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Phone Bank Jobs in Wisconsin (NOW HIRING)

Capitol Bank

Universal Banker I

Madison, WI · On-site

$18.25 - $22.75/hr

As employees of Capitol Bank, we adhere to our vision, "to be the most trusted community bank where ... over the phone and in person-with a focus on acquiring and expanding loyal relationships. In ...

Capitol Bank

Universal Banker I

Madison, WI · On-site

$18 - $22.50/hr

As employees of Capitol Bank, we adhere to our vision, "to be the most trusted community bank where ... over the phone and in person-with a focus on acquiring and expanding loyal relationships. In ...

Capitol Bank

Universal Banker I

Madison, WI · On-site

$18 - $22.50/hr

As employees of Capitol Bank, we adhere to our vision, "to be the most trusted community bank where ... over the phone and in person-with a focus on acquiring and expanding loyal relationships. In ...

Capitol Bank

Float Universal Banker

Verona, WI · On-site

$18.50 - $23/hr

Capitol Bank, renowned for being a trusted community bank, places immense value on trust and ... Ensures a positive interaction with existing and prospective customers on the phone and in person ...

Park Bank

Universal Banker

Madison, WI · On-site

$18.25 - $22.75/hr

At Park Bank, we believe drive and ambition come from the heart. That achievement means different ... phone number: humanresources@parkbank.com or 608.301.8674. * The Immigration Reform and Control Act ...

Capitol Bank

Float Universal Banker

Verona, WI · On-site

$18.50 - $23/hr

Capitol Bank, renowned for being a trusted community bank, places immense value on trust and ... Ensures a positive interaction with existing and prospective customers on the phone and in person ...

Capitol Bank

Float Universal Banker

Verona, WI · On-site

$18.50 - $23/hr

Capitol Bank, renowned for being a trusted community bank, places immense value on trust and ... Ensures a positive interaction with existing and prospective customers on the phone and in person ...

Peoples State Bank

Personal Banker

Rhinelander, WI · On-site

$18.75 - $23/hr

Monday through Friday 8 AM - 5 PMA Little About PeoplesPeoples State Bank's vision is to "be a ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

Peoples State Bank

Personal Banker

Stevens Point, WI

$18.75 - $22.75/hr

Monday through Friday 8 AM - 5 PM A Little About Peoples Peoples State Bank's vision is to "be a ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

Peoples State Bank

Personal Banker

Rhinelander, WI

$18.75 - $23/hr

Monday through Friday 8 AM - 5 PM A Little About Peoples Peoples State Bank's vision is to "be a ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

Peoples State Bank

Personal Banker

Stevens Point, WI · On-site

$18.75 - $22.75/hr

Monday through Friday 8 AM - 5 PMA Little About PeoplesPeoples State Bank's vision is to "be a ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

Peoples State Bank

Personal Banker

Wausau, WI · On-site

$20.75 - $25.25/hr

You'll:- Open new accounts and support customer with clear next steps- Recommend fitting bank ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

New

Peoples State Bank

Personal Banker

Stevens Point, WI · On-site

$18.75 - $22.75/hr

Monday through Friday 8 AM - 5 PM A Little About Peoples Peoples State Bank's vision is to "be a ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

Peoples State Bank

Personal Banker

Wausau, WI · On-site

$20.75 - $25.25/hr

You'll: - Open new accounts and support customer with clear next steps - Recommend fitting bank ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

Peoples State Bank

Personal Banker

Wausau, WI · On-site

$20.75 - $25.25/hr

You'll: - Open new accounts and support customer with clear next steps - Recommend fitting bank ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

New

Park Bank

Relationship Banker (Hilldale Branch)

Madison, WI · On-site

$18.75 - $24.50/hr

At Park Bank, we believe drive and ambition come from the heart. That achievement means different ... phone number: humanresources@parkbank.com or 608.301.8674. * The Immigration Reform and Control Act ...

