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Phone Call Customer Service Jobs (NOW HIRING)

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Previous experience in customer service or call taking/ dispatch roles. * Familiarity with ... phone calls in a busy environment. * Knowledge or interest in electrical/ home service industry ...

Kelly Services

Call Center Customer Service

Largo, FL

$19/hr

Call Center Customer Service Representative Pay Rate: $19.00/hr Shift: Must have open availability ... You'll answer incoming phone calls in a high-volume phone queue, assisting the public with a ...

Clarity Performance

CUSTOMER SERVICE REP

$16.50 - $22.25/hr

Customer Service Representative Clarity Performance Solutions offers a wide range of solutions to ... Respond to phone call requests for benefits by evaluating and determining coverage for benefits ...

iQuor

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer ...

iQuor

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer ...

THE EPOCH GROUP LC

CUSTOMER SERVICE REP

Fort Scott, KS · Remote

$16.50 - $22.25/hr

Customer Service Representative Reports to: Customer Service Supervisor Location: Remote ... Respond to phone call requests for benefits by evaluating and determining coverage for benefits ...

THE EPOCH GROUP LC

CUSTOMER SERVICE REP

Fort Scott, KS · Remote

$16.50 - $22.25/hr

Customer Service Representative Reports to: Customer Service Supervisor Location: Remote ... Respond to phone call requests for benefits by evaluating and determining coverage for benefits ...

Clarity Performance

CUSTOMER SERVICE REP

Fort Scott, KS · On-site

$14.25 - $19.25/hr

Customer Service Representative Reports to: Customer Service Supervisor Location: Remote ... Respond to phone call requests for benefits by evaluating and determining coverage for benefits ...

Menard, Inc

Full Time Call Center

Eau Claire, WI · On-site

$18.25/hr

Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job ...

LOGFRET

call Centre Customer Service

El Paso, TX · On-site

$30.50/hr

LogFret seeks an experienced Call Centre Customer Service Administrator to join us. The candidate ... Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are ...

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Phone Call Customer Service information

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How much do phone call customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone call customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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States with the most job openings for Phone Call Customer Service jobs include:

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Customer Support Call Taker

Englewood, OH • On-site

Mister Sparky
See more jobs at Mister Sparkyexternal

$16 - $18/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Mister Sparky rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Bonus based on performance
Join Our Team of Professional Electricians
Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country.
JOB SUMMARY
A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls
  • Confirmation of next day appointments
Requirements (Entry Level)
MustHaves:
  • Strong verbal and written communication skills.
  • Basic computer skills; ability to learn and use dispatching / scheduling software.
  • Able to multitask, stay organized, and handle changing priorities.
  • Reliable attendance, punctuality, and professionalism.
  • Good interpersonal skills-team player mindset.
  • Ability to pass background check and drug screening.
Nice to Have:
  • Previous experience in customer service or call taking/ dispatch roles.
  • Familiarity with scheduling, routing, or dispatch tools (e.g., ServiceTitan or similar).
  • Some experience handling phone calls in a busy environment.
  • Knowledge or interest in electrical/ home service industry (but not required).
Working Conditions
  • Fastpaced environment, especially during high demand / emergency or after storms.
  • Officebased role with phone/computer use.
  • May require shift work (evenings, weekends, holidays) depending on service hours.
  • Included in on call rotation.
MINIMUM REQUIREMENTS
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred

Work schedule would be Monday to Friday 9am to 5:30pm, with on call rotation approximately 1 day per week and weekend rotation with the call taking team
Compensation: $16.00 - $18.00 per hour
Join the Mister Sparky Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

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