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Phone Assistant Jobs in Georgia (NOW HIRING)

Hill Aircraft

Line Service Technician (LST)

Atlanta, GA · On-site

$15.75 - $18.50/hr

Communicate with customers, crews, and team members within the Line and Customer Service departments in person, by two-way radio, in writing, and over the phone. * Assist front desk Customer Service ...

TekSky

Administrative Assistant

Dalton, GA · On-site

$16 - $21.50/hr

The Administrative Assistant will handle a variety of clerical tasks, provide executive administrative support, maintain effective communication, and demonstrate professional phone etiquette. In this ...

Avery Partners

Be Seen First

Retail Sales Assistant

Alpharetta, GA · On-site

$18 - $20/hr

Answer incoming phone calls and assist walk-in customers with product questions and service needs. * Assist with equipment rentals, including booking hospital beds, mobility scooters, power ...

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Phone Assistant information

See Georgia salary details

$5

$13

$21

How much do phone assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for phone assistant in Georgia is $13.18, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $14.96 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Georgia?

The most popular types of Phone jobs in Georgia are:

What are popular job titles related to Phone Assistant jobs in Georgia?

For Phone Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Georgia look for?

The top searched job categories for Phone Assistant jobs in Georgia are:

What cities in Georgia are hiring for Phone Assistant jobs?

Cities in Georgia with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 19% Part Time, 1% Temporary, 7% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $27,411 per year, or $13.2 per hour.

Front Desk Coordinator

U.S. Oral Surgery Management

Snellville, GA • On-site

$21.50 - $25/hr

Full-time

Posted 28 days ago

Job description

The following position is for employment with:
Oral Surgery Associates & Dental Implant Centers
2386 Clower Street Building F, Suite 100, Snellville, Georgia 30078
POSITION PURPOSE
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
  • Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
  • Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
  • Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
  • Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
  • Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS
  • Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
  • Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
  • Educational Background: Completion of high school or equivalent is required.
  • Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
  • Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
  • Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
  • Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
  • Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
  • Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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