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Pharmaceutical Customer Service Representative Jobs

Hawthorne Animal Hospital Ltd

CSR

Glen Carbon, IL · On-site

$15 - $20.25/hr

... veterinary clinics, pharmacies, and more. A dedicated individual who wants to learn about ... Veterinary Customer Service Representative Job Overview: Schedule appointments Check in clients and ...

Wipro Limited

Pharmacy CSR

Jefferson City, MO · On-site

$37K - $38K/yr

Pharmacy CSR City: Jefferson City State/Province: Missouri Posting Start Date: 6/1/26 Wipro Limited ... Experience working directly with pharmacists and physicians is required. * Pharmacy Technicians or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Pharmaceutical Customer Service Representative information

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How much do pharmaceutical customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for pharmaceutical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a pharmaceutical customer service representative?

Pharmaceutical Customer Service Representatives are professionals who act as the main point of contact between pharmaceutical companies and their customers, including healthcare providers, pharmacies, and sometimes patients. They handle inquiries about medications, process orders, resolve issues, and provide information about products and services. Their role requires strong communication skills, attention to detail, and a good understanding of pharmaceutical products and industry regulations. They may also assist with troubleshooting, product recalls, and ensuring compliance with company policies.

What are the key skills and qualifications needed to thrive as a pharmaceutical customer service representative?

To thrive as a Pharmaceutical Customer Service Representative, you need strong communication skills, knowledge of pharmaceutical products, and typically a high school diploma or associate degree. Familiarity with CRM systems, order management software, and sometimes regulatory compliance tools is important. Exceptional problem-solving, attention to detail, and a customer-centric attitude help you excel in resolving client inquiries and building trust. These skills ensure accurate information delivery, regulatory adherence, and positive client relationships, which are vital in the healthcare industry.

What are some common challenges faced by pharmaceutical customer service representatives and how can they be managed?

Pharmaceutical Customer Service Representatives often encounter challenges such as handling complex product inquiries, addressing urgent requests from healthcare professionals, and staying updated on regulatory changes. Managing these challenges requires strong communication skills, attention to detail, and ongoing training on product knowledge and compliance guidelines. Collaborating closely with sales, medical affairs, and regulatory teams helps ensure accurate information is provided and customer needs are met efficiently.

What is the difference between Pharmaceutical Customer Service Representative vs Pharmaceutical Sales Representative?

AspectPharmaceutical Customer Service RepresentativePharmaceutical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer a healthcare-related certificationBachelor's degree often preferred; sales or marketing certifications beneficial
Work EnvironmentCall centers, healthcare offices, or pharmaceutical companiesOn the road visiting healthcare providers, hospitals, and clinics
Employer & Industry UsagePharmaceutical companies, healthcare providersPharmaceutical companies, medical device firms
Primary FocusHandling customer inquiries, providing product info, resolving issuesPromoting and selling pharmaceutical products to healthcare professionals

The main difference between a Pharmaceutical Customer Service Representative and a Pharmaceutical Sales Representative lies in their roles. Customer service reps focus on assisting customers and resolving issues, often working in call centers or offices. Sales reps actively promote and sell products directly to healthcare providers, often traveling. Both roles require knowledge of pharmaceutical products but serve different functions within the industry.

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What cities are hiring for Pharmaceutical Customer Service Representative jobs?

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What states have the most Pharmaceutical Customer Service Representative jobs?

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What job categories do people searching Pharmaceutical Customer Service Representative jobs look for?

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Pharmaceutical Customer Service Representative jobs near you
Infographic showing various Pharmaceutical Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO • On-site

$16.50 - $22.50/hr

Full-time

Re-posted 17 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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