1

Phone Auditor Jobs (NOW HIRING)

$40 - $45/hr

Auditor #W0064 Job no: 5108295 Work type: Wage (Hourly) Location: New Kent, Virginia Categories ... Kimberly Crutchfield Phone: 804-292-6542 Email: kimberly.crutchfield@dhrm.virginia.gov In support ...

Night Auditor

Clarkston, MI · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food ... Answer hotel phone calls Qualifications: * Previous customer service experience is required

Part Time Night Auditor

Provo, UT

$14.25 - $19/hr

Night Auditor duties, but not limited to: · Check-in's and Check-Out's · Answering Phone · Above and Beyond Guest Service · Clear communication between all departments · Any other assigned task ...

Part Time Night Auditor

Provo, UT · On-site

$14.25 - $19/hr

Night Auditor duties, but not limited to: · Check-in's and Check-Out's · Answering Phone · Above and Beyond Guest Service · Clear communication between all departments · Any other assigned task ...

Auditor #W0064

New Kent, VA · On-site

$40 - $45/hr

Auditor #W0064 Apply now Job no: 5108295 Work type: Wage (Hourly) Location: New Kent, Virginia ... Kimberly Crutchfield Phone: 804-292-6542 Email: kimberly.crutchfield@dhrm.virginia.gov In support ...

Service Auditor

Raleigh, NC · On-site

$19 - $20/hr

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Interact with associates over the phone and in person to gauge service experiences and behaviors as ...

Night Auditor

Lincoln, NE · On-site

$13 - $17.50/hr

Night Auditor Position We are seeking a reliable and detail-oriented Night Auditor to join our team ... Answer phone calls and respond to online inquiries in a timely and professional manner * Handle ...

Night Auditor

Melbourne, FL · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Night Auditor General Hotels Corporation is hiring a full-time Night Auditor to join our team at ... Strong phone and computer skills * Ability to work overnight shifts on a full-time basis * Ability ...

Service Auditor

Tampa, FL · On-site

$19 - $20/hr

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Interact with associates over the phone and in person to gauge service experiences and behaviors as ...

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Interact with associates over the phone and in person to gauge service experiences and behaviors as ...

Virtual Premium Auditor

Boston, MA · Remote

$50K - $61K/yr

Our Phone Premium Auditors work exclusively from home and come from various backgrounds. This is the perfect job for those who are looking for something they can do from home while the kids are at ...

Night Auditor (Part Time)

Terre Haute, IN · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Night Auditor Position General Hotels Corporation is seeking a skilled Night Auditor to join our ... Answer hotel phone calls Qualifications: * Previous customer service experience is required

Service Auditor

Atlanta, GA · On-site

$19 - $20/hr

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Interact with associates over the phone and in person to gauge service experiences and behaviors as ...

New

Night Auditor

Omaha, NE · On-site

$14.25 - $19.25/hr

Night Auditor Position We are seeking a reliable and detail-oriented Night Auditor to join our team ... Answer phone calls and respond to online inquiries in a timely and professional manner * Handle ...

Service Auditor

Dallas, TX · On-site

$19 - $20/hr

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Interactwith associates over the phone and in person to gauge service experiencesand behaviors as ...

Showing results 41-60

Phone Auditor information

See salary details

$10

$19

$46

How much do phone auditor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for phone auditor in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a phone auditor do?

A Phone Auditor is responsible for conducting audits over the phone, typically to verify information provided by clients, businesses, or policyholders. They collect and confirm data related to insurance policies, financial records, or compliance requirements through structured interviews and questionnaires. Their work helps ensure that records are accurate and up-to-date, supporting organizations in risk assessment and regulatory compliance. Phone Auditors need strong communication, attention to detail, and organizational skills.

What is the difference between Phone Auditor vs Call Center Quality Analyst?

AspectPhone AuditorCall Center Quality Analyst
CredentialsTypically requires experience in telecommunications, auditing, or quality assurance; certifications like Six Sigma or quality management are commonRequires experience in customer service, call center operations, and quality assessment; certifications like Certified Quality Auditor (CQA) may be preferred
Work EnvironmentPrimarily office-based, reviewing call recordings and data analysisOffice-based, monitoring live or recorded calls, providing feedback to agents
Industry UsageUsed in telecom, customer service, and sales industries to ensure compliance and qualityCommon in call centers across various sectors like retail, finance, and tech

While both roles focus on quality and compliance, Phone Auditors primarily review call recordings for accuracy and adherence to standards, whereas Call Center Quality Analysts actively monitor live calls and provide ongoing coaching. Both roles require strong communication skills and industry knowledge, but Phone Auditors tend to focus more on data analysis and auditing processes.

What are some common challenges faced by phone auditors, and how can they be effectively managed?

