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Phone Call Customer Service Jobs (NOW HIRING)

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center ... excellent customer service over the telephone Support Tax Preparer staff Ensure adherence to ...

Service Assistant

Mount Airy, NC · On-site

$13 - $17.25/hr

Call customers when special order parts come in and schedule appointments * Call retention customers * Answer phone call overflows * Fill in for service writers * Assist service writers with parking ...

Previous experience in customer service or call taking/ dispatch roles. * Familiarity with ... phone calls in a busy environment. * Knowledge or interest in electrical/ home service industry ...

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Phone Call Customer Service information

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How much do phone call customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone call customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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States with the most job openings for Phone Call Customer Service jobs include:

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Customer Service Phone Rep

Marietta, GA • On-site

ATC Income Tax
Individual, Family and Community Social Assistance • 11 - 50 employees

$15 - $20.50/hr

Temporary

Re-posted 23 days ago


Job description


ATC Income Tax is now hiring....
Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed)
ATTN:If hired, position will start immediately Monday, December 15, 2025 Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations.
THIS IS A SEASONAL POSITION.Employment from January thru April.
Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center for busy locations!No tax experience necessary.
Positions available in Marietta and Decatur
Responsibilities include:
Build client rapport
Market tax preparation services to in-bound callers using phone script
Make outbound marketing calls to previous tax clients using phone script
Record accurate notes in online customer relationship management database
Prepare tax return estimates for in-bound callers (no experience needed, will train)
Resolve basic customer concerns via telephone in a timely and professional manner
Provide excellent customer service over the telephone
Support Tax Preparer staff
Ensure adherence to company policies and procedures
Overall office efficiency
Requirements:
Ability to follow phone script
Ability to perform in a fast-paced environment
Previous customer service experience is a must
Detailed oriented
Well organized
Self motivated
Reliable and punctual
Good computer skills
Outstanding phone etiquette
Proper grammar usage in oral and written correspondence
Ability to multi-task
Ability to problem solve
Ability to work days, evenings and weekends
Store hours are 9am - 8pm Monday thru Saturday, Possible Sundays; Shift starts at 9am
You will work approximately 30 - 40 hours per week
Compensation - Hourly, plus weekly bonuses
There will be a short phone interview followed by an in-person interview
There will be a background check for all new hires
Thank You
ATC Income Tax