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Pest Control Customer Service Jobs in Puerto Rico

Mentor Technical Group

Maintenance Supervisor

Gurabo, PR · On-site

$100 - $125/hr

... customer account. * Develop and establish strategies and methods that improve preventive ... Oversight of facilities contracts including but not limited to Janitorial, Pest Control, Doors ...

Popeyes

This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits, and employee development. The Popeye's Team Members are ...

JLL

Professional, Facilities Management

Anasco, PR

Support pest control logs documenting service dates, areas treated, products applied, and results ... Maintain good relationships with everyone: customers, and visitors and respond to any complaints ...

Abbott

Facilities Engineer

Barceloneta, PR · On-site

... pest control services. * Prepares bid sheets, scope of work and contracts for construction, maintenance and facilities services. * Responsible for maintaining updated plant, office and production ...

Abbott Laboratories

Facilities Engineer

Barceloneta, PR · On-site

$54K - $109K/yr

... pest control services. * Prepares bid sheets, scope of work and contracts for construction, maintenance and facilities services. * Responsible for maintaining updated plant, office and production ...

Abbott

Facilities Engineer

Barceloneta, PR · On-site

May be responsible for scheduling, coordinating, and planning preventative maintenance for facilities, equipment, pest control services. * Prepares bid sheets, scope of work and contracts for ...

Saks OFF 5TH

Customer Experience Lead

Ponce, PR · On-site

You will enhance selling and service standards by creating a friendly environment, responding to ... Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and ...

Culligan Quench

$13.25 - $18/hr

En Quality Water Service & Distribution Corp. d/b/a Culligan (Culligan), es nuestra mision ... Realizar actividades de apoyo, seguimiento y control para garantizar la continuidad del servicio y ...

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Pest Control Customer Service information

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What job categories do people searching Pest Control Customer Service jobs in Puerto Rico look for?

The top searched job categories for Pest Control Customer Service jobs in Puerto Rico are:

Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution.

Talent pool: Integrated Pest Control Representative (Saint Thomas, USVI)

Ecolab

San Juan, PR • On-site

$19 - $25/hr

Full-time

Re-posted 16 days ago

Ecolab rating

7.5

Company rating: 7.5 out of 10

Based on 211 frontline employees who took The Breakroom Quiz

57th of 104 rated chemical manufacturers

Job description

Ecolab is building a talent pool for Integrated Pest Management Representative roles to join its industry-leading Pest Elimination team. In this position, you will provide timely, cost-effective pest detection, elimination, and prevention solutions to an established route of commercial customers. You will deliver 24/7 brand protection to clients, including commercial businesses such as restaurants, hotels, hospitals, nursing homes, schools, retail stores, and food and beverage processing plants. Put your service and sales experience to work with Ecolab Pest Elimination.

What's in it for you:

  • A paid training program that allows you to learn from successful professionals

  • Opportunity for long-term career advancement in service, sales, or management

  • A flexible, independent work environment where you manage your monthly schedule, tailored to business, route, and customer needs (applies to some positions)

  • Access to best-in-class resources, tools, and technology

  • Company-provided service vehicle for business use (applies to some positions)

  • Increase your earnings as you drive business growth (applies to some positions)

What you will do:

  • Provide 100% field-based Integrated Pest Management services to each of your customers to maintain a pest-free environment with quality and timeliness:

    • Perform pest control services for assigned customers, ensuring quality, punctuality, and compliance with protocols

    • Diagnose infestations, apply treatments, and provide preventive recommendations

    • Prepare electronic reports and maintain updated logs and site diagrams

Position details:

  • Candidate must reside in: Saint Thomas, USVI

Minimum requirements:

  • Education: High school diploma preferred

  • Previous customer service or field service experience

  • Prior pest elimination experience preferred

  • Availability to work flexible schedules

  • Basic knowledge of Microsoft Office

  • Valid driver's license with at least 3 years of driving experience (applies to some positions)

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, geneticinformation, marital status, age, or disability.
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, geneticinformation, marital status, age, or disability.

What Ecolab employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ecolab logo

About Ecolab

Sourced by ZipRecruiter

Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1923

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