1

Pest Control Customer Service Jobs in Puerto Rico

Resolves customer concerns and relays relevant information to supervisor. * Ensures compliance with company service standards and inventory and cash control procedures. * Assures compliance with all ...

PR · On-site

Allied Universal ® , North America's leading security and facility services company, offers ... customers we serve. Como Oficial de Seguridad Control de Acceso y Ronda, Puerto Rico brindara ...

Resolves customer concerns and relays relevant information to supervisor. * Ensures compliance with company service standards and inventory and cash control procedures. * Assures compliance with all ...

Resolves customer concerns and relays relevant information to supervisor. * Ensures compliance with company service standards and inventory and cash control procedures. * Assures compliance with all ...

Part Time Men's Associate

Ponce, PR

$14.75 - $16/hr

Experience in a retail, customer service, or sales environment * Proven sales track record and ... Adhere to Asset Protection control and compliance procedures * Support the store's shortage and ...

Selling and Service Associate

Naranjito, PR

$14.50 - $19.50/hr

Customer champion who provides a personalized shopping experience * Driven sales professional who ... Adhere to Asset Protection control and compliance procedures * Support the store's shortage and ...

PR · On-site

$9/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

PR · On-site

$9/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

PR · On-site

$9/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

PR · On-site

$11.75/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

PR · On-site

$9/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

PR · On-site

$9/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

PR · On-site

$14/hr

Produce and give extraordinary customer service highlighted in the customer service manual ... control procedures and informing management and/or appropriate officials of potential fraud risk.

Showing results 21-40

Pest Control Customer Service information

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What job categories do people searching Pest Control Customer Service jobs in Puerto Rico look for?

The top searched job categories for Pest Control Customer Service jobs in Puerto Rico are:

Infographic showing various Pest Control Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution.

Retail Shortage Control - Part Time

Burlington Stores

San Juan, PR • On-site

$14.50 - $16.75/hr

Part-time

Medical, Retirement, PTO

Re-posted 19 days ago


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores


Job description

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.
You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
Command Presence:
  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft

Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure

Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly

Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Location 01569 - San Juan
Posting Number P1-1535302-5
Address 9410 Avenue Los Romero
Zip Code 00926
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store

What Burlington employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US