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Phone Bank Jobs in Michigan (NOW HIRING)

Superior National Bank

Universal Banker

Troy, MI

$17 - $21.25/hr

Consults with and advises customers about all bank products and services. Uncovers needs for ... phone, and via letter/e-mail Effectively organize, prioritize, and complete work assignments, and ...

STURGIS BANK

Personal Banker I

South Haven, MI · On-site

$18.75 - $23/hr

Serves as an advocate for the bank by promoting the bank's products and services and by generating ... over the phone. * Builds relationships with current and new clients. Anticipates the unique ...

Superior National Bank

Universal Banker

Troy, MI · On-site

$17 - $21.50/hr

Consults with and advises customers about all bank products and services. * Uncovers needs for ... on the phone, and via letter/e-mail * Effectively organize, prioritize, and complete work ...

Nicolet National Bank

Commercial Banker

Marquette, MI · On-site

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Nicolet National Bank

Commercial Banker

Marquette, MI · On-site

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Nicolet National Bank

Commercial Banker

Alpena, MI · On-site

$45K - $90K/yr

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Nicolet National Bank

Commercial Banker

Alpena, MI · On-site

$45K - $90K/yr

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Sturgis Bank & Trust Co

Personal Banker I

Saint Joseph, MI · On-site

$18.25 - $22.25/hr

Serves as an advocate for the bank by promoting the bank's products and services and by generating ... over the phone. * Builds relationships with current and new clients. Anticipates the unique ...

Sturgis Bank & Trust Co

Personal Banker I

South Haven, MI · On-site

$18.75 - $23/hr

Serves as an advocate for the bank by promoting the bank's products and services and by generating ... over the phone. * Builds relationships with current and new clients. Anticipates the unique ...

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Showing results 21-40

All JobsPhone Bank JobsPhone Bank Jobs in Michigan

Phone Bank information

See Michigan salary details

$4

$14

$17

How much do phone bank jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for phone bank in Michigan is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.78 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Michigan?

The most popular types of Phone Bank jobs in Michigan are:

What are popular job titles related to Phone Bank jobs in Michigan?

For Phone Bank jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Michigan look for?

The top searched job categories for Phone Bank jobs in Michigan are:

What cities in Michigan are hiring for Phone Bank jobs?

Cities in Michigan with the most Phone Bank job openings:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $29,634 per year, or $14.2 per hour.

Universal Banker

Superior National Bank

Troy, MI

$17 - $21.25/hr

Full-time

Re-posted 8 days ago

Job description

Major Duties & Responsibilities : Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records Cash checks and process withdrawals after verification of signatures and balances Receive, verify, and enter loan and other payments Provide a complete range of customer services, including opening, maintaining, and closing accounts Count, check, package, and order coins and currency Balance cash drawer at the end of the shift/day Relationship Building : Drives branch growth through outbound prospecting and community engagement. Consults with and advises customers about all bank products and services. Uncovers needs for personal and business deposit accounts and loans after thorough needs-based consultation.

Interviews and gathers customer information, opens new deposit accounts. Creates an enhanced customer experience with an "all-in-one" approach to relationship building. Electronic Banking : Makes recommendations for personal and business electronic products, enrolling both personal and business customers Demonstrates, onboards, and supports e-banking customers (ACH, wires, bill pay, mobile deposit, mobile banking, personal finance, remote deposit capture.) Assists customer with self-service devices, whether in-person or remotely in a virtual capacity

Other duties as assigned. Education, Experience & Requirements : Bachelor's or Associate's Degree in finance field preferred or related experience Successful completion of in-house training program Experience in a banking/lending environment preferred Physical & Mental Demands : Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hands to finger, handle, or feel objects, tools, or controls Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, and via letter/e-mail Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions Learn duties/tasks in a reasonable amount of time Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability

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