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Phone Associate Jobs in Illinois (NOW HIRING)

Niemann Foods

ACE Hardware Sales Associate

Pekin, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Pekin, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Champaign, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Rantoul, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Farmington, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

County Market

ACE Hardware Sales Associate

Charleston, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

County Market

ACE Hardware Sales Associate

Farmington, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

County Market

ACE Hardware Sales Associate

Rantoul, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

New

County Market

ACE Hardware Sales Associate

Pekin, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

New

ACE Hardware

ACE Hardware Sales Associate

Champaign, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Pekin, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Rantoul, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

ACE Hardware

ACE Hardware Sales Associate

Pekin, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Charleston, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Charleston, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

County Market

ACE Hardware Sales Associate

Champaign, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

ACE Hardware

ACE Hardware Sales Associate

Charleston, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Champaign, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

Niemann Foods

ACE Hardware Sales Associate

Pekin, IL

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

ACE Hardware

ACE Hardware Sales Associate

Pekin, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... Answers incoming phone calls using proper phone etiquette * Performs fixed activities as assigned.

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Showing results 41-60

All JobsPhone Associate JobsPhone Associate Jobs in Illinois

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are the most commonly searched types of Phone jobs in Illinois?

The most popular types of Phone jobs in Illinois are:

What cities in Illinois are hiring for Phone Associate jobs?

Cities in Illinois with the most Phone Associate job openings:

Phone Associate jobs near you

ACE Hardware Sales Associate

Niemann Foods

Pekin, IL • On-site

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Get paid daily! We've partnered with DailyPay to offer employees more control over their earnings!!!


SUMMARY

The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
  • Processes and stocks deliveries and back stock
  • Builds and fills displays
  • Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
  • Ensures proper handling of all forms of tender and coupons.
  • Processes and is accountable for other services handled at the register.
  • Answers incoming phone calls using proper phone etiquette
  • Performs fixed activities as assigned.
  • Assists with store maintenance and cleaning
  • Follows all store and department policies and procedures.
  • Other duties may be assigned. 

KEY ATTRIBUTES

  • Friendly
  • Excellent people skills
  • Good organizational skills
  • Quick reaction/response time 

SUPERVISORY RESPONSIBILITIES

  • This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

  • Some hardware knowledge 

LANGUAGE SKILLS

  • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. 
  • Write routine reports and correspondence 
  • Present information and respond to questions from customers or associates 

MATHEMATICAL SKILLS

  • Basic math concepts (addition, subtraction, division, multiplication) 

CERTIFICATES, LICENSES, REGISTRATIONS

  • This position has no required certifications, licenses, or registrations 

RECOMMENDED EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Safety Cutter
  • Knives
  • Apron
  • Uniform per store policy 

PHYSICAL DEMANDS 

       Regularly (Over 2/3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Communicate with associates and customers
  • Lift and/or move up to 25 pounds

       Frequently (Between 1/3 to 2/3 of the time)

  • Climb
  • Balance
  • Stoop
  • Kneel
  • Crouch
  • Lift and/or move up to 50 pounds           

       Occasionally (Less than 1/3 of the time)

  • Sit
  • Overhead lifting
  • Crawl
  • Smell
  • Lift and/or move up to 100 pounds

Vision

  • Close
  • Distance
  • Ability to adjust focus
  • Ability to distinguish colors 

WORK ENVIRONMENT 

  • Occasionally
  • Outside weather conditions
  • Work in high places
  • Fumes or airborne particles
  • Toxic or caustic chemicals
  • Risk of electrical shock

Noise Level

  • Moderate in most areas
  • High in areas with lumber processing equipment

PAY RANGE (depends on industry experience)

       Min. Wage up to $18/hour (IL & MN Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility

BENEFITS (eligibility based on full-time/part-time status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location

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