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Pest Control Service Representative Jobs in Ontario

Rentokil Initial

Support Services Administrator

Concord, ON · On-site

CA$43K - CA$45K/yr

Rentokil Terminix is the largest pest control company in the world, and we are the third largest ... service reports with Branch Managers to ensure route and invoicing completion * Assist Sales Reps ...

Rentokil Initial

Scheduler

Concord, ON · On-site

Scheduler 6 months contract Concord, ON Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the ...

Rentokil Initial

Administrative Assistant

Milton, ON

CA$45K - CA$50K/yr

Rentokil-Terminix Canada is one of the largest pest control providers to the property management ... An Administrative Assistant will act as a liaison, providing product/service information, answering ...

Cencora

Quality Assurance Coordinator

Mississauga, ON · On-site

This role, as a quality representative plays a crucial role in ensuring compliance with World ... To ensure that pest control and cleaning programs are properly implemented and documented following ...

BITS Recruiting

Field Service Representative

Puslinch, ON · Hybrid

CA$70K - CA$85K/yr

Field Service Representative Location: Guelph, Ontario Salary: $70,000-$85,000 annually, depending ... Commission and service full-scale air emissions control systems. * Troubleshoot critical equipment ...

Hayward

Customer Service Representative

Oakville, ON · On-site

The Customer Service Representative provides accurate, timely, and professional support to customers and sales representatives across all standard Hayward Flow Control product lines. This position ...

Cintas

Route Service Representative

Tecumseh, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

Toronto, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

Windsor, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program with starting ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

London, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

Toronto, ON

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

Cambridge, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

Sault Sainte Marie, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

Cintas

Route Service Representative

Toronto, ON · On-site

CA$45K - CA$90K/yr

Our Route Service Representatives enjoy: Comprehensive 10-week training program Solid base salary ... control inventory while working professionally and safely Comply with driving and vehicle ...

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All JobsPest Control Service Representative JobsPest Control Service Representative Jobs in Ontario

Pest Control Service Representative information

What does a pest control service representative do?

A Pest Control Service Representative is responsible for inspecting homes or businesses for signs of pests, identifying the type of infestation, and applying appropriate treatment methods to eliminate or prevent pests. They educate clients on pest prevention techniques and maintain records of services performed. Additionally, they often handle customer inquiries, schedule appointments, and ensure that all treatments comply with safety and regulatory standards.

What are the key skills and qualifications needed to thrive as a pest control service representative, and why are they important?

To thrive as a Pest Control Service Representative, you need a solid understanding of pest biology, safe pesticide usage, and typically a high school diploma with relevant state certification or licensure. Familiarity with pest management tools, application equipment, and digital scheduling or reporting systems is often required. Strong customer service, problem-solving abilities, and attention to detail set top performers apart in this role. These skills ensure effective pest solutions, regulatory compliance, and high customer satisfaction in both residential and commercial settings.

What are some common challenges faced by pest control service representatives, and how are they typically addressed on the job?

Pest Control Service Representatives often encounter challenges such as dealing with difficult infestations, working in tight or hazardous spaces, and communicating effectively with concerned clients. These challenges are typically addressed through thorough training, the use of proper safety equipment, and ongoing support from experienced team members. Additionally, representatives rely on strong problem-solving skills and clear client communication to educate customers and set realistic expectations about treatment outcomes.

What is the difference between Pest Control Service Representative vs Pest Control Technician?

AspectPest Control Service RepresentativePest Control Technician
CertificationsEPA pesticide license, on-the-job trainingEPA pesticide license, specialized certifications often required
Work EnvironmentCustomer interactions, scheduling, service planningFieldwork, applying treatments, inspecting properties
Employer & Industry UsageCustomer service, sales, and service delivery roles in pest control companiesField service, pest inspection, and treatment roles in pest control companies

The main difference is that Pest Control Service Representatives focus on customer interactions, scheduling, and service planning, while Pest Control Technicians perform the hands-on pest inspection and treatment. Both roles require pesticide licensing and are essential in pest control services, but their daily tasks and responsibilities differ significantly.

Is pest control worth it as a career?

Pest control service representatives play a vital role in protecting health and property by managing pests using specialized tools and chemicals. The job often offers steady employment, opportunities for certification, and physical activity, making it a practical career choice for those interested in fieldwork and problem-solving.

What qualifications do you need to work in pest control?

To work as a pest control service representative, candidates typically need a high school diploma or equivalent, and must complete training on pest identification and control methods. Many states require pest control operators to obtain a license or certification, which involves passing an exam and sometimes completing ongoing education. Good communication skills, physical stamina, and the ability to handle chemicals safely are also important qualifications for the role.

What are popular job titles related to Pest Control Service Representative jobs in Ontario?

For Pest Control Service Representative jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Pest Control Service Representative jobs in Ontario look for?

The top searched job categories for Pest Control Service Representative jobs in Ontario are:

What are popular job titles related to Pest Control Service Representative jobs in ON?

For Pest Control Service Representative jobs in ON, the most frequently searched job titles are:

Pest Control Service Representative jobs near you
Infographic showing various Pest Control Service Representative job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Experience Representative

Rentokil Initial

Concord, ON • On-site

CA$43K - CA$45K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.

Address: 99 Locke St, Concord, ON L4K 3Z9

Salary: $43,000 - $45,750 annually

Work hours: 8 am - 5 pm EST

The duties and responsibilities of the Customer Experience Representative include, but are not limited to, the following:

 Maintaining strong customer relationships by handling questions and concerns with speed

and professionalism

 Receiving and placing customer service telephone calls, completing web forms and responding to emails

 Entering and processing orders for new and existing customers

 Investigating issues and resolving customer complaints

 Updating and managing customer databases

 Actively promoting Terminix products and services

 Monitoring the route and status of field technicians to coordinate and prioritize their schedule

 Relaying work orders, messages, and information to and from technicians and field management

 Constantly improving results by adhering to a philosophy of service excellence, and following business processes

 Providing an outstanding customer experience to all customers

 Available to work as required based on customer needs

 Performing other duties

Requirements

 Persuasive communication skills and lots of personality!

 Sales oriented, has the ability to identify sales opportunities within a service environment

 Energetic, positive and self motivated

 Naturally empathetic, with the ability to build a strong rapport

 Excellent communication skills - both verbal and written

 Professional demeanor, stellar phone etiquette

 Able to perform successfully in a high paced, results-oriented environment

 Ability to build relationships and communicate with a broad range of people

 Well organized, energetic and reliable

 Ability to work independently in a busy environment

 Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

 At least one year’s experience in a Call Centre role answering phone calls and emails

 Proficient with Microsoft Office, Outlook and other applicable computer programs

 Bilingual English/French an asset

 High school diploma – College preferred

 Will have to undergo a criminal background check

 Will be required to wear a headset, input data and sit for long periods of time

Benefits

  • You are paid during your training!
  • Great benefits - Medical, Dental, and Vision
  • Employer-matched RRSP program up to 3.5% of your base salary per year
  • Paid sick and vacation days
  • Short and long-term disability
  • Life Insurance
  • Competitive compensation
  • ON DEMAND PAY! Have access to your paycheque as soon as it is earned!

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil Canada Corporation  is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process. 

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, or assistance with work permit renewals.

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Rentokil logo

About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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