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Phone Bank Jobs in Wisconsin (NOW HIRING)

Fortifi Bank

Universal Banker

Green Bay, WI · On-site

$17.50 - $22/hr

Join Fortifi Bank, where you can make a real impact as a Universal Banker and be part of our ... Answer phone using proper phone etiquette * Perform other daily tasks as needed Benefits: * Team ...

Dairy State Bank

WI · On-site

$55 - $85/hr

... phone banking, and managing account, debit card and travel alerts. * Assist customers with debit/ATM cards including ordering and cancelling cards, lost and stolen cards, processing customer ...

River Bank

Bank Teller I

Sparta, WI · On-site

$14.75 - $18.50/hr

At River Bank, you're not just a number; you'll be a valued member of our team across 14 community ... Answer basic customer inquiries in person and via phone. * Recognize and report any fraudulent or ...

Citizens Bank - WI

Bank Teller

Muskego, WI · On-site

$15 - $18.75/hr

At Citizens Bank we help people, businesses, and communities achieve financial success to build a ... Answers the phone and assists customers as needed * Processes check orders/reorders * Processes ...

River Bank

Universal Banker

La Crosse, WI · On-site

$17.75 - $22/hr

Expert on River Bank's products and services to promote, sell, and cross-sell tailoring to ... Ability to work effectively in a customer service environment requiring both face-to-face and phone ...

River Bank

Universal Banker

La Crosse, WI · On-site

$17.75 - $22/hr

Expert on River Bank's products and services to promote, sell, and cross-sell tailoring to ... Ability to work effectively in a customer service environment requiring both face-to-face and phone ...

WaterStone Bank

Universal Banker I

Pewaukee, WI · On-site

$19.50/hr

Answer customer questions and resolve related account issues, including phone and in-person ... Keep abreast of industry trends, standards and external factors that may affect the bank.

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Answer customer questions and resolve related account issues, including phone and in-person ... What you bring to WaterStone Bank... Experience * Required: 1 - 2 years of sales experience

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Offer bank products to existing customers and/or prospects using the established sales process ... Answer customer questions and resolve related account issues, including phone and in-person.

WaterStone Bank

Universal Banker I

Germantown, WI · On-site

$19.50/hr

Offer bank products to existing customers and/or prospects using the established sales process ... Answer customer questions and resolve related account issues, including phone and in-person.

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Offer bank products to existing customers and/or prospects using the established sales process ... Answer customer questions and resolve related account issues, including phone and in-person.

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Answer customer questions and resolve related account issues, including phone and in-person ... What you bring to WaterStone Bank... Experience * Required: 1 - 2 years of sales experience

WaterStone Bank

Universal Banker I

Pewaukee, WI · On-site

$19.50/hr

Answer customer questions and resolve related account issues, including phone and in-person ... Keep abreast of industry trends, standards and external factors that may affect the bank.

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

Offer bank products to existing customers and/or prospects using the established sales process ... Answer customer questions and resolve related account issues, including phone and in-person.

WaterStone Bank

Universal Banker I

Germantown, WI · On-site

$19.50/hr

Offer bank products to existing customers and/or prospects using the established sales process ... Answer customer questions and resolve related account issues, including phone and in-person.

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

Offer bank products to existing customers and/or prospects using the established sales process ... Answer customer questions and resolve related account issues, including phone and in-person.

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Phone Bank information

See Wisconsin salary details

$5

$16

$19

How much do phone bank jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for phone bank in Wisconsin is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.42 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Wisconsin?

The most popular types of Phone Bank jobs in Wisconsin are:

What are popular job titles related to Phone Bank jobs in Wisconsin?

For Phone Bank jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Wisconsin look for?

The top searched job categories for Phone Bank jobs in Wisconsin are:

What cities in Wisconsin are hiring for Phone Bank jobs?

Cities in Wisconsin with the most Phone Bank job openings:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,318 per year, or $16.5 per hour.

Universal Banker

Fortifi Bank

Green Bay, WI • On-site

$17.50 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Join Fortifi Bank, where you can make a real impact as a Universal Banker and be part of our mission of "Growin' Wisconsin!" We value the contribution of our front-line team members and believe that your energy, precision, and organizational skills will create outstanding results for our clients, team members, and organization. Our Green Bay location offers a unique schedule, with no Saturday hours required.
At Fortifi Bank we do things the Fortifi Way, offering a unique perspective on client service while keeping our core values at the forefront. We are passionate about fueling progress in the communities where we live and work, and we actively give back through volunteering and supporting local events and activities.
Job Details:
  • Smile and greet clients!
  • Maintain good client relations
  • Refer clients for new services when appropriate
  • Open consumer accounts
  • Process teller transactions
  • Answer phone using proper phone etiquette
  • Perform other daily tasks as needed

Benefits:
  • Team-oriented culture, with an eNPS well above industry standard
  • Health, dental, and vision insurance
  • 401(k) and employer match
  • Paid time off, volunteer PTO, and birthday PTO
  • Life and disability insurance
  • Tuition reimbursement
  • Wellness program
  • Banking perks
  • No Saturday hours (Green Bay location only)

Qualifications:
  • Previous banking experience preferred but not required
  • Superior client service and communication skills
  • Attention to detail skills
  • Multi-tasking skills
  • Ability to maintain confidentiality
  • Ability to handle high-pressure situations
  • Problem-solving skills
  • Relationship building skills
  • Flexibility to work at several branch locations is a plus!

Apply today and grow your career with Fortifi Bank.

Apply