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Personal Lines Manager Jobs in Indiana (NOW HIRING)

Conner Insurance

Personal Lines Advisor

Fort Wayne, IN ยท On-site

$25K/mo

Update CRM database consistently and frequently with prospecting * Build and maintain a prospect ... Works with Account Manager and Personal Lines Manager efficiently, respectfully and effectively ...

WalkerHughes

Personal Lines Account Manager

Tipton, IN ยท On-site

About the Role WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and ...

WalkerHughes

Personal Lines Account Manager

Tipton, IN ยท On-site

$50 - $75/hr

About the Role WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and ...

WalkerHughes

Personal Lines Account Manager

Tipton, IN ยท On-site

$42K - $58K/yr

About the Role WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and ...

Shepherd Insurance

Personal Lines Account Manager

Carmel, IN ยท On-site

$42K - $57K/yr

This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist insurance advisors in the handling and processing of new and renewal personal lines business in ...

NAPAA

Personal Lines Producer

New Albany, IN ยท On-site

$15/hr

Hold the insurance license required by your state and have a minimum of two years personal and/or commercial lines insurance account management experience, as well as a Bachelor's Degree or ...

NAPAA

Personal Lines Producer

Terre Haute, IN ยท On-site

$10 - $20/hr

The Personal Lines Producer at The Woods Agency is responsible for maintaining and maximizing ... Have excellent time management skills, thrive in a team environment and Technology and Computer ...

HUB

Personal Lines Account Manager

Troy, IN ยท On-site

$38K - $52K/yr

Personal Lines Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our ...

HUB

Personal Lines Account Manager

Merrillville, IN ยท On-site

$44K - $59K/yr

Personal Lines Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our ...

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All JobsPersonal Lines JobsPersonal Lines Manager JobsPersonal Lines Manager Jobs in Indiana

Personal Lines Manager information

See Indiana salary details

$30.9K

$52.6K

$82.8K

How much do personal lines manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for personal lines manager in Indiana is $52,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $58,000.00 per year, depending on experience, location, and employer.

What is a personal lines manager?

A Personal Lines Manager is a professional in the insurance industry responsible for overseeing the sale and management of personal insurance products, such as auto, home, and renters insurance. They supervise a team of agents, ensure compliance with industry regulations, and develop strategies to meet sales targets. Additionally, Personal Lines Managers provide training, handle customer escalations, and analyze market trends to optimize product offerings. Their goal is to ensure clients receive appropriate coverage while maintaining the profitability and efficiency of the personal lines department.

What are the key skills and qualifications needed to thrive as a personal lines manager?

To excel as a Personal Lines Manager, you need strong knowledge of personal insurance products, risk assessment, and relevant licensing such as a Property & Casualty insurance license. Familiarity with agency management systems, quoting software, and CRM tools is typically required. Exceptional leadership, customer service, and problem-solving skills help in managing teams and fostering client relationships. These competencies are crucial for ensuring efficient operations, regulatory compliance, and high client satisfaction in a competitive insurance market.

What are some common challenges personal lines managers face when leading their teams?

Personal Lines Managers often encounter challenges such as balancing the needs of clients with company policies, keeping up with regulatory changes, and motivating team members to meet sales and service targets. Additionally, adapting to new technologies and ensuring consistent training across the team can be demanding. Successful managers foster open communication, provide ongoing learning opportunities, and implement efficient processes to address these challenges and maintain high performance.

What is the difference between Personal Lines Manager vs Personal Lines Agent?

AspectPersonal Lines ManagerPersonal Lines Agent
CertificationsInsurance licenses, management trainingInsurance licenses, sales certifications
Work EnvironmentSupervises team, manages policies, oversees operationsInteracts directly with clients, sells policies, processes claims
Employer & Industry UsageInsurance companies, agencies, brokeragesInsurance agencies, brokerages, independent agents
Search & Comparison IntentUnderstanding managerial roles, career progressionLooking for sales roles, client interaction, policy details

The main difference between a Personal Lines Manager and a Personal Lines Agent lies in their responsibilities. The manager oversees team operations, policy management, and strategic planning, while the agent focuses on client interactions, policy sales, and service. Both roles require insurance licenses, but their daily tasks and career focus differ significantly.

What are the most commonly searched types of Personal Lines jobs in Indiana?

The most popular types of Personal Lines jobs in Indiana are:

What cities in Indiana are hiring for Personal Lines Manager jobs?

Cities in Indiana with the most Personal Lines Manager job openings:

Personal Lines Manager jobs near you
Infographic showing various Personal Lines Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,576 per year, or $25.3 per hour.

