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Phone Answering Service Jobs (NOW HIRING)

Personal Telephone Answering Service

telephone

San Jose, CA

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

  • PTO

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

Personal Telephone Answering Service

telephone

San Jose, CA

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

  • PTO

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities Answering ...

New England Baptist Hospital

$17.75 - $22/hr

To answer the phone in a polite and professional manner. Listen to call and respond in a warm ... Answering service responsibilities * Take office instructions correctly and document on system ...

New England Baptist Hospital

$17.75 - $22/hr

To answer the phone in a polite and professional manner. Listen to call and respond in a warm ... Answering service responsibilities * Take office instructions correctly and document on system ...

New England Baptist Hospital

$17.75 - $22/hr

To answer the phone in a polite and professional manner. Listen to call and respond in a warm ... Answering service responsibilities * Take office instructions correctly and document on system ...

New England Baptist Hospital

$17.75 - $22/hr

To answer the phone in a polite and professional manner. Listen to call and respond in a warm ... Answering service responsibilities * Take office instructions correctly and document on system ...

AnswerAide

Customer Service Representative

Saint Augustine, FL

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Answer Aide

Customer Service Representative

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

If this sounds like the right customer service opportunity as a phone operator for you, apply today! AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service ...

Answer Aide

Customer Service Representative

Saint Augustine, FL · On-site +1

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Answer Aide

Customer Service Representative

Saint Augustine, FL · On-site +1

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Answer Aide

Customer Service Representative

Saint Augustine, FL · On-site +1

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

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Showing results 21-40

All JobsPhone Answering Service Jobs

Phone Answering Service information

See salary details

$8

$16

$25

How much do phone answering service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for phone answering service in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a phone answering service?

A phone answering service is a company or team that answers telephone calls on behalf of another business or individual. These services can handle incoming calls, take messages, provide information, schedule appointments, and even route urgent calls as needed. They are commonly used by businesses that want to ensure that no calls go unanswered, especially after hours or during busy periods. Using a phone answering service can improve customer service, save time, and allow staff to focus on other important tasks.

What are the key skills and qualifications needed to thrive as a phone answering service representative?

To thrive as a Phone Answering Service Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is typically required. Professionalism, patience, and the ability to remain calm under pressure distinguish top performers in this role. These skills are crucial for delivering efficient, courteous service and ensuring clients’ needs are met with accuracy and consistency.

What are some common challenges faced by professionals working in a phone answering service, and how can they be managed?

Professionals in a phone answering service often encounter challenges such as handling high call volumes, managing difficult or upset callers, and quickly adapting to different client protocols. Success in this role relies on staying calm under pressure, using active listening skills, and following clear scripts or guidelines. Regular team check-ins and ongoing training can also help agents improve their communication techniques and stay updated on best practices, ensuring a supportive and efficient work environment.

What is the difference between Phone Answering Service vs Receptionist?

AspectPhone Answering ServiceReceptionist
CredentialsTypically no formal credentials required, training providedHigh school diploma or equivalent, on-the-job training
Work EnvironmentRemote or call center setting, handling multiple clientsFront desk of an office or business location
Employer & IndustryBusinesses across various industries outsourcing callsSpecific company or organization, in-person role
Primary DutiesAnswer calls, take messages, direct callsGreet visitors, answer phones, administrative tasks

While both roles involve communication and customer interaction, a Phone Answering Service primarily handles inbound calls remotely for multiple clients, focusing on call management. A Receptionist works onsite, managing front desk duties and in-person interactions. Understanding these differences helps businesses choose the right role for their needs.

More about Phone Answering Service jobs

What cities are hiring for Phone Answering Service jobs?

Cities with the most Phone Answering Service job openings:

What states have the most Phone Answering Service jobs?

States with the most job openings for Phone Answering Service jobs include:

What job categories do people searching Phone Answering Service jobs look for?

The top searched job categories for Phone Answering Service jobs are:

Phone Answering Service jobs near you
Infographic showing various Phone Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Customer Service Representative - Call Center

Answering Service Care

Pompano Beach, FL • On-site

$16/hr

Other

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Customer Service Representative - Inbound Call Center

Answering Service Care is hiring Customer Service Representatives for our FL, NJ and NC offices! In this role, you will answer calls, take accurate messages, schedule appointments, transfer calls, and help customers from industries such as medical, legal, home services, real estate, and business services.

This is a good fit if you have experience as a customer service representative, receptionist, front desk associate, medical receptionist, call center agent, dispatcher, or office assistant.

**Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay) **

Pay

  • Starting at
    • Margate, FL = $16.00/hr + Weekly performance bonus (starting at $2.75/hr)
    • Rocky Mount, NC = $15.00/hr + Weekly performance bonus (starting at $2.75/hr)
    • Hamilton Township, NJ = $18.00/hr + Weekly performance bonus (starting at $2.75/hr)
  • + $0.50/hr after 4 months
  • Weekly direct deposit

Location

  • On-site in our offices in Margate, FL, Hamilton Township, NJ and Rocky Mount, NC

Why Join Answering Service Care

ASC has served businesses for more than 50 years and supports thousands of clients nationwide. We train our agents to handle calls across multiple industries and provide a path to grow into senior agent, quality, training, team lead, and operations roles.

Walk-ins are welcome Monday-Friday, 9:00 AM-5:00 PM, or you can apply online today.

A Legacy of Excellence in Customer Service

For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.

As a third-generation family business, ASC is built on a people-first culture, where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:

  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to, and we want you to be part of our growing team.

What You'll Do

  • Answer inbound calls with professionalism, warmth, and accuracy
  • Take messages, gather details, and document information clearly
  • Schedule appointments and route calls to the right person or business
  • Follow client-specific instructions and call scripts
  • Use multiple computer systems while staying focused on the caller
  • Support calls, live chat, SMS, and email when needed
  • Stay calm and helpful during urgent or high-volume situations

What We're Looking For

  • Strong phone voice and written communication
  • Customer service, receptionist, front desk, call center, or office experience preferred
  • Comfortable typing, using computers, and moving between systems
  • Detail-oriented and able to follow instructions accurately
  • Patient, empathetic, and steady under pressure
  • Reliable attendance and a professional attitude

Benefits

  • Health, dental, and vision coverage for full-time employees
  • PTO starts accruing on day one
  • Employee Assistance Program
  • Training and development resources
  • Childcare reimbursement
  • Gym membership reimbursement
  • Advancement opportunities
Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving – We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) – As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation – We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.
Join Our Team

Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply