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Performant Recovery Jobs (NOW HIRING)

Humana Inc

Senior Full Stack Engineer - NBA

Olympia, WA · On-site

... and performant user interfaces using React and TypeScript. * Full stack development -- Deliver ... Systems recover gracefully from crashes and redeployments. * AI-driven tooling decreases defect ...

Humana Inc

Senior Full Stack Engineer - NBA

Atlanta, GA · On-site

... and performant user interfaces using React and TypeScript. * Full stack development -- Deliver ... Systems recover gracefully from crashes and redeployments * AI‑driven tooling decreases defect ...

Humana

Senior Full Stack Engineer - NBA

... and performant user interfaces using React and TypeScript. Full stack development - Deliver ... Systems recover gracefully from crashes and redeployments * AI-driven tooling decreases defect ...

Humana

Senior Full Stack Engineer - NBA

... and performant user interfaces using React and TypeScript. Full stack development - Deliver ... Systems recover gracefully from crashes and redeployments * AI-driven tooling decreases defect ...

Amazon

Sr. Database Engineer, Amazon Leo

Bellevue, WA · On-site

$119K - $162K/yr

You will ensure the database architecture is performant, highly available, and observable as the ... disaster recovery deployments - Perform day-to-day DBA responsibilities including database ...

Amazon

Sr. Database Engineer, Amazon Leo

Bellevue, WA

$119K - $162K/yr

You will ensure the database architecture is performant, highly available, and observable as the ... disaster recovery deployments - Perform day-to-day DBA responsibilities including database ...

Apple Inc.

$42 - $55.75/hr

ASE services must scale globally, remain highly available and consistently performant. If you are ... disaster recovery concepts, capacity planning, and managing distributed systems on internal and ...

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Performant Recovery information

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How much do performant recovery jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for performant recovery in the United States is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $48.08 per hour, depending on experience, location, and employer.

What is Performant Recovery?

Performant Recovery is a company that specializes in recovery and collection services, primarily focused on recovering debts for government and private sector clients. They are known for their work with federal agencies such as the Department of Education and the Internal Revenue Service, helping to recover defaulted student loans and unpaid taxes. Performant Recovery uses data analytics and customer engagement strategies to maximize recoveries while maintaining compliance with relevant laws and regulations.

What are common challenges faced by professionals working at Performant Recovery, and how can new hires prepare for them?

Professionals at Performant Recovery often encounter challenges such as managing high call volumes, adhering to strict regulatory guidelines, and handling sensitive financial information. New hires should be prepared to quickly learn compliance protocols and develop effective communication skills to work with clients who may be experiencing financial difficulties. Additionally, adapting to performance-based metrics and collaborating with team members to resolve complex cases are key aspects of the role. Building resilience and remaining empathetic can help new employees navigate these common challenges successfully.

What are the key skills and qualifications needed to thrive as a Recovery Specialist at Performant Recovery, and why are they important?

To thrive as a Recovery Specialist at Performant Recovery, you need strong analytical skills, attention to detail, and a background in finance, accounting, or collections, often supported by relevant experience or education. Familiarity with debt collection software, CRM systems, and compliance regulations such as FDCPA is typically required. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and resolve outstanding debts efficiently. These qualifications ensure accurate recovery processes, compliance with legal standards, and successful outcomes for both clients and the organization.

What is the difference between Performant Recovery vs Debt Collector?

AspectPerformant RecoveryDebt Collector
CredentialsMay require collection licenses, compliance trainingOften requires collection licenses, training
Work EnvironmentCorporate office, call centers, remote optionsCall centers, field visits, remote work
Industry UsageDebt recovery, financial servicesDebt collection, financial industry
Job FocusManaging accounts, compliance, negotiationsContacting debtors, negotiations, account follow-up

Performant Recovery and Debt Collector roles both involve debt recovery, but Performant Recovery typically emphasizes compliance, account management, and negotiation within a corporate setting, while Debt Collectors often focus on direct debtor contact and fieldwork. Understanding these differences helps job seekers identify the right role based on credentials, work environment, and job responsibilities.

Are Performant Recovery careers high paying?

Performant Recovery careers, such as roles in debt recovery or collections, typically offer salaries that are average for the industry, with pay often supplemented by commissions or bonuses. Compensation can vary based on experience, location, and performance metrics, but these roles are generally not considered high-paying compared to other specialized or technical jobs.

Do Performant Recovery careers offer remote work?

