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Pier Manager Jobs (NOW HIRING)

Metro Shore Services, LLC

Pier Agent

Galveston, TX · On-site

$14.50 - $17/hr

Pier Agent - Pay range is $14.50 to $17.00 Our Pier Agents strive to exceed guest expectations by ... If unable to respond and resolve on your own, know when to elevate to upper management. * Positive ...

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Pier Manager information

See salary details

$23K

$61.4K

$102.5K

How much do pier manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for pier manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a pier manager do?

A Pier Manager is responsible for overseeing the daily operations and management of a pier, which may include supervising staff, coordinating docking schedules, ensuring safety protocols are followed, and maintaining facilities. They often interact with vessel operators, tourists, and local authorities to ensure smooth operations. Pier Managers also handle logistics such as cargo handling, berth assignments, and maintenance planning, all while ensuring compliance with regulations. Their role is crucial in promoting efficient and safe maritime activities at the pier.

What are the key skills and qualifications needed to thrive as a pier manager, and why are they important?

To thrive as a Pier Manager, you need expertise in logistics, operations management, and safety regulations, often supported by experience in maritime or port operations. Familiarity with port management software, cargo handling equipment, and safety compliance systems is typically required. Strong leadership, effective communication, and problem-solving skills help you manage teams and coordinate efficiently with stakeholders. These skills are crucial to ensure smooth pier operations, safety, and timely handling of goods and vessels.

What are some common challenges faced by a pier manager and how can they be effectively managed?

One of the main challenges a Pier Manager faces is coordinating multiple activities simultaneously, such as vessel scheduling, cargo operations, and ensuring safety compliance. Unexpected weather, equipment malfunctions, and last-minute changes in shipping schedules also require quick decision-making and adaptability. Building strong communication with dockworkers, shipping companies, and regulatory agencies is essential for smooth operations. Utilizing digital management systems can help track schedules and resources, reducing downtime and minimizing errors. Regular training and clear protocols further support effective management of these challenges.

What is the difference between Pier Manager vs Dock Supervisor?

AspectPier ManagerDock Supervisor
CertificationsMay require safety and management certificationsOften requires safety and operational certifications
Work EnvironmentOversees entire pier operations, including facilities and staffSupervises dock activities, loading/unloading, and vessel operations
Industry UsageCommon in ports, cruise terminals, and marinasCommon in shipping, freight, and port operations

Both roles involve overseeing port or dock activities, but the Pier Manager typically manages the entire pier's operations and staff, while the Dock Supervisor focuses on supervising dock activities and vessel handling. The roles often require similar certifications and are used in related industries, with the Pier Manager having broader responsibilities.

What cities are hiring for Pier Manager jobs?

Cities with the most Pier Manager job openings:

What are the most commonly searched types of Pier jobs?

The most popular types of Pier jobs are:

What states have the most Pier Manager jobs?

States with the most job openings for Pier Manager jobs include:

Pier Manager jobs near you

Event Manager | Full-Time | Navy Pier Events Facility

Oak View Group

Chicago, IL • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Oak View Group rating

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and provide professional client services support in the planning, organization, and management of events within the facility. Monitors the logistics of these events and all event coordination tasks after booking and through to their conclusion. Coordinate communication between event staff and delegate assignments and be responsible for and ensure overall customer and lessee satisfaction and experience.
This role pays an annual salary of $55,000-60,000.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 16th, 2026.
About the Venue
Navy Pier has always been the "People's Pier." Built in 1916 as part of Daniel Burnham's famed plan of Chicago, today Navy Pier boasts versatile, multipurpose event spaces and high-quality amenities against one of the most unique and spectacular lakefront settings in the Midwest. Navy Pier showcases more than 50 acres of parks, restaurants, attractions, retail shops, sightseeing and dining cruise boats, exposition facilities, and more-all available to guests of on-site events. Navy Pier offers two exhibit halls, 34 meeting rooms, the historic Aon Grand Ballroom, and Lakeview Terrace that overlooks the lakefront. These dramatic and diverse spaces are ideal for trade and consumer shows, conferences, business meetings, and special events of any size.
Responsibilities
  • Manages all facility staff in delivering facility services for events and resolving event-related problems.
  • Manages and participates in pre-event planning, reviewing any history of the event and initiating correspondence and conferences with the event planner, their suppliers, and Navy Pier staff.
  • Compiles and reviews events and contractor charges with appropriate OVG360 staff and event planner, prepares proper documentation for invoice preparation, and assists in the follow-up on collections.
  • Conducts post-event meetings with the event planner and their contractors as necessary to evaluate services provided.
  • Conducts tours of the facilities for potential customers, explains services and facilities available, describes how they may best be used by the event, and determines the needs of the potential event.
  • Assists with preparing pricing estimates for prospective meetings.
  • Monitors and ensures compliance with contractual responsibilities of all parties.
  • Prepares pre-event planning documents and instructions.
  • Ensures compliance with all facilities and appropriate governmental rules and regulations by the event planners and all service providers working on the event.
  • Provides clear, concise, and timely communication of directives to other departments.
  • Implement facility rules, regulations, policies, and procedures.
  • Maintains the proper image and generates positive public relations with patrons and staff.
  • Works with internal service partners to provide quality service to customers.
  • Serves as liaison for all facility clients to ensure the highest level of customer service for all external service providers.
  • Establish new standards of customer service by working with departments in the facility.
  • Participates in the training and supervision of other event managers.
  • Perform other job-related duties as assigned.

Qualifications
  • 3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center, or public assembly facility setting.
  • Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred.
  • Strong oral and written communication skills.
  • Strong computer skills in Microsoft Office applications, word processing, and the Internet.
  • Knowledge of operational characteristics of events.
  • Ability to identify the needs of users of the facility.
  • Knowledge of crowd management and control techniques.
  • Knowledge of customer service practices.
  • Knowledge of principles of supervision, scheduling, and training employees.
  • Demonstrated familiarity with facility use contracts.
  • Knowledge of fire and public safety regulations.
  • Knowledge of A/V equipment and electronic systems in public assembly facilities.
  • Experience with budget preparation and control.
  • Familiarity with terminology used in entertainment/convention/public assembly settings.
  • Experience with AutoCAD is preferred but not required.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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