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Pharmacy Support Jobs (NOW HIRING)

Appalachian State University

Pharmacy Support Staff

Boone, NC · On-site

$52 - $61.25/hr

Request to Recruit Working Title Pharmacy Support Staff Location Position Number N32405 Department Health Services - 320000 Position Summary Information Minimum Qualifications High School Graduate ...

Cardinal Health

REMOTE - Pharmacy Support Analyst

$33.60/hr

... support and expertise in the areas of advice and consulting, research and patient care to internal ... Answer pharmacy's questions regarding day-to-day operational issues, product/vendor information

Cardinal Health

REMOTE - Pharmacy Support Analyst

$33.60/hr

... support and expertise in the areas of advice and consulting, research, and patient care to internal ... Answer pharmacy's questions regarding day-to-day operational issues, product/vendor information

CVS Health

Pharmacy Support Staff Back End

Lodi, CA

$16 - $28.84/hr

Join our Pharmacy Support Staff- Back End team with Omnicare and work in a collaborative environment focused on delivering the best customer support. Day In The Life: As an Back-End Pharmacy Support ...

CVS Health

Pharmacy Support Staff Back End

Lodi, CA · On-site

$16 - $28.84/hr

Join our Pharmacy Support Staff- Back End team with Omnicare and work in a collaborative environment focused on delivering the best customer support. Day In The Life: As an Back-End Pharmacy Support ...

Centstone HC

Pharmacy Technician

Sitka, AK · On-site

$62K - $80K/yr

This role provides technical pharmacy support under the direct supervision of a pharmacist and assists with medication preparation, inventory, customer service, prescription processing, sterile ...

Auburn Pharmacy Inc

Pharmacy Technician

Lamar, MO · On-site

$16.50 - $20/hr

As a Pharmacy Technician, you will play an important role in supporting the daily operations of the pharmacy while helping provide exceptional service to the patients and communities we serve.

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How much do pharmacy support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for pharmacy support in the United States is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.43 per hour, depending on experience, location, and employer.

What is a pharmacy support worker?

A pharmacy support worker assists pharmacists by performing tasks such as stocking shelves, preparing medications, and managing inventory. They often work in retail or hospital settings and may require basic training or certification to handle medication storage and customer service. Their role helps ensure efficient pharmacy operations and patient safety.

What is the $40.50 rule at Walmart?

The $40.50 rule at Walmart refers to a policy where pharmacy support staff are expected to ensure that prescriptions or transactions meet or exceed $40.50 in value for certain discounts or insurance processing. This rule helps streamline pharmacy operations and maintain compliance with company or insurance guidelines. Knowledge of pharmacy billing and insurance procedures is important for support staff to effectively apply this rule.

What are Pharmacy Support staff?

Pharmacy Support staff are professionals who assist pharmacists in daily operations within retail or hospital pharmacies. Their duties may include managing inventory, preparing prescriptions, assisting customers, processing insurance claims, and maintaining records. While they do not have the same qualifications as pharmacists, their role is crucial in ensuring the pharmacy runs smoothly and efficiently. Depending on the setting, they might also be called pharmacy assistants or pharmacy technicians. Pharmacy Support staff often work under the supervision of licensed pharmacists to ensure patient safety and accuracy.

What are some common challenges faced by Pharmacy Support staff, and how can they be managed effectively?

Pharmacy Support staff often encounter challenges such as managing a high volume of prescriptions, maintaining accurate inventory records, and ensuring clear communication between pharmacists, patients, and healthcare providers. To manage these effectively, it's important to stay organized, utilize pharmacy management software efficiently, and prioritize tasks based on urgency. Regular training and open communication within the pharmacy team also help in addressing issues quickly and maintaining a smooth workflow.

What is the highest paying job in pharmacy?

The highest paying roles in pharmacy are typically pharmacy directors or chief pharmacy officers, who oversee pharmacy operations and strategy in healthcare organizations. These positions often require advanced degrees, extensive experience, and leadership skills, and they can earn salaries exceeding $150,000 annually.

What is the difference between Pharmacy Support vs Pharmacy Technician?

AspectPharmacy SupportPharmacy Technician
CertificationsTypically no formal certification requiredRequires certification or registration in many states
Work EnvironmentAssists pharmacists in retail, hospital, or pharmacy settingsWorks directly with medications, prepares prescriptions, and supports pharmacists
Job ResponsibilitiesPerforms administrative tasks, stock management, and customer serviceHandles medication preparation, labeling, and prescription processing

Pharmacy Support roles generally involve assisting pharmacists with administrative and customer service tasks, often without requiring formal certification. Pharmacy Technicians have more specialized responsibilities, including medication preparation and prescription management, and typically need certification. Both roles are essential in pharmacy operations but differ in scope and qualifications.

What does a pharmacy aide do?

A pharmacy aide assists pharmacists by preparing and organizing medications, managing inventory, and maintaining records. They perform administrative tasks, such as answering phones and customer service, often working under supervision in a pharmacy setting. Basic knowledge of pharmacy operations and attention to detail are important for this role.

What are the key skills and qualifications needed to thrive as a Pharmacy Support, and why are they important?