Personal Lines, Account Manager

Conner Insurance

Indianapolis, IN โ€ข On-site

$43K - $58K/yr

Full-time

Re-posted 4 days ago

Job description

JOB SUMMARY AND PURPOSE
The Personal Lines, Account Manager position is crucial to the day-to-day operations and long-term goals of the Personal Lines Department. The Account Manager provides daily support to the Personal Lines Advisors and Clients. From servicing accounts, to processing claims, to retaining Personal insurance accounts and providing excellent customer service, the Account Manager's responsibilities are equally varied and vital. A strong work ethic, ability to take on multiple responsibilities, and knowledge of agency procedures and standards are a must! This role directly impacts the revenue, service and customer experience goals of the organization.
ESSENTIAL DUTIES:
Advisor/Department Support ๏ฟฝ Provide technical support to Personal Lines Manager; specifically, in analyzing client needs, coverage forms and quotations.
  • Processing applications for, changes to, reinstatement of, and cancellation of insurance policies
  • Compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, as well as analyzing retention strategies
  • Support Advisors: review Client's renewals, quote/issue/provide competitive options for Clients while still maintaining adequate coverages.

Customer Needs Analysis ๏ฟฝ Anticipate and determine the specific, unique needs of each Insured and work to solve those problems.
  • Assist in the customization of insurance programs to suit individual customers, often covering variety of risks.
  • Process additional lines of coverage for accounts, when necessary, to increase retention and cover all clients๏ฟฝ personal risks appropriately.

Customer Relationship Management ๏ฟฝ Builds relationship with Insured and determine effective ways to service their account
  • Act as liaison between client and insurance companies in order to independently resolve service problems.
  • Correspond with insured to obtain information or inform them of account status or changes.
  • Responds to client's needs in a timely, professional, helpful and courteous manner, regardless of client attitude.
  • Strives to meet service standards in all circumstances.
  • Follows up with clients to ensure that their needs have been met.
  • Looks for ways to add value beyond clients๏ฟฝ immediate requests.

Customer Service and Support ๏ฟฝ Assistance and support of the ongoing needs and issues of each Client.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Change policy records to conform to insured party's specifications.
  • Monitor insurance claims to ensure they are settled equitably for the both the client and the insurer.
  • Compile data on insurance policy changes.

Insurance Industry Knowledge ๏ฟฝ Demonstrates solid knowledge and ability, including competitive and customer trends, to strategically direct Clients and solve situations.
  • Objectively critiques the competition (strengths, weaknesses) and seeks opportunities for business development
  • Evaluates direct competition in order to position own organization appropriately.
  • Continually develops industry knowledge by attending trade shows, seminars, conferences, etc.
  • Identifies current industry trends.
  • Develops knowledge of related industries and their impact on own industry.

Payment and Billing ๏ฟฝ Payment and Billing of policies/coverages
  • When appropriate, uses agency credit and collection policy in invoicing and pursuing prompt payments
  • Request cancellations from the carrier according to agency standards.

ADDITIONAL DUTIES:
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new customers.
  • Perform other duties as assigned.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS and/or EXPERIENCE:
  • Prefer bachelor's degree, or an associate's degree or equivalent, from two-year college or technical school
  • High school diploma or equivalent is required
  • Prefer a minimum of five years related industry experience and/or training
  • Maintain a current Indiana Property & Casualty insurance license

SKILLS:
  • Proficient in Microsoft Office suite of products and Adobe Acrobat
  • Good understanding of all lines of personal insurance coverage
  • Understanding of contracts, carrier products, coverage forms, and underwriting guidelines
  • Ability to read, analyze, and interpret industry policies and contract documents
  • Ability to respond to common inquiries or complaints from customers or carriers
  • Ability to write and prepare proposals for presentation and review
  • Ability to effectively present information to insureds and carriers
  • Ability to apply basic mathematical concepts such as percentages, addition, subtraction, multiplication and division
  • Ability to think independently and critically
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to handle complex accounts
  • Excellent oral and written communication skills
  • Ability to perform duties in a high-pressured, fast-paced environment
  • High degree of organizational skills
  • Initiative and attention to detail
  • Ability to prioritize and remain flexible
  • Professional telephone skills and etiquette
  • Self-motivated and able to work both independently with limited supervision and within a team

STARTING COMPENSATION:
Differs with experience.
The above statements are intended to be a representative summary of the responsibilities performed by incumbents of this job. The incumbent's may be requested to perform job-related tasks other than those stated in this description.

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