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Petpoint Software Jobs (NOW HIRING)

Thorough and efficient medical charting for exams, surgeries, and advanced procedures through the PetPoint software platform to ensure efficient data tracking and animal flow from intake to adoption.

Thorough and efficient medical charting for exams, surgeries, and advanced procedures through the PetPoint software platform to ensure efficient data tracking and animal flow from intake to adoption.

Thorough and efficient medical charting for exams, surgeries, and advanced procedures through the PetPoint software platform to ensure efficient data tracking and animal flow from intake to adoption.

Veterinary Surgery Manager

Wailuku, HI · On-site

$60K - $75K/yr

Experience with shelter software (PetPoint) * Open intake shelter or ER experience * Fear Free Certification * Veterinarian Technician Certification / Licensing What you can expect from us: * Regular ...

ASC Assistant

Hilliard, OH · On-site

$18/hr

Openly discusses the animal's history and behavior to create an intake memo in PetPoint which will ... Basic computer skills; comfortable learning and navigating new software systems. * Must possess a ...

ASC Assistant

Hilliard, OH · On-site

$18/hr

Openly discusses the animal's history and behavior to create an intake memo in PetPoint which will ... Basic computer skills; comfortable learning and navigating new software systems. * Must possess a ...

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Petpoint Software information

See salary details

$48K

$111.8K

$166K

How much do petpoint software jobs pay per year?

As of Jul 8, 2026, the average yearly pay for petpoint software in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working with Petpoint Software in animal shelter environments?

Professionals using Petpoint Software in animal shelter settings often encounter challenges such as maintaining accurate and up-to-date animal records, training staff with varying levels of technical proficiency, and integrating the software with other shelter management tools. Additionally, ensuring data security and compliance with reporting requirements can be demanding, especially during high-intake periods. Collaboration between administrative staff, veterinarians, and volunteers is essential to maximize the software’s benefits and streamline shelter operations.

What is the difference between Petpoint Software vs Veterinary Technician?

FeaturePetpoint SoftwareVeterinary Technician
Primary RolePractice management and client communication softwareAnimal patient care and clinical support
CredentialsSoftware proficiency, industry-specific trainingVeterinary technician certification (CVT, LVT, RVT)
Work EnvironmentVeterinary clinics, hospitals, pet care facilitiesVeterinary clinics, hospitals, animal shelters
Industry UsagePractice management, scheduling, billingAnimal care, clinical procedures, diagnostics

Petpoint Software is a practice management tool used by veterinary clinics to streamline operations, while veterinary technicians are clinical staff providing animal care. They serve different functions but are both essential in veterinary settings.

What is Petpoint software?

Petpoint software is a cloud-based animal shelter management system designed for animal welfare organizations, such as shelters and rescue groups. It helps staff and volunteers manage animal intake, adoptions, medical records, and licensing, as well as track volunteers, donors, and inventory. Petpoint streamlines administrative tasks, improves record-keeping accuracy, and facilitates data sharing and reporting to help organizations better serve animals in their care.

What are the key skills and qualifications needed to thrive as a Petpoint Software Specialist, and why are they important?

To thrive as a Petpoint Software Specialist, you need a solid understanding of animal shelter operations, data management, and customer support, often supported by experience in animal welfare or IT roles. Familiarity with the Petpoint software platform, database systems, and basic troubleshooting techniques is essential. Strong communication, problem-solving, and patience are vital soft skills for assisting users and resolving technical issues. These skills ensure efficient software utilization, user satisfaction, and effective support for animal welfare organizations.
More about Petpoint Software jobs
Infographic showing various Petpoint Software job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 9% Internship, 10% As Needed, 74% Contract, and 6% Nights. Highlights an 23% Hybrid, and 77% Remote job distribution, with an average salary of $111,845 per year, or $53.8 per hour.

Shelter Medicine Assistant Level One

ATLANTA HUMANE SOCIETY AND SOCIETY

Atlanta, GA • On-site

Full-time

Re-posted 19 days ago


Job description

The Shelter Medicine Assistant Level One assesses animals for signs of health and behavioral issues by completing medical exams and behavioral assessments upon intake. They monitor animals for signs of illness, administer medications and vaccinations, and create and maintain animal records using PetPoint software system. They provide humane care for sheltered animals by feeding and caring for animals, providing enrichment, and cleaning and sanitizing animal housing. They provide quality animal care and customer service in accordance with Atlanta Humane Society's mission, goals, and philosophy.
Duties & Responsibilities
  • Provide constant humane care and handling of the animals, in accordance with AHS established best practices policies, including adequate food and water, clean housing, and medical care
  • Assist veterinarian in physical exam which may include administering vaccinations, drawing blood, subcutaneous fluids and other medical duties as needed and assigned by veterinarian
  • Provides intake counseling, intake exams, behavior assessments and Petpoint data entry at time of intake
  • Accurately perform diagnostic tests as needed, including but not limited to fecal flotation, ELISA tests (parvovirus, heartworm, FeLV/FIV), and Woods lamp evaluation
  • Maintain accurate and up to date animal records in Petpoint database
  • Administer medications daily as prescribed by veterinarian
  • Monitor health and wellness of all animals
  • Report any signs of illness or behavioral problems to Shelter Medicine Manager
  • Work closely with department staff and volunteers to accomplish AHS goals
  • Complete all steps in the owner surrender appointment process in Petpoint database
  • Clean and sanitize all animal housing and equipment to minimize the spread of disease
  • Conduct routine spot cleaning throughout the day to maintain a clean and safe environment for the animals
  • Report any damaged equipment or need for repair to manager on duty
  • Ensure quality customer service to patrons who visit or call AHS
  • Assist and perform all components of animal euthanasia, as needed, in a humane manner in accordance with all AHS guidelines
  • Maintain all necessary documentation of drug logs
  • Adhere to all safety procedures at all times
  • Other duties as assigned

  • High school diploma or GED equivalent
  • Minimum six months previous customer service experience in an office or retail business setting
  • Minimum of six months experience in a similar capacity in an animal shelter, veterinary hospital or clinic preferred
  • Computer literate in a Windows environment; PetPoint experience preferred
  • Must be able to communicate with and work well with a diverse clientele, different races, ethnicities, faiths, sexual orientations, income levels etc.
  • Must be able to set aside personal judgement for the betterment of client and animals
  • Obtain certificate as certified euthanasia technician within 12 months of hire
  • Requires humane handling of animals and the safe handling of cleaning supplies, chemicals, and equipment in compliance with safety rules and in accordance with SDS rules required
  • Ability to utilize effective problem solving/decision making skills
  • Ability to communicate effectively both verbally and written
  • Excellent interpersonal skills
  • Desire to work with animals and people
  • Handle agency funds in accordance with established verbal and written agency guidelines
  • Ability to work in a team environment, strong customer service background, ability to multi-task, and ability to work in high stress environment
  • Works in a high noise level area
  • Physical efforts require constant bending, stooping, and lifting up to 50 lbs. with reasonable accommodation