABasic electrical or cable installation certifications
Work EnvironmentIndoor and outdoor telecom infrastructure sitesResidential and commercial premises for cable setup
Industry UsageTelecommunications providers, network companiesCable TV, internet service providers

Pike Telecom and Cable Installer roles both involve installing and maintaining communication systems. Pike Telecom typically requires specialized telecom certifications and involves working on complex infrastructure, while Cable Installers focus on residential and commercial cable setups. Both roles are essential in the telecommunications industry but differ in scope and certification requirements.

What are the key skills and qualifications needed to thrive as a telecom technician at Pike Telecom?

To thrive as a Telecom Technician at Pike Telecom, you need a solid understanding of telecommunications systems, cabling, and network infrastructure, usually supported by industry certifications or technical training. Familiarity with tools such as OTDR testers, splicing equipment, and work order management software is commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help technicians excel in diverse field environments. These competencies ensure reliable service delivery, safety, and customer satisfaction in a fast-evolving telecommunications landscape.
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Pike Telecom jobs near you
Infographic showing various Pike Telecom job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Wireless Retail Sales Associate ABSECON | White Horse Pike Avg. All in $30

Arch Telecom

Absecon, NJ • On-site

$15.92 - $30/hr

Other

Medical

Re-posted 19 days ago

Job description

We're a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
  • How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
  • Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
  • How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Develop strong peer relationships where we are all accountable for the companys success.
  • Be willing to have a good time while providing first class customer experience

The ideal candidate will bring:
  • A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Effective at balancing customer experience and performance goals.
  • 6 months of customer service and/or sales experience, Retail environment preferred

Whats in it for you?
  • Employee Stock Ownership Program (ESOP)
  • Competitive hourly pay
  • Uncapped commission earnings
  • Automatic raises when reaching attainable milestones
  • Exciting opportunities for career advancement
  • A culture of care & excellence
  • Discounted T-Mobile Wireless Plan
  • Health Benefits for Full Time Employees
  • BONUSES: Monthly sales incentive programs, contests, rewards and more.

What must haves do you need?
  • Be at least 18 years of age
  • High school degree or GED
  • Ability to stand for long periods of time
  • Ability to lift objects weighing up to 25lbs
  • Reliable transportation
  • Full Time (40 hours) or Part Time (20+ hours) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net

Apply