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Permanent Remote Call Monitoring Jobs in Spring, TX

Permanent, Full-Time Work Status : Remote P ROCUREMENT MANAGER Hanwha Qcells USA Corp (Qcells USA ... Monitor supplier compliance to contract terms and project requirements * Support Project Management ...

We are looking for agents available to work the following shifts: 8:00a - 5:00p CT (remote) 12:00p ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

Remote Intake Coordinator

Houston, TX · On-site +1

$17.25 - $23.50/hr

States the procedure for managing a crisis call and identifies when to activate EMS services ... This includes the follow up documentation required for PRN medication and first dose monitoring

Permanent, Full-Time Work Status: Hybrid/In-Office INTERCONNECTION ENGINEER Hanwha Qcells USA Corp ... Any remote work arrangements must receive prior approval from your direct supervisor or company ...

Have familiarity with the US Tax Treaties and related concepts such as permanent establishment, ECI ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

... and statistically monitoring desktop operations. * Assists the network and server groups to ... Provides Service Desk Call Center and deskside support. * Assesses the need for and implements ...

Be Seen First

Spanish Bilingual Life Insurance Advisor (W2) - Remote (U.S.) Now Hiring: Spanish Bilingual ... Manage incoming sale call opportunities * Connect with new and current clients to ensure ...

Urgent

Be Seen First

Spanish Bilingual Life Insurance Advisor (W2) - Remote (U.S.) Now Hiring: Spanish Bilingual ... Manage incoming sale call opportunities * Connect with new and current clients to ensure ...

Urgent

Be Seen First

Spanish Bilingual Life Insurance Advisor (W2) - Remote (U.S.) Now Hiring: Spanish Bilingual ... Manage incoming sale call opportunities * Connect with new and current clients to ensure ...

Urgent

Sales Director

Houston, TX · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Sales Manager, Business Development Full-Time | M-F 8:30-5:30 CST | 100% Remote About Us At ... Build QA frameworks, call review processes, and dashboards that give full visibility into pipeline ...

High Ticket Sales Director

Houston, TX · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Director, Tariffs & Customs

Houston, TX · On-site +1

$130K - $305K/yr

Monitoring and advising stakeholders on legal trends, developing areas of the trade law, and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Showing results 41-60

Permanent Remote Call Monitoring information

See Spring, TX salary details

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for permanent remote call monitoring in Spring, TX is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.92 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Spring, TX? For Permanent Remote Call Monitoring jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Spring, TX look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Spring, TX are:
What cities near Spring, TX are hiring for Permanent Remote Call Monitoring jobs? Cities near Spring, TX with the most Permanent Remote Call Monitoring job openings:
Infographic showing various Permanent Remote Call Monitoring job openings in Spring, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,867 per year, or $15.3 per hour.

Procurement Manager

Qcells

Houston, TX • Remote

Full-time

Medical, Dental

Posted 24 days ago


Qcells rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Description

Title: Procurement Manager
Department: Supply Chain Management
Location: Houston, TX
Supervisor: Senior Manager of Procurement
FLSA Status: Exempt
Position Status: Permanent, Full-Time

Work Status: Remote

 

PROCUREMENT MANAGER

Hanwha Qcells USA Corp (Qcells USA), headquartered in Houston, TX, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future.

Qcells USA’s complete turnkey solutions seamlessly integrate the expertise of our Module, Development, and EPC teams, while ensuring close coordination with other vital internal groups such as Project Finance, Systems Integration, and Legal. This collaborative approach ensures that Qcells USA projects deliver exceptional value and performance. With several multi-billion-dollar investments, Qcells is pioneering the establishment of the only complete module supply chain in the U.S., including the expansion of our Georgia module manufacturing facility, which stands as the largest in the Western Hemisphere.

As an integral part of the global Qcells brand, Qcells USA benefits from a legacy of excellence in photovoltaic manufacturing. Qcells is renowned worldwide for its high-performance, superior-quality solar cells and modules. With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global 500 company and one of the top 8 business conglomerates in South Korea.

