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Personal Lines Manager Jobs in Indiana (NOW HIRING)

The Assistant Account Manager contributes to the retention of a profitable Personal Lines book of business by performing the job duties and responsibilities listed below: Job Duties ...

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Project management skills to accurately complete detailed data assignments, understand and ... to Personal Lines division and AAA. * Strong understanding of the use and development of ...

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Personal Lines Manager information

See Indiana salary details

$30.9K

$52.6K

$82.8K

How much do personal lines manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for personal lines manager in Indiana is $52,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $58,000.00 per year, depending on experience, location, and employer.

What is a personal lines manager?

A Personal Lines Manager is a professional in the insurance industry responsible for overseeing the sale and management of personal insurance products, such as auto, home, and renters insurance. They supervise a team of agents, ensure compliance with industry regulations, and develop strategies to meet sales targets. Additionally, Personal Lines Managers provide training, handle customer escalations, and analyze market trends to optimize product offerings. Their goal is to ensure clients receive appropriate coverage while maintaining the profitability and efficiency of the personal lines department.

What are the key skills and qualifications needed to thrive as a personal lines manager?

To excel as a Personal Lines Manager, you need strong knowledge of personal insurance products, risk assessment, and relevant licensing such as a Property & Casualty insurance license. Familiarity with agency management systems, quoting software, and CRM tools is typically required. Exceptional leadership, customer service, and problem-solving skills help in managing teams and fostering client relationships. These competencies are crucial for ensuring efficient operations, regulatory compliance, and high client satisfaction in a competitive insurance market.

What are some common challenges personal lines managers face when leading their teams?

Personal Lines Managers often encounter challenges such as balancing the needs of clients with company policies, keeping up with regulatory changes, and motivating team members to meet sales and service targets. Additionally, adapting to new technologies and ensuring consistent training across the team can be demanding. Successful managers foster open communication, provide ongoing learning opportunities, and implement efficient processes to address these challenges and maintain high performance.

What is the difference between Personal Lines Manager vs Personal Lines Agent?

AspectPersonal Lines ManagerPersonal Lines Agent
CertificationsInsurance licenses, management trainingInsurance licenses, sales certifications
Work EnvironmentSupervises team, manages policies, oversees operationsInteracts directly with clients, sells policies, processes claims
Employer & Industry UsageInsurance companies, agencies, brokeragesInsurance agencies, brokerages, independent agents
Search & Comparison IntentUnderstanding managerial roles, career progressionLooking for sales roles, client interaction, policy details

The main difference between a Personal Lines Manager and a Personal Lines Agent lies in their responsibilities. The manager oversees team operations, policy management, and strategic planning, while the agent focuses on client interactions, policy sales, and service. Both roles require insurance licenses, but their daily tasks and career focus differ significantly.

What are the most commonly searched types of Personal Lines jobs in Indiana?

The most popular types of Personal Lines jobs in Indiana are:

What cities in Indiana are hiring for Personal Lines Manager jobs?

Cities in Indiana with the most Personal Lines Manager job openings:

Infographic showing various Personal Lines Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,576 per year, or $25.3 per hour.

Personal Lines Insurance Customer Service Representative

The Smith Sawyer Smith Agency

Peru, IN • On-site

$36K - $48K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago


Job description

Now Hiring: Personal Lines Insurance Customer Service Representative

We are a locally owned independent insurance agency that believes in doing business the right way—by taking care of our clients and our team. We’re currently seeking a friendly, dependable Personal Lines Customer Service Representative who enjoys building relationships and being part of a supportive, close-knit office.

What You’ll Do:

  • Provide personal, one-on-one service to our valued personal lines clients
  • Assist with policy questions, endorsements, renewals, and new business
  • Review coverage with clients to ensure their needs are met
  • Work directly with insurance carriers to resolve client issues
  • Maintain accurate and organized client files
  • Be a trusted point of contact for our clients and agency partners

What We’re Looking For:

  • Property & Casualty insurance license (or willingness to obtain)
  • Personal lines insurance experience preferred, but not required
  • Strong communication and customer service skills
  • Detail-oriented with a positive, team-first attitude
  • Comfortable using agency management systems and Microsoft Office

Why You’ll Love Working Here:

  • Friendly, family-oriented work environment
  • Competitive pay based on experience
  • Health insurance and retirement plan options
  • Paid time off, holidays, and work-life balance
  • Ongoing training and support for professional growth
  • A team that truly values your contributions

Interested?
Please send your resume to smorris@smithsawyerins.com or call 574-223-2166. We look forward to welcoming the right person to our team!