Salary:
Make a Difference Where It Matters Most
American Medical Home Health & Hospicehas a long-standing history of providing compassionate, patientcentered hospice care across Texas. As we continue to serve theSan Antonio community, we are seeking a PHC Coordinator who can join our team to work directly in improving lives of families in the San Antonio community.
Were looking for a highly organized, compassionate, and driven PHC Coordinator to lead day-to-day operations of our Primary Home Care program. If you thrive in a fast-paced environment and enjoy balancing people, scheduling, and problem-solvingthis role is for you.
As a PHC Coordinator, you are the heart of our operations, ensuring clients receive consistent, high-quality care while supporting and guiding our caregiving team.
Care Coordination & Scheduling
- Manage daily schedules for caregivers, ensuring full coverage of all client needs
- Match caregivers with clients based on skills, personality, and availability
Client & Family Support
- Serve as the primary point of contact for clients and families
- Address concerns, changes in condition, and service requests promptly
Team Collaboration
- Work closely with nursing and clinical staff to ensure seamless care delivery
- Support onboarding and scheduling setup for new caregivers
Compliance & Operations
- Ensure accurate documentation, service logs, and timesheets for billing
- Monitor EVV, attendance, and service quality standards
- Maintain full compliance with Texas HHS and Medicaid PHC regulations
Problem-Solving & Crisis Management
- Respond quickly to call-offs, emergencies, and staffing gaps
- Keep operations running smoothly under pressure
Experience:
- At least 1 year of experience in home care, home health, or PHC/PAS programs
- Strong multitasking, scheduling, and organizational skills
- Excellent communication and customer service abilities
- Ability to stay calm and effective in a fast-paced environment
- Proficiency with EMR systems and scheduling software
Preferred Qualifications
- Bilingual (English/Spanish) highly valued in the San Antonio community
- Experience with Texas Medicaid programs (PHC, PAS, EVV compliance)
- Healthcare administration or related education