Pier Manager Jobs (NOW HIRING)

South Florida's beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Pier Top Cocktail Server to join our Pier Sixty-Six Resort! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Reporting to the Outlet General Manager you will support and provide an excellent service at our new high-end bar, located on the top floor of our iconic tower. This high-volume requires a passion for craft cocktails and live entertainment. The new hot spot in Fort Lauderdale will offer luxury products and service, in a dynamic environment.  

• Serve food courses and alcoholic beverages to guests.
• Set tables according to service standards.
• Answer questions on menu selections to guests.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Record transaction in the POS system at time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete opening and closing duties, including restocking items, turning off lights, etc.
• Present physical and accurate check to guests, and process payments accordingly in a timely manner.
• Ensure uniform and personal appearance are always clean and professional.
• Welcome and acknowledge all guests according to company standards.
• Run food and bus tables when require ensuring a flowless service.
• Anticipate and address guests` service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Additional Duties & Responsibilities:

• Adhere to departmental policies and procedures.
• Effectively communicate with peers, management, line and front of the house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required.
• Be responsible for the cleanliness of the immediate work area as well as the general property.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes within the outlet.
• All side-work thoroughly done in a timely fashion.
• Checks are closed out in ten minutes or less after the guests have paid.
• Guest's name, table number and room number are put on all checks, with the appropriate guest count.
• Participate in ongoing training and encourage the personal development of all associates/coworkers.

• Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred, with a familiarity in restaurant terminology and food service techniques
• Strong knowledge in alcohol service and Food Handler certifications are required.
• Be a people person that thrive to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma, GED or some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous similar experience in a professional setting is preferred.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort