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Phorest Jobs (NOW HIRING)

LACQUER NAIL BAR LLC

Guest Relations

Saint Augustine, FL · On-site

$15 - $20/hr

Answer phone calls, respond to texts and emails, and book appointments through our Phorest scheduling platform * Manage the daily flow of the salon: confirmations, reminders, rebookings, and guest ...

LACQUER NAIL BAR LLC

Guest Relations

Saint Augustine, FL · On-site

$15 - $20/hr

Answer phone calls, respond to texts and emails, and book appointments through our Phorest scheduling platform * Manage the daily flow of the salon: confirmations, reminders, rebookings, and guest ...

LACQUER NAIL BAR LLC

Guest Relations

Saint Augustine, FL · On-site

$15 - $20/hr

Answer phone calls, respond to texts and emails, and book appointments through our Phorest scheduling platform * Manage the daily flow of the salon: confirmations, reminders, rebookings, and guest ...

BLONDIES TAN LLC

Nail Technician

Columbus, IN · On-site

Phorest software for managing guest records, online bookings, and professional communicationwithout needing to share personal contact information * Business and tax support to help with financial ...

BLONDIES TAN LLC

Nail Technician

Columbus, IN

Phorest software for managing guest records, online bookings, and professional communicationwithout needing to share personal contact information * Business and tax support to help with financial ...

BLONDIES TAN LLC

Massage Therapist

Columbus, IN · On-site

Phorest software for managing guest records, online bookings, and professional communicationwithout needing to share personal contact information * Business and tax support to help with financial ...

BLONDIES TAN LLC

Barber

Columbus, IN

Phorest software for managing guest records, online bookings, and professional communication--without needing to share personal contact information * Business and tax support to help with financial ...

BLONDIES TAN LLC

Massage Therapist

Columbus, IN

Phorest software for managing guest records, online bookings, and professional communicationwithout needing to share personal contact information * Business and tax support to help with financial ...

BLONDIES TAN LLC

Barber

Columbus, IN · On-site

Phorest software for managing guest records, online bookings, and professional communication--without needing to share personal contact information * Business and tax support to help with financial ...

BLONDIES TAN LLC

Barber

Columbus, IN · On-site

Phorest software for managing guest records, online bookings, and professional communicationwithout needing to share personal contact information * Business and tax support to help with financial ...

Salon Legato

Cosmetologist / Hair Stylist

Farmington, MI · On-site

$400 - $1K/wk

... Phorest booking app for mobile access, Dedicated Front Desk staff committed to keeping your appointment book filled with guests & offering upgrades at booking. Training / Assisting Required : These ...

BLONDIES TAN LLC

Massage Therapist

Columbus, IN

Phorest software for managing guest records, online bookings, and professional communication--without needing to share personal contact information * Business and tax support to help with financial ...

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Phorest information

What is a Phorest and what does someone in this role do?

Phorest is not a job title, but rather the name of a company that provides salon software solutions. Employees at Phorest work in various roles, such as software development, customer support, sales, and marketing, all focused on helping salons manage appointments, clients, payments, and marketing campaigns. The company is known for its innovative technology designed specifically for the beauty and wellness industry. Working at Phorest typically involves collaborating with salon professionals to improve their business operations through digital tools and services.

What are some common challenges faced by employees working at Phorest, and how does the company support staff in overcoming them?

At Phorest, team members often navigate the fast-paced nature of the tech industry, particularly in delivering innovative solutions for salon management software. Balancing multiple client needs and adapting to new features or updates can be demanding. However, Phorest fosters a supportive environment through regular team collaboration, ongoing professional development, and open communication channels. The company also encourages employees to participate in knowledge-sharing sessions and provides access to resources that help staff stay up-to-date and manage workload efficiently.

What are the key skills and qualifications needed to thrive as a Phorest Salon Software Specialist, and why are they important?