To thrive in Pharmacy Support, you need a solid understanding of pharmaceutical terminology, medication dispensing procedures, and typically a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, prescription processing software, and inventory control tools is often required. Attention to detail, strong organizational skills, and effective customer service help you excel in assisting pharmacists and patients. These skills are vital for ensuring medication accuracy, regulatory compliance, and a smooth workflow within the pharmacy.
More about Pharmacy Support jobs
What cities are hiring for Pharmacy Support jobs? Cities with the most Pharmacy Support job openings:
What states have the most Pharmacy Support jobs? States with the most job openings for Pharmacy Support jobs include:
What job categories do people searching Pharmacy Support jobs look for? The top searched job categories for Pharmacy Support jobs are:
Pharmacy Support jobs near you
Infographic showing various Pharmacy Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $40,074 per year, or $19.3 per hour.
Pharmacy Support Liaison, Bolwell

Pharmacy Support Liaison, Bolwell

University Hospitals

Cleveland, OH • On-site

Full-time

Re-posted 19 days ago

University Hospitals rating

7.3

Company rating: 7.3 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

299th of 880 rated healthcare providers

Job description

Sign on bonus: $3,000!!
A Brief Overview
The team requires a highly motivated, energetic, team player who is responsible for completing necessary functions to ensure optimal intake and reimbursement for high cost and infusion medications for patients receiving care within the UH Meds enterprise of pharmacy operations. The Pharmacy Support Liaison must have a strong knowledge of Medicare and Medicaid regulations and commercial insurer criteria for payment of home care services. Additionally, they will be responsible for verification of insurance, and benefits for Home Care Pharmacy services - inclusive of new referrals and therapy changes, adjudication of claims and obtaining the initial authorization for visits from commercial insurers. This position will work with Home Care RN Coordinators, Pharmacist and other clinical teams to ensure that required clinical documentation is obtained prior to acceptance onto service. They will also enters pertinent information into the pharmacy and/or certified home health software systems used by the enterprise. The position works closely with and is a supportive role to the Transition Specialist, Clinic Based/Distributional Pharmacists, Central Intake RN's and the Document Control Specialist.
What You Will Do
  • Access care management documentation systems for data entry and to support the existing programs and processes by collecting information, utilizing appropriate department policies, procedures and guidelines specific to members' eligibility, benefits and contracts.
  • Perform intake of service requests from providers or members received electronically, or via telephone or fax.
  • Triage and respond to incoming phone calls providing information and assistance to meet the caller's needs.
  • Authorize service(s) based on plan design or clinical guidelines in accordance with the department policies/guidelines.
  • Improve patient service experience and maximize pharmacy revenue through provision of prior authorization services on behalf of patients needing high cost medications.
  • Conduct patient insurance, benefits and financial investigation and verification by directly communicating with patients. Complete initial and renewal prior authorization forms, negotiate authorization status with insurers, track status of medication approval, and when necessary, alert stakeholders of denials or nonresponse.
  • Identify patient needs and ensure coverage of medication on their insurance plan through benefits investigation. If not covered, obtain necessary information from medical record, patient, and provider to enable justification for Patient Assistance program or copay assistance. Contact patients to provide information related to these resources.
  • Facilitate enrollment of patients in patient assistance programs and collaborate with social services and case management on patient assistance. Assist pharmacists with preparing letters of medical necessity and coordinating peer-to-peer conferences.
  • Expedite pharmacy workflow and enhance patient care by preventing therapy interruptions due to insurance issues in conjunction with pharmacists, physicians, transition care coordinators, nursing, and clinic staff. Communicate and collaborate regarding patient therapy interruptions, additional therapy monitoring requirements, and alternative care delivery setting options.
  • Participate in revenue cycle committees to help identify causes of denied claims and develop workflow solutions to optimize revenue capture
  • Facilitate staff training and competency, education and practice advancement
    • Train new staff members
    • Maintain a training and competency program for all staff that meets accreditation standards
    • Coordinate with Pharmacy leadership to develop training experiences/competencies
    • Represent the department at hospital meetings, committees, and events as requested
  • Patient Engagement Tele pharmacy Support:
    • Answer incoming calls and respond to electronic communications
    • Assist health care providers and patients by greeting them by phone; answering questions and requests; referring inquiries to the site pharmacist(s) as needed.
    • Handle customer inquiries both telephonically and by email
    • Research required information using available resources
    • Manage and resolve customer complaints

Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications:
Education
  • High School Equivalent / GED (Required)
  • Bachelor's Degree in health care related or business field (Preferred)
Work Experience
  • 3+ years Strong clinical background experience in a medical office or other health care setting (Required)
Knowledge, Skills, & Abilities
  • Knowledge of medical terminology and ICD9, ICD10, CPT, and DRG codes (Required proficiency)
  • Knowledge of third-party insurance billing practices, federal and state regulations with regard to billing and reimbursement, internal billing structure, and billing procedures (Required proficiency)
  • Experience with patient assistance programs (Required proficiency)
Licenses and Certifications
  • Certified Pharmacy Technician (CPhT) (Required Upon Hire)
Physical Demands
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely up to 20 lbs
  • Carrying Rarely up to 20 lbs
  • Pushing Rarely up to 20 lbs
  • Pulling Rarely up to 20 lbs
  • Climbing Rarely up to 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently
Travel Requirements
  • 10%

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About University Hospitals

Sourced by ZipRecruiter

For more than 155 years, University Hospitals has been on a mission to heal, teach and discover. As a renowned academic medical center and community hospital network, we’ve expanded across Northeast Ohio to deliver what matters most to our patients: personalized, compassionate care; medical discovery and breakthroughs; and high-quality, affordable care close to home.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1866

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