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Pest Control Customer Service Representative Jobs in Rhode Island

Aptive Environmental

$18 - $23.25/hr

Maintain and service all route customers according to company standards and procedures * Advise ... Aptive Intelligent Pest Control is redefining the industry with a smarter, more proactive approach ...

Rentokil

Innovation Technician

Warwick, RI · On-site

$18.50 - $23.75/hr

Efficiently install Thermal Acoustical Pest Control (TAP) insulation, ensuring quality service and customer satisfaction while managing job-site preparations and clean-up * Construction and Repair ...

Terminix

Innovation Technician

Warwick, RI · On-site

$18.50 - $23.75/hr

Efficiently install Thermal Acoustical Pest Control (TAP) insulation, ensuring quality service and customer satisfaction while managing job-site preparations and clean-up * Construction and Repair ...

Terminix

Innovation Technician

Warwick, RI · On-site

$18.50 - $23.75/hr

Efficiently install Thermal Acoustical Pest Control (TAP) insulation, ensuring quality service and customer satisfaction while managing job-site preparations and clean-up * Construction and Repair ...

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Rhode Island

Pest Control Customer Service Representative information

See Rhode Island salary details

$9

$22

$43

How much do pest control customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for pest control customer service representative in Rhode Island is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $28.12 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Rhode Island?

For Pest Control Customer Service Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Rhode Island look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Pest Control Customer Service Representative jobs?

Cities in Rhode Island with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you

Pest Control Technician (RI)

Select Exterminating

Johnston, RI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Company Overview:
Lincoln Pest Control is a renowned company located in Johnstown, RI specializing in commercial and residential pest and wildlife control, with a rich history of offering safe and efficient pest management solutions. We pride ourselves on providing a supportive work environment that fosters personal growth and career advancement. Our commitment to employee development is evident through paid training opportunities and ongoing education, including offsite seminars to keep our team informed about the latest industry trends and techniques. Join us and be part of a team that values its employees and invests in their success!
Position Summary:
Are you a self-starter with a great attitude? Lincoln Pest Control is recruiting a full- time Pest Control Field Technician to perform a driving route across the Providence area.
As a Pest Control Field Technician, no two days are alike. Your main mission involves inspecting properties for signs of pest infestations, utilizing your keen eye and expertise to identify problem areas. Armed with effective and eco-friendly treatment methods, you tackle the challenge head-on, getting rid of unwanted guests. It's not just about combating pests; it's about building relationships. Your hard work ethic, friendly demeanor and expert advice make you a trusted ally for customers, providing reassurance and guidance throughout the process. In this role, you're not just a technician; you're a problem solver, a protector of homes, and a beacon of customer satisfaction!
If you love the idea of working outdoors, solving problems, and ensuring homes are pest-free, this position is perfect for you!
ESSENTIAL JOB FUNCTIONS/DUTIES
  • Complete company paid training to learn the skills needed required to be responsible for the daily operation of a pest control service route.
  • Determine the kind of treatment required to eliminate a particular type of pest.
  • Apply treatments according to schedule, safety procedures, and label instructions.
  • Properly operate and maintain all necessary tools & equipment assigned to the route.
  • Communicate with customers to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management program.
  • Serve as a problem solver for your customer to decide on the most efficient and best overall pest solution for each customer's needs.
  • Complete all required service-related documentation and leverage your hand-held device provided for speed and accuracy.
  • Prepare, input, and maintain written and electronic correspondence and data using both paper and cellphone software upon completion of any service.
  • Communicate with office staff as necessary regarding the job.

Qualifications:
  • Pest control experience is a plus, but not required
  • Being able to use simple hand tools such as screwdrivers, players, and drills is a plus
  • Strong interpersonal and communication skills
  • Time management
  • Valid driver's license

Compensation:
  • Pay Rate: $18.00- $20.00 an hour*

What type of benefits will you receive?
  • 100% company-paid health benefits (medical, dental, vision)
  • 401(k) plan with company match.
  • Paid vacation, holidays, and sick leave
  • Company vehicle
  • Company cell phone
  • Sales commission

What will my work environment be like?
Environment:
  • 50% Inside, Residential/Commercial Properties
  • 50% outside environment where temperatures during the year can range.
  • Driving or walking for long periods of time.

Safety:
  • The ability to lift/push/pull/carry up to 50lbs unassisted.
  • Ability to climb stairs frequently while carrying equipment and supplies.
  • Comfortable and able to stop, kneel, crouch or crawl through in enclosed spaces for long periods of time. (I.E- Attics, crawl spaces, basements)
  • Safely use a ladder within the manufacturer's weight capacity.

Additional Information:
The candidate must have a parking space to keep a company vehicle.
*Starting pay depends on experience, knowledge and certifications (if any). Technicians receive an hourly rate in addition to a generous commission structure - while saving on the cost of health benefits!
Job Type: Full-time
Pay: hourly + commissions, benefits paid for
Work Location: In-person, On-Site

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