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Pest Control Service Representative Jobs (NOW HIRING)

Fox Pest Control

Pest Control Service Manager

Gurnee, IL

$55K - $65K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights. Who is Fox Founded in 2012, Fox Pest Control has ...

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Fox Pest Control

Pest Control Service Manager

Gurnee, IL · On-site

$55K - $65K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights. Who is Fox Founded in 2012, Fox Pest Control has ...

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Pest Control Service Representative information

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How much do pest control service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pest control service representative in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.52 per hour, depending on experience, location, and employer.

What does a pest control service representative do?

A Pest Control Service Representative is responsible for inspecting homes or businesses for signs of pests, identifying the type of infestation, and applying appropriate treatment methods to eliminate or prevent pests. They educate clients on pest prevention techniques and maintain records of services performed. Additionally, they often handle customer inquiries, schedule appointments, and ensure that all treatments comply with safety and regulatory standards.

What are the key skills and qualifications needed to thrive as a pest control service representative, and why are they important?

To thrive as a Pest Control Service Representative, you need a solid understanding of pest biology, safe pesticide usage, and typically a high school diploma with relevant state certification or licensure. Familiarity with pest management tools, application equipment, and digital scheduling or reporting systems is often required. Strong customer service, problem-solving abilities, and attention to detail set top performers apart in this role. These skills ensure effective pest solutions, regulatory compliance, and high customer satisfaction in both residential and commercial settings.

What are some common challenges faced by pest control service representatives, and how are they typically addressed on the job?

Pest Control Service Representatives often encounter challenges such as dealing with difficult infestations, working in tight or hazardous spaces, and communicating effectively with concerned clients. These challenges are typically addressed through thorough training, the use of proper safety equipment, and ongoing support from experienced team members. Additionally, representatives rely on strong problem-solving skills and clear client communication to educate customers and set realistic expectations about treatment outcomes.

What is the difference between Pest Control Service Representative vs Pest Control Technician?

AspectPest Control Service RepresentativePest Control Technician
CertificationsEPA pesticide license, on-the-job trainingEPA pesticide license, specialized certifications often required
Work EnvironmentCustomer interactions, scheduling, service planningFieldwork, applying treatments, inspecting properties
Employer & Industry UsageCustomer service, sales, and service delivery roles in pest control companiesField service, pest inspection, and treatment roles in pest control companies

The main difference is that Pest Control Service Representatives focus on customer interactions, scheduling, and service planning, while Pest Control Technicians perform the hands-on pest inspection and treatment. Both roles require pesticide licensing and are essential in pest control services, but their daily tasks and responsibilities differ significantly.

Is pest control worth it as a career?

Pest control service representatives play a vital role in protecting health and property by managing pests using specialized tools and chemicals. The job often offers steady employment, opportunities for certification, and physical activity, making it a practical career choice for those interested in fieldwork and problem-solving.

What qualifications do you need to work in pest control?

To work as a pest control service representative, candidates typically need a high school diploma or equivalent, and must complete training on pest identification and control methods. Many states require pest control operators to obtain a license or certification, which involves passing an exam and sometimes completing ongoing education. Good communication skills, physical stamina, and the ability to handle chemicals safely are also important qualifications for the role.
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Pest Control Service Representative jobs near you
Infographic showing various Pest Control Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,468 per year, or $21.9 per hour.

Remote Customer Service Representative - Pest Control Service Rep

Rowland Pest Management

Remote

$16 - $21/hr

Other

Retirement, PTO

Re-posted 26 days ago

Job description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time remote Customer Service Representative - Pest Control Service Rep to join our busy office team. Do you thrive when working in an upbeat, fast-paced office environment? Can you manage a variety of tasks and details without sacrificing quality customer service? Are you looking for an established company that supports its employees with continued growth and development opportunities? Can you see yourself having a job where you are valued and appreciated for your contributions? If so, please read on!
This full-time remote CSR position earns a competitive wage of $16.00 - $21.00 per hour. We provide excellent benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right Customer Service Representative - Pest Control Service Rep opportunity for you, apply today!
ABOUT ROWLAND PEST MANAGEMENT
We're a local family-operated company that proudly serves New Smyrna Beach and beyond. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - PEST CONTROL SERVICE REP
As a remote Customer Service Representative - Pest Control Service Rep for us, you get to provide superb customer service to our clients and help keep our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you keep open lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on our team and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services.
QUALIFICATIONS
  • 5+ years of verified customer service experience in a call center or similar fast-paced environment
  • Previous home services experience
  • Experienced in a general office, customer service, or sales role
  • Dispatch or routing experience
  • Strong verbal and written communication skills
  • Above average telephone skills and etiquette
  • The ability to work remotely

An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and CallRail software is a plus. Finally, an understanding of service agreements, price points when negotiating, and familiarity with routing/scheduling software is a plus. Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If yes, you might just be perfect for this CSR position!
ARE YOU READY TO JOIN OUR PEST CONTROL TEAM?
If you feel that you would be right for this remote Customer Service Representative - Pest Control Service Rep job, please fill out our initial 3-minute, mobile-friendly application. Please include your cover letter, resume, list of at least 3 references, and any other attributes that you think will be beneficial for this position in our pest control office. We look forward to meeting you!
Location: 32168

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