Peoples State Bank

Personal Banker

Rhinelander, WI · On-site

$18.75 - $23/hr

Monday through Friday 8 AM - 5 PM A Little About Peoples Peoples State Bank's vision is to "be a ... You'll spend the day bouncing between the lobby, your desk, and the phone, keeping things moving ...

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Showing results 21-40

All JobsPhone Bank JobsPhone Bank Jobs in Wisconsin

Phone Bank information

See Wisconsin salary details

$5

$16

$19

How much do phone bank jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for phone bank in Wisconsin is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.42 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Wisconsin?

The most popular types of Phone Bank jobs in Wisconsin are:

What are popular job titles related to Phone Bank jobs in Wisconsin?

For Phone Bank jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Wisconsin look for?

The top searched job categories for Phone Bank jobs in Wisconsin are:

What cities in Wisconsin are hiring for Phone Bank jobs?

Cities in Wisconsin with the most Phone Bank job openings:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,318 per year, or $16.5 per hour.

Universal Banker I

Capitol Bank

Madison, WI • On-site

$18.25 - $22.75/hr

Full-time

Posted 13 days ago

Job description

As employees of Capitol Bank, we adhere to our vision, "to be the most trusted community bank where relationships drive success." Our success will come from new market innovations and our mission, "to be a professional team of experts who combine our knowledge of customers and local market insights to deliver a rewarding and memorable banking experience." To be successful with our vision, innovations, and mission, we will lean to our values of our people, relationships, communication, performance, and integrity.

As employees of Capitol Bank, we recognize we are part of a team. We will bring our engagement to our work and team involvement. Embracing learning opportunities and conversations with our supervisors and leadership. Welcoming involvement in the community when available. Providing initiative and creativity to Capitol Bank's mission as a team member.

Position Summary: The Universal Banker accurately processes customer transactions on the teller line and provides quality customer service in a friendly, professional, and timely manner. This position determines customers' needs and meets their expectations by recommending beneficial products and referring them to partner departments when appropriate. The Universal Banker ensures positive interactions with existing and prospective customers-both over the phone and in person-with a focus on acquiring and expanding loyal relationships. In addition, the role includes assisting customers with opening new personal and business products and services while working to achieve targeted levels for product sales, service behaviors, and referral goals.
Job Responsibilities: The Universal Banker is responsible for delivering exceptional service by adhering to all established bank policies and procedures while maintaining a strong working knowledge of Capitol Bank's products and services to effectively crosssell and support customer needs. This role performs a wide range of transactionrelated duties, including processing deposits and withdrawals, cashing checks, issuing official checks, handling various payments, managing coin orders and bankcard cash advances, and providing account information as requested. The Universal Banker ensures accuracy through daily cashdrawer balancing and meets established standards for overages and shortages. They are accountable for achieving targeted goals related to product sales, service behaviors, and referral activity, as well as opening, updating, and maintaining customer accounts. This position requires prompt, professional handling of customer inquiries and ongoing relationship development through regular communication, business visits, and participation in community or customerfocused events. Additional responsibilities may be assigned to support the overall needs of the branch and the Bank.

Skillset & Experience:

  • Effective communication when working with customers and/or employees
  • Be involved in developing solutions to meet the needs of the customer and/or employees
  • Flexibility to meet changing workload; highly self-motivated
  • Be a team player and be respectful to all staff, customers, and prospects.
  • Proficient in Microsoft Office Suite and other applicable software.
  • Minimum of 1 year in customer service. Previous banking experience preferred.
  • Applicable college degree or equivalent work experience.

Working Conditions:

  • Must be able to sit for periods greater than 45 minutes at a time.
  • Must be able to stand for periods greater than 30 minutes at a time.
  • Must be able to lift a minimum of 25 pounds.
  • Must be able to use computer monitors for periods greater than 45 minutes at a time.
  • Must be able to perform basic typing functions.

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