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Permanent Remote Call Monitoring Jobs in Decatur, TX

Curvion Blue

High Ticket Sales Director

Fort Worth, TX · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Curvion Blue

Sales Director

Fort Worth, TX · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

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All JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Decatur, TX

Permanent Remote Call Monitoring information

See Decatur, TX salary details

$9

$15

$22

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for permanent remote call monitoring in Decatur, TX is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.97 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Decatur, TX? For Permanent Remote Call Monitoring jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Decatur, TX look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Permanent Remote Call Monitoring jobs? Cities near Decatur, TX with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Decatur, TX as of June 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $32,011 per year, or $15.4 per hour.

Sr. Executive Relationship Manager - MM-TEX

Huntington

Fort Worth, TX • On-site, Remote

Full-time

Posted 13 days ago

Job description

Description
Job Description

Summary:

The Sr. Executive Relationship Manager prospects and develops upper middle market banking relationships targeting companies with revenues $50M and above within assigned geographic territory. They draw upon established network to drive bank / customer profitability via loans, deposits, Treasury Management, fees, and capital markets. They provide customers valuable insights and introduce product and service partners to meet customer needs. They work in concert with portfolio management partners, to structure loans, manage underwriting and credit approval process, ensure appropriate documentation, and manage closing of complex commercial loans.

Duties and Responsibilities:

  • Develops and deepens relationships with clients and prospective clients through consultative selling and introductions to appropriate bank partners in treasury management, capital markets, insurance, wealth and private banking, and retail banking.

  • Leads team of cross functional colleagues in collaborative pre-call planning sessions resulting in robust client interactions.

  • Leverages an established group of Centers of Influence to obtain referrals and continually works to grow this network.

  • Ability to identify and mitigate credit risks, make recommendations on appropriate credit structure, and effectively articulate bank recommendation to clients and prospective clients.

  • Adheres to bank policies and procedures and complies with legal and regulatory requirements.

  • Follows processes and procedures to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis.

  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelor's Degree or equivalent experience in accounting, finance, or a related field.

  • 15+ years related experience in financial services and banking with a focus on commercial banking relationships and knowledge

Preferred Qualifications:

  • 20+ years' experience working directly as a Commercial Relationship Manager.

  • Demonstrated ability to develop a new market, create brand awareness and successfully generate meaningful new client relationships.

  • Successful track record of recommending and cross selling important banking services including Treasury Management, Capital Markets, International Banking, Wealth Management, Private Banking, and Insurance to meet client needs and improve bank profitability.

  • Formal credit training and commercial banking underwriting experience.

  • Master of Business Administration Degree.

  • Actively involved in community and/or non-profit volunteering services

  • Ability to analyze corporate financial statements and make recommendations on credit structure.

  • Strong written and verbal communication and negotiation skill set.

  • Proficient with Microsoft Office products and ability and willingness to become proficient with critical proprietary systems.

  • Knowledge in Capital Markets (Debt and Equity) and understand how to succeed in a multi-bank/syndicated credit facility environment.

  • Disciplined and motivated self-starter who can manage business development efforts with minimal management oversight.

  • Consistently exceed production targets in call activity, new client acquisition, funding loans, capital markets and other fees, liquidity/deposits, client-level and portfolio profitability.


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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