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Pharmaceutical Customer Service Representative Jobs

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Pharmaceutical Customer Service Representative information

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How much do pharmaceutical customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for pharmaceutical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a pharmaceutical customer service representative?

Pharmaceutical Customer Service Representatives are professionals who act as the main point of contact between pharmaceutical companies and their customers, including healthcare providers, pharmacies, and sometimes patients. They handle inquiries about medications, process orders, resolve issues, and provide information about products and services. Their role requires strong communication skills, attention to detail, and a good understanding of pharmaceutical products and industry regulations. They may also assist with troubleshooting, product recalls, and ensuring compliance with company policies.

What are the key skills and qualifications needed to thrive as a pharmaceutical customer service representative?

To thrive as a Pharmaceutical Customer Service Representative, you need strong communication skills, knowledge of pharmaceutical products, and typically a high school diploma or associate degree. Familiarity with CRM systems, order management software, and sometimes regulatory compliance tools is important. Exceptional problem-solving, attention to detail, and a customer-centric attitude help you excel in resolving client inquiries and building trust. These skills ensure accurate information delivery, regulatory adherence, and positive client relationships, which are vital in the healthcare industry.

What are some common challenges faced by pharmaceutical customer service representatives and how can they be managed?

Pharmaceutical Customer Service Representatives often encounter challenges such as handling complex product inquiries, addressing urgent requests from healthcare professionals, and staying updated on regulatory changes. Managing these challenges requires strong communication skills, attention to detail, and ongoing training on product knowledge and compliance guidelines. Collaborating closely with sales, medical affairs, and regulatory teams helps ensure accurate information is provided and customer needs are met efficiently.

What is the difference between Pharmaceutical Customer Service Representative vs Pharmaceutical Sales Representative?

AspectPharmaceutical Customer Service RepresentativePharmaceutical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer a healthcare-related certificationBachelor's degree often preferred; sales or marketing certifications beneficial
Work EnvironmentCall centers, healthcare offices, or pharmaceutical companiesOn the road visiting healthcare providers, hospitals, and clinics
Employer & Industry UsagePharmaceutical companies, healthcare providersPharmaceutical companies, medical device firms
Primary FocusHandling customer inquiries, providing product info, resolving issuesPromoting and selling pharmaceutical products to healthcare professionals

The main difference between a Pharmaceutical Customer Service Representative and a Pharmaceutical Sales Representative lies in their roles. Customer service reps focus on assisting customers and resolving issues, often working in call centers or offices. Sales reps actively promote and sell products directly to healthcare providers, often traveling. Both roles require knowledge of pharmaceutical products but serve different functions within the industry.

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What cities are hiring for Pharmaceutical Customer Service Representative jobs?

Cities with the most Pharmaceutical Customer Service Representative job openings:

What states have the most Pharmaceutical Customer Service Representative jobs?

States with the most job openings for Pharmaceutical Customer Service Representative jobs include:

What job categories do people searching Pharmaceutical Customer Service Representative jobs look for?

The top searched job categories for Pharmaceutical Customer Service Representative jobs are:

Pharmaceutical Customer Service Representative jobs near you
Infographic showing various Pharmaceutical Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Domino's

Walpole, NH • On-site

$14.50 - $19.75/hr

Part-time

Re-posted 11 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,943 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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