Phone Auditors often encounter challenges such as difficulty in reaching respondents, verifying information accuracy, and handling uncooperative or skeptical contacts. To effectively manage these challenges, it's important to develop strong communication and problem-solving skills, maintain professionalism, and follow a clear call script while remaining adaptable. Leveraging supportive team structures and regular feedback from supervisors can also help Phone Auditors improve their techniques and confidence in conducting successful audits.

What are the key skills and qualifications needed to thrive as a phone auditor, and why are they important?

To thrive as a Phone Auditor, you typically need strong analytical skills, attention to detail, and a background in accounting, finance, or a related field. Familiarity with auditing software, spreadsheet programs like Microsoft Excel, and sometimes industry-specific claim systems is essential. Excellent verbal communication, active listening, and organizational skills help build rapport with clients and efficiently gather accurate information over the phone. These competencies ensure thorough, accurate audits and foster trust and compliance with clients and regulatory standards.
More about Phone Auditor jobs
What are the most commonly searched types of Phone Auditor jobs? The most popular types of Phone Auditor jobs are:
What states have the most Phone Auditor jobs? States with the most job openings for Phone Auditor jobs include:
Infographic showing various Phone Auditor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

$40 - $45/hr

Full-time

Posted 22 days ago


Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

821st of 845 rated public administrative organizations


Job description

Auditor #W0064
Job no: 5108295
Work type: Wage (Hourly)
Location: New Kent, Virginia
Categories: Audit and Finance, Data Analysis
Title: Auditor #W0064
State Role Title: Auditor I
Hiring Range: $40.00 - $45.00 per hour
Pay Band: 4
Agency: Virginia Racing Commission
Location: Virginia Racing Commission
Agency Website: www.vrc.virginia.gov
Recruitment Type: General Public - G
Job Duties
About the Agency
The Virginia Racing Commission (VRC) regulates horse racing and pari-mutuel wagering within the Commonwealth, safeguarding public trust and ensuring the integrity of racing and wagering operations. The VRC's Audit Division supports this mission through risk-based audits, compliance reviews, and regulatory inspections of Commission operations and regulated entities.
About the Position
The Auditor assists with the Audit Division's risk-based audit engagements, compliance reviews, and regulatory inspections across Commission operations and regulated entities. Duties include performing fieldwork, reviewing records, conducting testing, interviewing personnel, and preparing work papers in accordance with established audit methodologies and professional auditing standards. The Auditor also assists with drafting audit and inspection reports, monitoring corrective actions, and conducting research in support of the Division's work.
This is an hourly/wage position with no benefits. Wage positions are limited to working on average no more than 29 hours per week (1,500 hours per year from May 1 - April 30).
Job Duties
Assist with risk-based audit engagements, compliance reviews, and regulatory inspections across Commission operations and regulated entities, including periodic travel to racetracks, satellite wagering facilities, and other regulated locations throughout the Commonwealth. Perform fieldwork, review records, conduct testing, interview personnel, and prepare workpapers in accordance with established audit methodologies and professional auditing standards.
Prepare clear, organized workpapers and assist with drafting audit reports, inspection reports, and other written communications. Ensure documentation is accurate, complete, and supports audit observations and conclusions.
Assist with evaluating compliance with applicable laws, regulations, policies, and Commission directives. Support follow-up activities by tracking corrective actions, reviewing supporting documentation, and monitoring implementation of audit recommendations and regulatory findings.
Conduct research related to auditing, internal controls, statutes, regulations, and industry practices. Assist with document requests, data analysis, meeting preparation, and other administrative activities supporting the Audit Division.
Maintain knowledge of applicable auditing standards and Commission operations. Participate in job-related training and perform other duties as assigned in furtherance of the Commission's regulatory mission.
Minimum Qualifications
• Knowledge of audit principles, internal controls, and compliance review methodologies.
• Ability to perform fieldwork, testing, and documentation in accordance with professional auditing standards.
• Strong organizational skills for planning and executing audit and inspection tasks under supervision.
• Demonstrated experience in problem-solving and attention to detail to accurately identify and document findings.
• Ability to communicate effectively, both orally and in writing, to prepare clear workpapers and reports and discuss findings with audit leadership or regulated entities.
• Ability to conduct research related to auditing, internal controls, statutes, regulations, and industry practices.
Additional Considerations
• Considerable auditing experience.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number of the fax cover sheet. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.
All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.
Equal Opportunity Employer
Contact Information
Name: Kimberly Crutchfield
Phone: 804-292-6542
Email: kimberly.crutchfield@dhrm.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 22 Jul 2026 Eastern Daylight Time
Applications close: 18 Aug 2026 Eastern Daylight Time
Whatsapp Facebook LinkedIn Email App

What Virginia Alcoholic Beverage Control Authority employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom