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Pharmaceutical Customer Service Representative Jobs

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Adecco US, Inc.

Customer Service Representative

Cary, NC · On-site

$20.40/hr

... concerns to pharmacists or nurses when appropriate · Route inquiries to the appropriate ... For instant consideration for this for Customer Service Representative. Position with Adecco CARY ...

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Pharmaceutical Customer Service Representative information

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How much do pharmaceutical customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for pharmaceutical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by pharmaceutical customer service representatives and how can they be managed?

Pharmaceutical Customer Service Representatives often encounter challenges such as handling complex product inquiries, addressing urgent requests from healthcare professionals, and staying updated on regulatory changes. Managing these challenges requires strong communication skills, attention to detail, and ongoing training on product knowledge and compliance guidelines. Collaborating closely with sales, medical affairs, and regulatory teams helps ensure accurate information is provided and customer needs are met efficiently.

What is the difference between Pharmaceutical Customer Service Representative vs Pharmaceutical Sales Representative?

AspectPharmaceutical Customer Service RepresentativePharmaceutical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer a healthcare-related certificationBachelor's degree often preferred; sales or marketing certifications beneficial
Work EnvironmentCall centers, healthcare offices, or pharmaceutical companiesOn the road visiting healthcare providers, hospitals, and clinics
Employer & Industry UsagePharmaceutical companies, healthcare providersPharmaceutical companies, medical device firms
Primary FocusHandling customer inquiries, providing product info, resolving issuesPromoting and selling pharmaceutical products to healthcare professionals

The main difference between a Pharmaceutical Customer Service Representative and a Pharmaceutical Sales Representative lies in their roles. Customer service reps focus on assisting customers and resolving issues, often working in call centers or offices. Sales reps actively promote and sell products directly to healthcare providers, often traveling. Both roles require knowledge of pharmaceutical products but serve different functions within the industry.

What is a pharmaceutical customer service representative?

Pharmaceutical Customer Service Representatives are professionals who act as the main point of contact between pharmaceutical companies and their customers, including healthcare providers, pharmacies, and sometimes patients. They handle inquiries about medications, process orders, resolve issues, and provide information about products and services. Their role requires strong communication skills, attention to detail, and a good understanding of pharmaceutical products and industry regulations. They may also assist with troubleshooting, product recalls, and ensuring compliance with company policies.

What are the key skills and qualifications needed to thrive as a pharmaceutical customer service representative?

To thrive as a Pharmaceutical Customer Service Representative, you need strong communication skills, knowledge of pharmaceutical products, and typically a high school diploma or associate degree. Familiarity with CRM systems, order management software, and sometimes regulatory compliance tools is important. Exceptional problem-solving, attention to detail, and a customer-centric attitude help you excel in resolving client inquiries and building trust. These skills ensure accurate information delivery, regulatory adherence, and positive client relationships, which are vital in the healthcare industry.
More about Pharmaceutical Customer Service Representative jobs
What cities are hiring for Pharmaceutical Customer Service Representative jobs? Cities with the most Pharmaceutical Customer Service Representative job openings:
What states have the most Pharmaceutical Customer Service Representative jobs? States with the most job openings for Pharmaceutical Customer Service Representative jobs include:
What job categories do people searching Pharmaceutical Customer Service Representative jobs look for? The top searched job categories for Pharmaceutical Customer Service Representative jobs are:
Pharmaceutical Customer Service Representative jobs near you
Infographic showing various Pharmaceutical Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Efficient Air Service

Riverdale, NJ • On-site

$17 - $24/hr

Full-time

Medical, Life, Retirement, PTO

Posted 28 days ago

Job description

Ready for a Career – Not Just a Job?Efficient Air Service is looking for an enthusiastic, ambitious, and detail-oriented Customer Service Representative (CSR) to join our dynamic team!If you thrive in a fast-paced environment, love helping people, and enjoy problem-solving, we have the perfect role for you. We offer more than just a job - we provide a career path with competitive pay, generous commissions, 401(k), and health benefits.POSITION OVERVIEW:Highlights: Work with an experienced team that prioritizes its employees and customers.Job Type: Customer Service RepresentativeWork Hours: Full-time - Monday through Friday, 8:00 AM to 4:30 PM Hourly Compensation: $17-24hrBenefits: Medical, life insurance, a 401K with match, PTO, and year-round work.Location: Riverdale, NJCUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONSHigh School diploma or equivalent1-3 years of customer service and/or HVAC dispatcher experienceIntermediate knowledge of concepts, practices, and procedures related to dispatchingExcellent grammar and writing skillsGreat phone skills are required!Light Sales experience a plusProficient in Microsoft Office applications (Outlook, Excel, Word)Customer service skillsPhysical ability to sit for long periods of time- HVAC office experience a plus but not required.- Knowledge of Service Titan and Quickbooks is a plus!Can you work accurately and efficiently in a fast-paced, high-volume atmosphere? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this HVAC CSR dispatching position!THE HISTORY AND CORE VALUES THAT GUIDE EFFICIENT AIR SERVICEEfficient Air Service, a family-owned business established in 2005 by Albert Balonze, has been built on a foundation of excellence, trust, and commitment to outstanding service. From day one, we've taken pride in delivering honest, high-quality work, and have earned the loyalty of repeat customers through integrity and reliability.Our highly trained staff bring a confident, can-do attitude to every job, ensuring 100% satisfaction with each service we provide. Whether in the field or in the office, we foster a supportive, fast-paced environment where teamwork and positivity thrive. Our employees are at the heart of our company, and we celebrate their individual and collective achievements as the driving force behind our success.As we grow, we remain deeply committed to our core values---upholding excellence in everything we do, maintaining a positive attitude, delivering exceptional service, and building trust with both our employees and customers. These principles continue to guide us, helping us preserve the personal touch of a small business while expanding our reach and impact.