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Pharmacy Support Jobs in Tennessee (NOW HIRING)

Ambulatory Pharmacy Technician

Knoxville, TN

$16.75 - $20.25/hr

Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes. * Coordinates order intake, documentation review, and ...

Pharmacy Technician

Knoxville, TN ยท On-site

$16.75 - $20.25/hr

Perform other pharmacy support tasks as assigned. Qualifications: Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a pharmacy setting ...

Pharmacy Technician

Memphis, TN

$15.50 - $19/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications: Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

Pharmacy Technician

Memphis, TN ยท On-site

$15.50 - $19/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications: Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

Pharmacy Technician

Knoxville, TN ยท On-site

$16.75 - $20.25/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications: Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

Pharmacy Technician

Knoxville, TN ยท On-site

$16.75 - $20.25/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications : Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

Pharmacy Technician

Memphis, TN ยท On-site

$15.50 - $19/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications : Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

Pharmacy Technician

Knoxville, TN

$16.75 - $20.25/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications: Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

Pharmacy Technician

Memphis, TN

$15.50 - $19/hr

Perform other pharmacy support tasks as assigned. Qualifications Qualifications: Required: * High School diploma or equivalent. * Pharmacy Technician license as required by state * Experience in a ...

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Pharmacy Support information

See Tennessee salary details

$13

$17

$23

How much do pharmacy support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pharmacy support in Tennessee is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $18.56 per hour, depending on experience, location, and employer.

What is pharmacy support?

Pharmacy Support staff are professionals who assist pharmacists in daily operations within retail or hospital pharmacies. Their duties may include managing inventory, preparing prescriptions, assisting customers, processing insurance claims, and maintaining records. While they do not have the same qualifications as pharmacists, their role is crucial in ensuring the pharmacy runs smoothly and efficiently. Depending on the setting, they might also be called pharmacy assistants or pharmacy technicians. Pharmacy Support staff often work under the supervision of licensed pharmacists to ensure patient safety and accuracy.

What are the key skills and qualifications needed to thrive as pharmacy support, and why are they important?

To thrive in Pharmacy Support, you need a solid understanding of pharmaceutical terminology, medication dispensing procedures, and typically a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, prescription processing software, and inventory control tools is often required. Attention to detail, strong organizational skills, and effective customer service help you excel in assisting pharmacists and patients. These skills are vital for ensuring medication accuracy, regulatory compliance, and a smooth workflow within the pharmacy.

What are some common challenges faced by pharmacy support staff, and how can they be managed effectively?

Pharmacy Support staff often encounter challenges such as managing a high volume of prescriptions, maintaining accurate inventory records, and ensuring clear communication between pharmacists, patients, and healthcare providers. To manage these effectively, it's important to stay organized, utilize pharmacy management software efficiently, and prioritize tasks based on urgency. Regular training and open communication within the pharmacy team also help in addressing issues quickly and maintaining a smooth workflow.

What is the difference between Pharmacy Support vs Pharmacy Technician?

AspectPharmacy SupportPharmacy Technician
CertificationsTypically no formal certification requiredRequires certification or registration in many states
Work EnvironmentAssists pharmacists in retail, hospital, or pharmacy settingsWorks directly with medications, prepares prescriptions, and supports pharmacists
Job ResponsibilitiesPerforms administrative tasks, stock management, and customer serviceHandles medication preparation, labeling, and prescription processing

Pharmacy Support roles generally involve assisting pharmacists with administrative and customer service tasks, often without requiring formal certification. Pharmacy Technicians have more specialized responsibilities, including medication preparation and prescription management, and typically need certification. Both roles are essential in pharmacy operations but differ in scope and qualifications.

Infographic showing various Pharmacy Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,372 per year, or $17.5 per hour.

Pharmacy Support Specialist

Career Opportunities

Franklin, TN โ€ข On-site

$25/hr

Other

Re-posted 7 days ago


Job description

Position Summary
The PSS Care Coordination Specialist is the front-line ambassador for our pharmacy team. This role focuses heavily on delivering a high level of service by handling high-volume inbound communications from members and healthcare providers. This role will be responsible for triaging incoming inquiries, managing administrative tasks, and ensuring all front-line interactions are resolved, logged, and routed accurately.
Core Responsibilities
  • Front-Line Customer Service: Answer and manage inbound calls from members and providers, consistently delivering a high level of professional service.
  • Call Triage & Routing: Efficiently triage complex clinical or technical inquiries, routing them to the appropriate clinical or advanced operations teams.
  • Concern Resolution: Resolve and meticulously log standard member or provider concerns in the internal tracking system.
  • Administrative Support: Complete foundational administrative tasks related to incoming prior authorizations and appeals (e.g., document sorting, data entry, case routing).
  • Outbound Outreach: Support the clinical pharmacy team by making routine outbound informational calls to members and providers.
  • Operational Flexibility: Perform additional basic operational projects and tasks as needed by the management team.
  • Other duties as required.*
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Requirements
  • Education: High school diploma or equivalent
  • Experience: Proven experience working in a call center or high-volume phone customer service environment is required.
  • Communication: Excellent verbal and written communication skills are a must.
  • Healthcare Knowledge: Experience in Pharmacy Benefit Management (PBM) operations or the general healthcare industry is preferred but not required.
  • Technical Comfort & CRM Navigation: Highly comfortable adapting to new digital tools and navigating multi-screen workflows, including Customer Relationship Management (CRM) modules, ticketing platforms, and basic database software to accurately log and route customer interactions.
  • Technical Skills: Proficiency in Google Work products (Docs, Drive, Slides) and Microsoft Office (Word, PowerPoint, Excel).
  • Mindset: Fast learner with a strong interest in potential growth opportunities as product roles expand.
Company Standard Requirements:
  • Ability to work well with others in a collaborative environment
  • Ability to get things done with resources you don't control
  • Willingness to admit you don't know and ask for help
  • Exhibit constant curiosity and a drive to problem solve
  • Exhibit desire to learn and grow on a continuous basis

Salary Description
$25.00/hr