To thrive as a Phorest Salon Software Specialist, you need a solid understanding of salon operations, customer service skills, and ideally experience in beauty or software support roles. Familiarity with the Phorest platform, CRM systems, and troubleshooting technical issues is essential, with additional value from certifications in IT support or customer service. Exceptional communication, problem-solving abilities, and patience help you effectively assist clients and resolve their concerns. These skills are crucial for ensuring client satisfaction, smooth salon operations, and maximizing the software’s benefits for businesses.

What is the difference between Phorest vs Salon Manager?

AspectPhorestSalon Manager
CredentialsTypically requires beauty or salon management certifications, software trainingRequires similar certifications, often with additional business or management courses
Work EnvironmentSalon or spa settings, focusing on software implementation and supportSalon or spa environment, overseeing daily operations and staff
Industry UsageUsed by salons for booking, marketing, and managementUsed by salon managers for staff coordination and business oversight

While Phorest is a salon management software platform, Salon Manager refers to the role of a professional overseeing salon operations. Both are integral to salon success but serve different functions: Phorest provides digital tools, whereas Salon Manager is a job position focused on leadership and administration.

More about Phorest jobs
What cities are hiring for Phorest jobs? Cities with the most Phorest job openings:
What states have the most Phorest jobs? States with the most job openings for Phorest jobs include:
What job categories do people searching Phorest jobs look for? The top searched job categories for Phorest jobs are:
Phorest jobs near you
Infographic showing various Phorest job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 80% Physical, and 20% Remote job distribution.

Application Support Engineer (L3)

Phorest

Philadelphia, PA • Remote

Full-time

Medical, Dental, Life, Retirement

Posted 12 days ago

Job description

Hiring Location

This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity:

  • USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Utah

  • Canada: Ontario, Quebec

About Phorest

Phorest powers over 11,000 hair, beauty, and medi-spa businesses using our software across the globe. Our aim is to capture 25% of the market globally — that’s one million businesses and a billion-dollar company.

We’re continuing to grow and are excited to add a new member to the team. You’ll join a group of highly motivated individuals working together to help Phorest grow even faster.

The Opportunity

You will join the Salon Operations product group and work with our engineers and product managers to be the voice of the customer and ensure we are aware of, and fixing their pain points. On your journey, you will become a subject matter expert in Salon Management and the Back of House areas of the platform ensuring our clients receive the best possible experience.

What You Will Do:

  • Delivering a high standard of technical customer service and building strong customer relationships

  • Production issue troubleshooting, resolution, and root cause analysis - you will have access and learn to use our advanced production monitoring tools

  • Be part of a team of software engineers, attending stand-ups, and planning sessions

  • Investigation of reported issues in the system to make sure we are responding to clients needs in a timely manner.

  • Escalation of appropriate issues to the Product and Development teams

  • Creating and maintaining concise and clear knowledge articles

  • Mentoring for Level 2 (L2) engineers to help them progress in their career

Who you are:

  • Application support experience for high traffic web / cloud based systems, or experience in other technical roles like QA or software engineering

  • Experience with relational databases (MySQL, PostgreSQL, etc.)

  • Experience working with APIs (REST/JSON, GraphQL)

  • Ability to read and analyse application and/or database logs

  • Demonstrated ability to exercise judgement to determine appropriate solutions to complex customer technical issues

  • Ability to effectively collaborate with folks across multiple disciplines to ensure that key business needs are addressed

  • Ability to adapt quickly to changing priorities and customer needs

  • Growth mindset - willingness to hone and develop your skills

  • Basic understanding of fundamentals of programming


Nice to have:

  • Experience with one or more SaaS logging or reporting platforms

  • Experience working with applications deployed on AWS Infrastructures

  • Working knowledge of Java

  • Working knowledge of frontend technologies (HTML / Javascript / Ember / React Native / Swing)

Benefits

???? Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks.

???? Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options.

???? Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning.

???? We like to have fun, build camaraderie through regular social events.

???? Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group.

Phorest is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.