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Phone Interpreter Jobs in Rochester, NY (NOW HIRING)

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Phone Interpreter information

See Rochester, NY salary details

$29.1K

$64.9K

$70.1K

How much do phone interpreter jobs pay per year?

As of Aug 1, 2026, the average yearly pay for phone interpreter in Rochester, NY is $64,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $68,100.00 per year, depending on experience, location, and employer.

What are some common challenges phone interpreters face during calls, and how can they be managed?

Phone interpreters often encounter challenges such as poor audio quality, lack of visual cues, and handling emotionally charged conversations. To manage these issues, interpreters should ask for clarification when necessary, maintain a calm and neutral tone, and use active listening skills to ensure accuracy. Working in a quiet environment and developing strong note-taking techniques can also help overcome these challenges and ensure effective communication between all parties.

What are the key skills and qualifications needed to thrive as a Phone Interpreter, and why are they important?

To thrive as a Phone Interpreter, you need native or near-native proficiency in at least two languages, strong listening skills, and a solid understanding of interpreting techniques, often supported by a relevant certification. Familiarity with telecommunication platforms, call center software, and terminology databases is typically required. Outstanding soft skills include cultural sensitivity, clarity under pressure, and the ability to remain impartial during sensitive conversations. These competencies ensure accurate, confidential, and effective communication between parties in diverse and sometimes urgent situations.

What is the difference between Phone Interpreter vs In-Person Interpreter?

AspectPhone InterpreterIn-Person Interpreter
CredentialsTypically requires certification such as Certified Medical Interpreter or similarSame certifications as Phone Interpreter, often with additional in-person proficiency assessments
Work EnvironmentRemote, over the phone or video callsOn-site, in hospitals, courts, or other facilities
Employer & Industry UsageHealthcare, legal, customer service industriesHealthcare, legal, government, and community services
Search & Comparison IntentOften searched for remote language support rolesOften searched for on-site language assistance roles

Both Phone Interpreters and In-Person Interpreters require similar certifications and serve overlapping industries. The main difference lies in the work environment: Phone Interpreters work remotely via calls, while In-Person Interpreters operate on-site. Your choice depends on your preference for remote work versus direct, face-to-face interaction.

What is a phone interpreter?

A phone interpreter is a professional who facilitates communication between people who speak different languages by translating spoken conversations over the phone. They listen to what one party says, interpret it into another language, and relay the message to the other party, ensuring understanding on both sides. Phone interpreters are often used in situations where in-person interpretation isn’t possible, such as for customer service, medical appointments, or legal proceedings. Their role is crucial for breaking down language barriers and ensuring clear, accurate communication.
What are popular job titles related to Phone Interpreter jobs in Rochester, NY? For Phone Interpreter jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Phone Interpreter jobs in Rochester, NY look for? The top searched job categories for Phone Interpreter jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Phone Interpreter jobs? Cities near Rochester, NY with the most Phone Interpreter job openings:
Phone Interpreter jobs near you
Infographic showing various Phone Interpreter job openings in Rochester, NY as of July 2026, with employment types broken down into 3% Locum Tenens, 63% Full Time, 18% Part Time, 2% Temporary, 13% Contract, and 1% Summer. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $64,869 per year, or $31.2 per hour.

Nepali Interpreters

Homeland Language Services

Rochester, NY • On-site

Full-time

Re-posted 22 days ago

Job description

We are hiring NEPALI - ENGLISH INTERPRETERS!


We are looking for experienced interpreters who want to join an international company and be a great help to the community.


Do you have one year of experience working as an Interpreter/translator? Do you enjoy what you do? Would you like to be part of a dynamic team with solid possibilities for professional growth? While making extra cash in your spare time? If so, we want to hear from you!


Job Overview:

The Interpreter provides interpretation for Limited English Proficient (LEP) patients, their families, providers, and staff. The Interpreter advocates for LEP patients' access to the full range of health care services providing intercultural mediation to assist providers in delivering culturally sensitive patient care. A commitment to provide exceptional customer experience, patient privacy & safety, and teamwork spirit is required for this position.


After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files. 


Job type: ONSITE


Location: Monroe County, NY


Schedule: It is usually during regular business hours (8 AM - 6 PM), some Saturdays. Appointments are based on the needs of the clients.  


Rate: it depends on Certification and Experience:


Your background and experience:


  • Work Experience: 1 + years of medical interpreting experience or successful internship program required. Experience working in medical or human services setting preferred. 
  • Certifications are not compulsory, but desirable. At least a high school diploma or equivalent. For Certified Interpreters: CMI, CHI, CCHI, Interpreting diploma from an interpreting school, NBCMI, 40-hour medical interpreting course.
  • Fluency in spoken and written English and the language of interpreting, with a preference for native-level fluency in the language of interpreting. Professional-level medical interpreting and short non-publication translation skills are required.
  • COVID-19 considerations: All Interpreters must provide proof of vaccination, wear masks, and carry portable hand sanitizer when on appointments unless the client determines otherwise.

What we offer you:


  • Contract type of employment.
  • Flexible schedule: Our flexible schedule allows you to work when you are available, you may select or decline jobs based on your schedule or availability from the convenience of your smartphone! 


If you choose to work with Homeland Language Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves its goals together!


About us:

Established 7 years ago, Homeland Language Services has been successfully providing high-quality interpreting and translating services worldwide. We have a large team with 500+ professional interpreters and translators. They have solid experience and professional skills to serve our clients with the best language services in modern fast-paced global business. We offer interpretation and translation services in 100+ languages for different industries.


We invite you to follow the link to Homeland Language Services website to discover more about our company.


Send us your resume. If your expertise complies with the requirements listed above, our HR Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions. 


We will be happy to welcome you to our team!

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