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Pharmacy Service Representative Jobs (NOW HIRING)

Wipro Limited

Pharmacy CSR Contractor

Jefferson City, MO · On-site

$17 - $18/hr

Pharmacy CSR Contractor City: Jefferson City State/Province: Missouri Posting Start Date: 9/3/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

Wipro Limited

Pharmacy CSR 1

Jefferson City, MO · On-site

$17 - $18/hr

Pharmacy CSR 1 City: Jefferson City State/Province: Missouri Posting Start Date: 6/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company ...

Weis Markets

Pharmacy Sales Technician

Callaway, MD · On-site

$16.25 - $23.25/hr

WEIS Pharmacy Service Representative Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth ...

Weis Markets

Pharmacy Sales Technician

Brunswick, MD · On-site

$16.25 - $23.25/hr

WEIS Pharmacy Service Representative Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth ...

Weis Markets

Pharmacy Sales Technician

White Marsh, MD · On-site

$16.25/hr

WEIS Pharmacy Service Representative Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth ...

Mills Compounding Pharmacy

Be Seen First

Pharmacy Packing Technician

Birmingham, MI · On-site

$16.50 - $18.50/hr

Perform all functions of a Pharmacy Service Representative to ensure accurate and prompt customer service. * Ensure accurate and efficient packing of medications for delivery to patients. * Make sure ...

Stanford Health Care

$31.77 - $35.78/hr

A Brief Overview The Specialty Pharmacy Representative serves as a key point of contact for ... Providing customer service: Communicates with clients as needed regarding the fulfillment of ...

New

Mills Compounding Pharmacy

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Non-Sterile Compounding Pharmacy Technician

Birmingham, MI · On-site

$18 - $22/hr

Perform all functions of a Pharmacy Service Representative to ensure accurate and prompt customer service. * Collect essential patient information required to process prescription orders. * Compound ...

Mills Compounding Pharmacy

Be Seen First

Sterile Compounding Pharmacy Technician

Birmingham, MI · On-site

$18 - $22/hr

Perform all Pharmacy Service Representative duties to ensure accurate and prompt customer service. * Collect patient information, process prescriptions, handle refill authorizations, perform data ...

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Pharmacy Service Representative information

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How much do pharmacy service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for pharmacy service representative in the United States is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.23 per hour, depending on experience, location, and employer.

What is a pharmacy service representative?

Pharmacy Service Representatives are professionals who assist customers with their pharmacy-related needs, such as answering questions about prescriptions, processing orders, and handling insurance claims. They often work in retail or mail-order pharmacies, acting as a liaison between pharmacists, healthcare providers, and patients. Their role helps ensure that customers receive accurate information and a positive experience when accessing pharmacy services.

How does a pharmacy service representative typically collaborate with pharmacists and other healthcare professionals?

Pharmacy Service Representatives work closely with pharmacists, pharmacy technicians, and sometimes other healthcare providers to ensure smooth prescription processing and customer service. They often act as a liaison, communicating prescription details, insurance information, and customer concerns to pharmacists for resolution. This collaboration is essential for maintaining accuracy, efficiency, and a positive patient experience. Teamwork and clear communication are key, as representatives frequently help resolve issues and support the pharmacy’s daily operations.

What are the key skills and qualifications needed to thrive as a pharmacy service representative, and why are they important?

To thrive as a Pharmacy Service Representative, you need strong knowledge of pharmacy operations, attention to detail, and customer service skills, typically supported by a high school diploma and sometimes pharmacy technician certification. Familiarity with pharmacy management software, insurance processing systems, and prescription handling tools is commonly required. Excellent communication, problem-solving, and organizational skills help you address patient inquiries and ensure efficient workflow. These competencies are crucial for maintaining accurate medication dispensing, supporting patient satisfaction, and ensuring compliance with healthcare regulations.

What is the difference between Pharmacy Service Representative vs Pharmacy Technician?

AspectPharmacy Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification often required
Work EnvironmentCustomer service, call centers, pharmacy officesPharmacy settings, hospitals, retail pharmacies
Employer & IndustryPharmaceutical companies, healthcare providers, pharmaciesRetail pharmacies, hospitals, clinics
Primary ResponsibilitiesCustomer support, insurance processing, appointment schedulingPreparing medications, labeling, inventory management

While both roles support pharmacy operations, Pharmacy Service Representatives focus on customer service and administrative tasks, whereas Pharmacy Technicians handle medication preparation and pharmacy technical duties. Understanding these differences helps in choosing the right career path or job search focus.

Is remote pharmacy service representative a stressful job?

