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Pharmaceutical Training Manager Jobs in Rochester, NY

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ... Under the supervision of a pharmacist assists with healthcare service offerings including ...

Walgreens

Pharmacist

Rochester, NY · On-site

$57.50 - $69/hr

... management, multi-site leadership, and corporate support functions ... Walgreens University - Free training, certifications, and leadership development, plus tuition ...

CVS Health

District Support Pharmacist Part Time

Rochester, NY · On-site

$57.50 - $69/hr

Living our purpose by helping to manage and improve patient health through safe and appropriate ... Ability to complete required training within designated timeframe * Attention and Focus: * Ability ...

CVS Health

District Support Pharmacist Part Time

Batavia, NY · On-site

$55.50 - $66.50/hr

Living our purpose by helping to manage and improve patient health through safe and appropriate ... Ability to complete required training within designated timeframe * Attention and Focus: * Ability ...

CVS Health

District Support Pharmacist Part Time

Rochester, NY · On-site

$57.50 - $69/hr

Living our purpose by helping to manage and improve patient health through safe and appropriate ... Ability to complete required training within designated timeframe * Attention and Focus: * Ability ...

CVS Health

District Support Pharmacist Part Time

Batavia, NY

$55.50 - $66.50/hr

Living our purpose by helping to manage and improve patient health through safe and appropriate ... Ability to complete required training within designated timeframe * Attention and Focus: * Ability ...

Wegmans

Flex Pharmacist

Rochester, NY · On-site

$70.10/hr

... managers, delivery drivers, and fleet maintenance technicians. Learn More * Specialty Restaurants ... Training Wegmans offers paid summer internships and externships for college students to jumpstart ...

Wegmans

Flex Pharmacist

Rochester, NY · On-site

$70.10/hr

... managers, delivery drivers, and fleet maintenance technicians. Learn More * Specialty Restaurants ... Training Wegmans offers paid summer internships and externships for college students to jumpstart ...

Costco Wholesale Corporation

Pharmacy Manager

Rochester, NY · On-site

$64.25 - $75.50/hr

Participates in Pharmacist duties. Addresses personnel issues and oversees tasks performed by ... Conducts yearly performance reviews and provides regular coaching and training to all staff.

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All JobsPharmaceutical Training JobsPharmaceutical Training Manager JobsPharmaceutical Training Manager Jobs in Rochester, NY

Pharmaceutical Training Manager information

See Rochester, NY salary details

$24.7K

$49.7K

$94.7K

How much do pharmaceutical training manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for pharmaceutical training manager in Rochester, NY is $49,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $56,700.00 per year, depending on experience, location, and employer.

What does a pharmaceutical training manager do?

A Pharmaceutical Training Manager is responsible for designing, developing, and delivering training programs for employees within a pharmaceutical company. Their main goal is to ensure that all staff, such as sales representatives, researchers, and regulatory personnel, are up to date with the latest industry regulations, product details, and compliance standards. They often assess training needs, create learning materials, and track the effectiveness of training initiatives. This role requires strong communication skills, knowledge of pharmaceutical regulations, and experience in adult education or instructional design.

What are the key skills and qualifications needed to thrive as a pharmaceutical training manager?

To thrive as a Pharmaceutical Training Manager, you need a strong understanding of pharmaceutical science, adult learning principles, and experience in training program development, typically supported by a relevant degree and industry experience. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and certifications such as Certified Professional in Training Management (CPTM) are often required. Exceptional communication, leadership, and organizational skills help you effectively engage learners and coordinate with cross-functional teams. These skills are critical for ensuring that pharmaceutical staff are well-trained, compliant, and equipped to meet regulatory standards and business goals.

How does a pharmaceutical training manager typically collaborate with cross-functional teams to ensure effective training delivery?

A Pharmaceutical Training Manager often works closely with departments such as regulatory affairs, sales, marketing, and research & development to develop and deliver training programs that meet both compliance and business objectives. They gather insights from subject matter experts, coordinate with HR for onboarding processes, and align training content with the needs of different teams. This collaborative approach ensures that training is relevant, up-to-date, and supports the overall goals of the organization. Effective communication and strong project management skills are essential for navigating these cross-functional relationships.

What is the difference between Pharmaceutical Training Manager vs Pharmaceutical Sales Representative?

AspectPharmaceutical Training ManagerPharmaceutical Sales Representative
Primary RoleDesigns and delivers training programs for staff and healthcare professionalsPromotes and sells pharmaceutical products to healthcare providers
Required CredentialsTypically requires a degree in life sciences or related field, with training certificationsOften requires a degree or background in life sciences, with sales or marketing training
Work EnvironmentOffice-based, training sessions, conferences, and sometimes on-site at healthcare facilitiesField-based, visiting healthcare providers and clinics
Industry UsageCommon in pharmaceutical companies, hospitals, and training organizationsWidely used in pharmaceutical companies, medical device firms, and biotech firms

The Pharmaceutical Training Manager focuses on developing and delivering training programs within the pharmaceutical industry, whereas the Pharmaceutical Sales Representative primarily engages in promoting and selling products directly to healthcare providers. Both roles require industry knowledge and relevant credentials, but their core responsibilities and work environments differ significantly.

What are popular job titles related to Pharmaceutical Training Manager jobs in Rochester, NY?

For Pharmaceutical Training Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Pharmaceutical Training Manager jobs in Rochester, NY look for?

The top searched job categories for Pharmaceutical Training Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Pharmaceutical Training Manager jobs?

Cities near Rochester, NY with the most Pharmaceutical Training Manager job openings:

Pharmaceutical Training Manager jobs near you
Infographic showing various Pharmaceutical Training Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,725 per year, or $23.9 per hour.

Pharmacy Operations Manager

Walgreens

Rochester, NY • On-site

Full-time

Re-posted 19 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,203 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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