1

Phone Associate Jobs in Florida (NOW HIRING)

Front Desk Associate

Mount Dora, FL ยท On-site

$15 - $17/hr

Front Desk Associate If you're a highly motivated, outgoing individual who wants to work where you ... Answers the phone using the correct greeting and assists callers as needed. * Processes all ...

Bilingual Front End Associate

Orlando, FL ยท On-site

$13.50 - $16.75/hr

Job Summary The Bilingual Front End Associate with The Restaurant Store is responsible for ... Serve as the first point of contact for incoming phone calls, providing prompt assistance or ...

Front Desk Associate

Lake Mary, FL

$12.25 - $15.75/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate ...

Front Desk Associate

Lake Mary, FL ยท On-site

$12.25 - $15.75/hr

The Front Office Associate may answer multiple phone lines, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

Office Associate

Fort Lauderdale, FL

$16.25 - $21.75/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

Office Associate

Tampa, FL

$16 - $21.50/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

Be Seen First

Collections Associate

Dania Beach, FL ยท On-site

$72K - $80K/yr

Collections Associate Are you a customer-focused collections professional who knows how to get ... This role is ideal for someone who is confident on the phone, skilled at resolving payment issues ...

Showing results 21-40

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Florida?

The most popular types of Phone jobs in Florida are:

What cities in Florida are hiring for Phone Associate jobs?

Cities in Florida with the most Phone Associate job openings:

Front Desk Associate

Fitness CF Gym

Mount Dora, FL โ€ข On-site

$15 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Front Desk Associate

If you’re a highly motivated, outgoing individual who wants to work where you workout, then take the first step towards your career by applying today.  Our Front Desk Associate position offers tremendous opportunities for growth and career advancement.

Responsibilities

  • Greets and checks in all members as they enter the gym
  • Greets and registers guests
  • Answers the phone using the correct greeting and assists callers as needed.
  • Processes all transactions at the point of sale register
  • Assists members with all inquiries
  • Maintains a clean and orderly front desk/lobby area
  • Projects a polished, professional image at all times 
  • Provides a superior level of customer service to members and guests
  • Performs various duties, including filing paperwork, folding towels, doing walkthroughs of the facility, or any other duties as assigned
Required Skills
  • Good communication skills
  • Good customer service skills
  • Be able to function effectively in a fast-paced environment
  • Operate phone and standard office equipment effectively
  • Basic recordkeeping skills
Benefits
  • Medical, Dental, Vision Insurance
  • 401K with company matching
  • PTO
  • Free gym membership
  • Exciting team environment
  • Growth opportunity