A remote pharmacy service representative typically experiences moderate stress levels due to handling customer inquiries, verifying prescriptions, and managing medication information. The job requires strong communication skills, attention to detail, and the ability to work independently, which can contribute to stress depending on workload and call volume.
More about Pharmacy Service Representative jobs

What states have the most Pharmacy Service Representative jobs?

States with the most job openings for Pharmacy Service Representative jobs include:

What are popular job titles related to Pharmacy Service Representative jobs?

For Pharmacy Service Representative jobs, the most frequently searched job titles are:

Pharmacy Service Representative jobs near you
Infographic showing various Pharmacy Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,480 per year, or $19 per hour.

Pharmacy CSR Contractor

Jefferson City, MO • On-site

Wipro Limited
Call Centers • 5 - 10K employees
Learn more about Wipro Limitedexternal

$17 - $18/hr

Full-time

Medical, Dental, PTO

Posted 7 days ago

Wipro rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Title: Pharmacy CSR Contractor
City: Jefferson City
State/Province: Missouri
Posting Start Date: 9/3/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Pharmacy CSR
Pharmacy Helpdesk:
  • Hours areÃ, Monday-FridayÃ, 8:00 AM ââ,' 7:00 PM CST,Ã, and Saturday and Sunday 8:00 AM ââ,' 6:00 PM CST.Ã,Â
  • Multiple shifts available
  • Open 7 days a week
  • Holiday availability required (most major holidays)

Ã,Â
  • Pharmacy CSR:
    • Staffed by Pharmacy Technicians, LPNs (Licensed Practical Nurses), CMTs (Certified Medication Technicians), and some MAs (Medical Assistants). Ã,Â
    • Possible shifts include:
      • Monday-Friday, 8:00 AM ââ,' 5:00 PM
      • Monday-Friday, 9:00 AM ââ,' 6:00 PM
      • Monday-Friday, 10:00 AM ââ,' 7:00 PM
      • Tuesday-Friday, 9:00 AM ââ,' 6:00 PM, plus Saturdays between 8:00 AM ââ,' 6:00 PM (every Saturday required)
      • Saturday & Sunday between 8:00 AM ââ,' 6:00 PM, plus three weekday shifts (9:00 AM ââ,' 6:00 PM)
        • Includes two consecutive weekdays off
  • Pharmacy CSRÃ, description:
    • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone, with some written requests, from healthcare providers and pharmacies.
    • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
    • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
    • Make final determinations regarding medication pre-certification based on established guidelines.
    • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
    • Effectively multitask in a fast-paced environment.
  • Experience:
    • Qualified candidates will have experience in one or more of the following: pharmacy services, healthcare settings, utilization review.
    • Prior customer service experience is required.
    • Experience working directly with pharmacists and physiciansÃ, isÃ, required.
    • Pharmacy Technicians orÃ, Licensed Practical Nurses (LPNs) preferred.

͏
Pharmacy Helpdesk:
  • Hours areÃ, Monday-FridayÃ, 8:00 AM ââ,' 7:00 PM CST,Ã, and Saturday and Sunday 8:00 AM ââ,' 6:00 PM CST.Ã,Â
  • Multiple shifts available
  • Open 7 days a week
  • Holiday availability required (most major holidays)

Ã,Â
  • Pharmacy CSR:
    • Staffed by Pharmacy Technicians, LPNs (Licensed Practical Nurses), CMTs (Certified Medication Technicians), and some MAs (Medical Assistants). Ã,Â
    • Possible shifts include:
      • Monday-Friday, 8:00 AM ââ,' 5:00 PM
      • Monday-Friday, 9:00 AM ââ,' 6:00 PM
      • Monday-Friday, 10:00 AM ââ,' 7:00 PM
      • Tuesday-Friday, 9:00 AM ââ,' 6:00 PM, plus Saturdays between 8:00 AM ââ,' 6:00 PM (every Saturday required)
      • Saturday & Sunday between 8:00 AM ââ,' 6:00 PM, plus three weekday shifts (9:00 AM ââ,' 6:00 PM)
        • Includes two consecutive weekdays off
  • Pharmacy CSRÃ, description:
    • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone, with some written requests, from healthcare providers and pharmacies.
    • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
    • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
    • Make final determinations regarding medication pre-certification based on established guidelines.
    • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
    • Effectively multitask in a fast-paced environment.
  • Experience:
    • Qualified candidates will have experience in one or more of the following: pharmacy services, healthcare settings, utilization review.
    • Prior customer service experience is required.
    • Experience working directly with pharmacists and physiciansÃ, isÃ, required.
    • Pharmacy Technicians orÃ, Licensed Practical Nurses (LPNs) preferred.

͏
͏
͏
The expected compensation for this role ranges from $17/hr to $18/hr.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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