SUMMARY

 

The Procurement Manager is responsible for driving the purchase process for major equipment (racking, inverters, etc.) from RFP to purchase order/contract execution, identifying new vendors and emerging technologies, maintaining a database of current suppliers, and managing the pre-qualification and monitoring supplier performance. Manage relationships with key suppliers that support the overall strategic objectives of the organization and ensure reliable support and supply of materials to projects. Responsible for overall coordination, development, and management of supplier strategy for assigned commodities. May be assigned other tasks as needed This position reports to the Director of Procurement, or another management personnel that the CEO of the Company may designate. This position reports to the Houston, TX office but will maintain a remote schedule of working out of their home office. Working hours are Monday through Friday, from 8:00am to 5:00pm or 9:00am to 6:00pm local time. This position is expected to travel up to 15% of the time.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

ESSENTIAL JOB FUNCTION & RESPONSIBILITIES
 

  • Collaborate with internal and external stakeholders to optimize the procurement of materials and/or services
  • Manage relationships with key suppliers in alignment with Companies overall strategic goals
  • Manage the RFP process including, but not limited to the following
  • Prepare RFPs to qualified suppliers including working with other functional groups to gather all required documents and data
  • Determine and maintain bid schedules in accordance with project schedules
  • Coordinate responses to RFIs from bidders
  • Review, compare and evaluate supplier proposals with historical and market pricing to determine cost-competitive pricing and identify opportunities for cost savings
  • Lead commercial negotiations for Equipment Supply Agreements, project specific orders, change orders, etc. with key suppliers in accordance with company policies and guidelines
  • Manage change order process for suppliers and other related contract management processes
  • Ensure prime contract flow downs are incorporated into subcontract documents as needed or applicable to scope of work/supply
  • Monitor supplier compliance to contract terms and project requirements
  • Support Project Management Team as needed with contract information and input to resolve supplier issues, such as under-performance or scope gaps
  • Evaluate vendor performance and develop improvement processes based on lessons learned
  • Support Project Management Team as needed with urgent procurement needs
  • Maintain accurate and complete purchasing records in accordance with record retention procedures
  • Track and analyze market data and provide updates to leadership teams
  • Identify, qualify & onboard new vendors
  • Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position
  • Perform other duties and special projects, as assigned by Management

 

 

REQUIRED QUALIFICATIONS
 

  • Bachelor's Degree required 
  • Minimum 5 years of experience in Contract Management and/or Procurement 
  • Minimum 4 years of experience in solar and/or construction field project at the project size of over $30M in procurement of equipment/material or subcontracting  
  • Preferred experience in Solar or Renewable Energy 
  • Knowledge in contract management 
  • Change order management experience 
  • Ability to work autonomously in a fast pace, professional, team environment with minimal supervision  
  • Ability to prioritize tasks appropriately and in support of project schedules and other deadlines 
  • Excellent organizational skills and attention to detail 
  • Strong verbal and written communication skills  
  • Confidence communicator and ability to interact with people at all levels of the organization  
  • Experience in conducting supplier reviews and evaluation, and maintaining good business relationships 
  • Computer literacy with an advance knowledge on Microsoft office including, but not limited to, Excel, Word, Outlook, etc. 
  • Strong understanding of construction management software systems (Procore, E-Builder, CMiC, etc.) 
  • SAP Experience preferred 
  • Able to identify, investigate and solve problems that arise in timely manner 

 

EXAMPLES OF PHYSICAL DEMANDS

 

  • Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day
  • Move/Traverse: infrequently bend, stand, stoop and/or walk
  • Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds
  • Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations
  • Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far
  • Climb: occasionally ascends/descends on stairway to get to office upper and lower floors
  • Travel: up to 15% as needed

 

EXAMPLES OF WORK ENVIRONMENT

 

  • Regular professional, office business setting
  • Noise level ranges from low to moderate (if in office setting)
  • Noise level ranges from moderate to high (if on construction worksite)
  • Under the Office Mobilization Plan (OMP) policy, the role may transition to an onsite or hybrid arrangement, as determined by business needs and the Head of Department

 

Hanwha Qcells is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is important to note that the job descriptions provided by Qcells USA Corp are not intended to be comprehensive lists of all duties, responsibilities, or qualifications associated with the positions. Duties and responsibilities may change at any time with or without notice, reflecting our dynamic and evolving work environment.

We are committed to the full inclusion of all qualified individuals.  As part of this commitment, Hanwha Qcells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.  Please contact us to request accommodations at hr-usa@qcells.com.

Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.


This job position is specific to Qcells USA Corp. only and not any other Hanwha affiliates. The above-listed salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. The salary range shared in the job description is for the listed position and only pertains to the candidate if they work in Irvine, CA. Actual compensation is influenced by a wide array of factors including but not limited to internal pay equity, skill set, education, licenses and certifications, geographic location, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications. If candidates are considered for a nationwide role, then the compensation range will follow the marketability of the job function within those states. An additional discretionary bonus structure or incentives may be offered as part of the overall compensation package, in addition to the full range of medical, dental, and/or other benefits, dependent on the level and position offered.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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