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Permanent Remote Call Monitoring Jobs in Bothell, WA

This is a remote sales roles based in Spokane. About Vanta Diagnostics: Vanta Diagnostics is a ... The Field Sales Representatives will call on relevant medical specialties to promote and educate on ...

This is a remote sales roles based in Spokane. About Vanta Diagnostics: Vanta Diagnostics is a ... The Field Sales Representatives will call on relevant medical specialties to promote and educate on ...

Director, Partner Marketing

Seattle, WA · On-site +1

$170K - $200K/yr

For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention ... We're based in Seattle and work 4 days a week in the office (one day remote). The benefits broker ...

For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention ... We're based in Seattle and work 4 days a week in the office (one day remote). The benefits broker ...

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Showing results 1-20

Permanent Remote Call Monitoring information

See Bothell, WA salary details

$11

$19

$27

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for permanent remote call monitoring in Bothell, WA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Bothell, WA? For Permanent Remote Call Monitoring jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Bothell, WA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Permanent Remote Call Monitoring jobs? Cities near Bothell, WA with the most Permanent Remote Call Monitoring job openings:
Equity Analyst, Aligned Investors

Equity Analyst, Aligned Investors

Principal Financial Group

Seattle, WA • On-site, Remote

$141K - $285K/yr

Full-time

Posted 14 days ago


Job description

What You'll Do

We’re looking for an Equity Analyst to join the Aligned Investors team. Aligned Investors is a long-term, fundamental investment team with ~$53bn in AUM across two U.S. equity strategies: Principal MidCap and Principal Blue Chip.

Our approach focuses on investing in high quality businesses with durable competitive advantages that are led by owner-operators and excellent management teams. The analyst team plays a central role in our process through deep, proprietary fundamental research.

This is a generalist role, however having a technology background would be beneficial.

In this role, you will:

  • Conduct deep fundamental research on U.S. equities and industries
  • Evaluate competitive dynamics, industry structure and trends impacting existing and potential investments
  • Monitor portfolio holdings and identify new investment opportunities
  • Develop and communicate differentiated perspectives and recommendations to the Portfolio Managers

Who You Are
  • 4+ years of public or private equity investment experience, ten or more preferred
  • Demonstrated experience conducting deep fundamental research on individual companies
Skills That Will Help You Stand Out
  • MBA or CFA designation
  • Technology sector experience
  • Self-starter with the ability to independently drive the research process
  • Passion for investing and alignment with Aligned Investors’ investment philosophy (applying a long-term, fundamental, bottom-up research approach to evaluating individual companies)
  • Excellent written and verbal communication skills
  • Experience interacting with management teams and industry experts
  • Advanced proficiency in financial modeling and valuation (Excel)
  • Fluency with applying Artificial Intelligence tools in the equity research process
  • Willingness to travel for company visits, conferences, and research

Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)
$141000 - $285000 / year
Salary Details

We are willing to hire at various levels based on years and related experience. The base salary range of $141,000 - $285,000 reflects market-specific compensation for this position across multiple job levels. Candidates will be evaluated to determine the appropriate job level based on their skills and experience. In addition to the base pay, you are also eligible for an annual bonus based off performance.

Base pay estimated ranges for the various Analyst levels are:

  • 4+ years experience: $141,000-$191,0000
  • 6+ years experience: $179,000 - $243,000
  • 12+ years experience: $211,000 - $285,000

The hiring team will decide based upon your experience, what level of Analyst you would be hired into.


Time Off Program
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible
No Location(s)

We have a strong preference for this role to be based in Des Moines, IA, where the investment team is located. However, we are open to a remote arrangement or an office from one of our other Asset Management offices (New York, Chicago, Denver, or Seattle). For candidates outside of Des Moines, an initial period working in the Des Moines office will be required, followed by ongoing frequent travel to Des Moines. You can check out what our global headquarters looks like here:

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date
7/1/2026
Most Recently Posted Date
7/1/2026
 

Principal uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Workforce (U.S.) Privacy Notice for more details on our practices and your data privacy rights.


LinkedIn Remote Hashtag


#LI-RemoteQualifications:
  • 4+ years of public or private equity investment experience, ten or more preferred
  • Demonstrated experience conducting deep fundamental research on individual companies
Skills That Will Help You Stand Out
  • MBA or CFA designation
  • Technology sector experience
  • Self-starter with the ability to independently drive the research process
  • Passion for investing and alignment with Aligned Investors’ investment philosophy (applying a long-term, fundamental, bottom-up research approach to evaluating individual companies)
  • Excellent written and verbal communication skills
  • Experience interacting with management teams and industry experts
  • Advanced proficiency in financial modeling and valuation (Excel)
  • Fluency with applying Artificial Intelligence tools in the equity research process
  • Willingness to travel for company visits, conferences, and research
Education:UNAVAILABLEEmployment Type: FULL_TIME