ZipRecruiter

Log In

1

Pharmaceutical Customer Service Representative Jobs

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

previous page

Showing results 41-60

All JobsPharmaceutical Customer Service Representative Jobs

Pharmaceutical Customer Service Representative information

See salary details

$9

$18

$26

How much do pharmaceutical customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for pharmaceutical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by pharmaceutical customer service representatives and how can they be managed?

Pharmaceutical Customer Service Representatives often encounter challenges such as handling complex product inquiries, addressing urgent requests from healthcare professionals, and staying updated on regulatory changes. Managing these challenges requires strong communication skills, attention to detail, and ongoing training on product knowledge and compliance guidelines. Collaborating closely with sales, medical affairs, and regulatory teams helps ensure accurate information is provided and customer needs are met efficiently.

What is the difference between Pharmaceutical Customer Service Representative vs Pharmaceutical Sales Representative?

AspectPharmaceutical Customer Service RepresentativePharmaceutical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer a healthcare-related certificationBachelor's degree often preferred; sales or marketing certifications beneficial
Work EnvironmentCall centers, healthcare offices, or pharmaceutical companiesOn the road visiting healthcare providers, hospitals, and clinics
Employer & Industry UsagePharmaceutical companies, healthcare providersPharmaceutical companies, medical device firms
Primary FocusHandling customer inquiries, providing product info, resolving issuesPromoting and selling pharmaceutical products to healthcare professionals

The main difference between a Pharmaceutical Customer Service Representative and a Pharmaceutical Sales Representative lies in their roles. Customer service reps focus on assisting customers and resolving issues, often working in call centers or offices. Sales reps actively promote and sell products directly to healthcare providers, often traveling. Both roles require knowledge of pharmaceutical products but serve different functions within the industry.

What is a pharmaceutical customer service representative?

Pharmaceutical Customer Service Representatives are professionals who act as the main point of contact between pharmaceutical companies and their customers, including healthcare providers, pharmacies, and sometimes patients. They handle inquiries about medications, process orders, resolve issues, and provide information about products and services. Their role requires strong communication skills, attention to detail, and a good understanding of pharmaceutical products and industry regulations. They may also assist with troubleshooting, product recalls, and ensuring compliance with company policies.

What are the key skills and qualifications needed to thrive as a pharmaceutical customer service representative?

To thrive as a Pharmaceutical Customer Service Representative, you need strong communication skills, knowledge of pharmaceutical products, and typically a high school diploma or associate degree. Familiarity with CRM systems, order management software, and sometimes regulatory compliance tools is important. Exceptional problem-solving, attention to detail, and a customer-centric attitude help you excel in resolving client inquiries and building trust. These skills ensure accurate information delivery, regulatory adherence, and positive client relationships, which are vital in the healthcare industry.
More about Pharmaceutical Customer Service Representative jobs
What cities are hiring for Pharmaceutical Customer Service Representative jobs? Cities with the most Pharmaceutical Customer Service Representative job openings:
What states have the most Pharmaceutical Customer Service Representative jobs? States with the most job openings for Pharmaceutical Customer Service Representative jobs include:
What job categories do people searching Pharmaceutical Customer Service Representative jobs look for? The top searched job categories for Pharmaceutical Customer Service Representative jobs are:
Pharmaceutical Customer Service Representative jobs near you
Infographic showing various Pharmaceutical Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Gas Express LLC

Montgomery, AL • On-site

$13.50 - $18.25/hr

Full-time

Re-posted 7 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

Apply