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Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Assistant Director, Working Professional Programs

(Duke's Weekend Executive MBA, MSQM Online and PhD Programs)

The Fuqua School of Business

Be You. Be Bold. Choose Duke.

Overview

The Assistant Director (level 12) of Duke's Weekend Executive MBA, MSQM Online, and PhD Programs will work as a program manager, providing operational delivery for program(s) within the Fuqua School's portfolio of Working Professional Programs and the PhD Program. Working under the direction of senior leadership (Associate Dean and Director), the Assistant Director will help design, implement, and manage academic and co-curricular initiatives that support Duke's Weekend Executive MBA, MSQM Online (MSQM: Business Analytics, MSQM: Health Analytics, and Accelerated MSQM: Business Analytics), and/or PhD Programs. The Assistant Director will provide comprehensive administrative and operational support to students and faculty, ensuring the successful execution of program activities from admission and matriculation through graduation while maintaining the highest standards of student service and academic excellence.

Specific Responsibilities

Strategic Direction

The Assistant Director continuously seeks ways to improve Fuqua's portfolio of programs by suggesting and implementing new processes, procedures, tools and resources and initiating new and improved programming events.

Tactical Implementation

The Assistant Director works in conjunction with all members of the Working Professionals programs team and other departments within Fuqua to ensure the successful implementation of programs, consistent with the strategies outlined by Fuqua's senior leadership. In the tactical implementation of their responsibilities, the Assistant Director is responsible for the day-to-day operations of their assigned program and works closely with other team members in executing all aspects of their work. Assistant Director responsibilities will include some of the following, depending upon an Assistant Director's specific assignment.

Examples of tasks and responsibilities:

• Ensure a smooth transition between admitted applicants and matriculation.

• Design and implement orientation programs with a focus on successfully orienting students to The Duke MBA and MSQM Programs environment, building strong cohorts and teams for the completion of program work, and creating a strong attachment to Duke University and The Fuqua School of Business.
• Design and implement all programming related to team building and team changeover events.

• Maintain a physical presence when the students are in residence.
• Manage interactions with meeting planners, such as the JB Duke, to ensure all logistics are scheduled appropriately.
• Ensure ADA accommodations are appropriately implemented.
• Develop and maintain positive relationships with student leaders. Oversee elections of class representatives, judicial board representatives, and other elected student leadership positions.

• Design and implement Weekend Executive partner and family weekends and all associated events.
• Work with the Career Management Center to define, develop, and implement a series of Career Management Center offerings to meet the specific needs for Fuqua's Weekend Executive MBA & MSQM programs.
• As appropriate for each program, assist in the identification of guest speakers, optional corporate tours, and various engagement activities.
• Help design and implement graduations and related celebrations.
• Manage PhD student conference and research travel funding and reimbursements.
• Coordinate PhD Preliminary and Final Examination milestones; monitoring degree progress and academic requirements while ensuring compliance with Graduate School policies and deadlines.
• Coordinate with faculty to arrange space and schedule PhD courses each term.
• Assist faculty and Director for Graduate Studies (DGS) with PhD recruitment and admissions activities.

Communication

The Assistant Director serves are the primary point of contact for students in their assigned program. They are responsible for sharing relevant program related information in an organized, clear and concise manner. The Assistant Director is responsible for answering all communications in a timely manner, and directing the student to the appropriate resource if necessary.

Special Projects

In addition, Assistant Directors are required to manage/lead special projects throughout an academic cycle, such as update incoming cohort Canvas pages or/and managing Concentrations. 

Budgetary Responsibilities

The Assistant Director will be responsible for managing individual project budgets (related to specific Weekend Executive MBA or MSQM events within their area of responsibility), ensuring the successful implementation of projects, while staying within budgets allocated by the school.

Position Qualifications

Four to six years of project management, business, or educational administration experience, with significant background in managing complex projects. Experience with diverse populations in a business or higher education setting is desired. The successful candidate will be a person with a high level of maturity and confidence. The ability to handle multiple priorities in an independent manner is essential. The Assistant Director should possess strong organizational skills. Familiarity with Slate or similar admissions and CRM systems used to support admissions operations, preferred.

Strong computer skills are required. Superior written and verbal communication skills are foundational in representing the Fuqua School to our constituencies. Likewise, outstanding attention to detail is a critical aspect of the required skill set, given Fuqua's commitment to delivering a world class, end-to-end experience for our students and constituencies. Regular evening and weekend work required consistent with program assignment, employee must be able to work a few evenings and/or weekend days each month. International travel may eventually be required if managing a Global Academic Travel Experience. Must be willing to engage with students both in-person and virtually.

Educational Qualifications

Bachelor's degree required. Masters in higher education administration, international studies or a business discipline preferred.

Minimum Qualifications

Education

Work requires analytical, communication and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work generally requires at least three years' experience in personnel, college or university administration, or a related field to acquire skills necessary to provide program management, advising and general administrative support or an equivalent combination of education and relevant experience.