Performant Recovery offers some remote work opportunities for certain roles, often involving customer service, collections, or administrative tasks. Availability of remote positions depends on the specific job and department, and candidates may need to have relevant skills and equipment to work remotely.
More about Performant Recovery jobs

What states have the most Performant Recovery jobs?

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What job categories do people searching Performant Recovery jobs look for?

The top searched job categories for Performant Recovery jobs are:

Performant Recovery jobs near you
Infographic showing various Performant Recovery job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $86,378 per year, or $41.5 per hour.

Principal Enterprise Architect -Resiliency & Platform Engineering (Remote)

Raleigh, NC • On-site, Remote

First Citizens Bank
See more jobs at First Citizens Bankexternal

Full-time

Re-posted 25 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

Overview
First Citizens Bank seeks an accomplished Principal Enterprise Architect to drive enterprise-wide architecture with deep specialization in non-functional requirements, particularly resiliency, disaster recovery, scalability, and high availability. The increasing sophistication, velocity, and scale of cyber threats require a dedicated leadership role focused on all critical platforms across the bank. platform resiliency across critical AI ecosystems such as Claude Mythos. This leader will ensure proactive identification, mitigation, and governance of threats and vulnerabilities, while strengthening operational continuity, regulatory compliance, and enterprise-wide risk posture. This role requires a seasoned practitioner with strong engineering roots who can balance strategic vision with pragmatic execution, ensuring critical banking platforms remain robust, performant, and available as we scale across a complex post-merger technology landscape.
Remote eligible.
Responsibilities & Qualifications
Duties & Responsibilities:
Enterprise Leadership, Influence & Execution
  • Serve as the enterprise leader for resiliency and scalability outcomes, driving alignment across technology, operations, risk, and business stakeholders.
  • Leverage deep organizational awareness to identify dependencies, remove barriers, and accelerate execution across complex initiatives.
  • Influence strategic investment decisions by articulating technology risks, opportunities, trade-offs, and business impacts.
  • Constructively challenge teams, leaders, and established approaches through data-driven analysis, problem solving, and collaborative engagement.
  • Build consensus across diverse stakeholder groups while maintaining focus on long-term enterprise resiliency and scalability objectives.
  • Partner with executives and delivery leaders to ensure architectural priorities translate into measurable business and technology outcomes.
  • Establish governance mechanisms that drive accountability for resiliency, recovery, and availability commitments across the enterprise.

Enterprise Architecture Strategy & Leadership
  • Define enterprise architecture strategies aligned with business objectives, operational resilience requirements, and growth trajectories.
  • Establish enterprise standards, patterns, and reference architectures that enable scalable and resilient technology delivery.
  • Lead enterprise decision-making processes that balance innovation velocity, operational stability, regulatory expectations, and risk management.
  • Drive multi-year technology roadmaps and influence execution priorities across application, infrastructure, and platform teams.

Resiliency & Disaster Recovery Leadership
  • Lead the enterprise resiliency agenda by partnering with engineering, infrastructure, operations, security, and risk teams.
  • Establish enterprise disaster recovery strategies, recovery objectives, testing programs, and remediation plans.
  • Drive organizational readiness through resiliency exercises, scenario planning, and operational preparedness initiatives.
  • Facilitate post-incident reviews that focus on systemic improvement, accountability, and actionable remediation.
  • Influence technology investment decisions that improve enterprise resilience and reduce operational risk.

Scalability & High Availability Leadership
  • Drive adoption of enterprise-wide scalability and availability patterns across critical business platforms.
  • Partner with product and engineering leaders to proactively identify growth constraints and operational risks.
  • Lead capacity planning and availability strategies that support business growth and evolving customer demand.
  • Ensure architecture and engineering decisions support established service-level objectives and business resiliency goals.

Architecture Advisory & Technical Leadership
  • Provide architectural leadership for mission-critical initiatives and major transformation programs.
  • Conduct architecture reviews focused on identifying risk, improving execution outcomes, and accelerating delivery.
  • Coach technical leaders and engineering teams on resiliency, scalability, and operational excellence practices.
  • Serve as a trusted advisor to executives and technology leaders during strategic planning, major incidents, and critical decision points.

Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 10 years' experience OR High School Diploma or GED/Equivalent and 14 years' experience in Application Development, Systems Engineering, or Information Technology management
Preferred Qualifications & Experience
Experience
  • 15+ years of technology leadership experience with at least 10 years in enterprise, solution, or platform architecture roles.
  • Demonstrated success leading enterprise-wide initiatives through influence rather than direct authority.
  • Proven ability to drive alignment and execution across large, complex organizations with competing priorities.
  • Experience navigating highly matrixed environments and building consensus among senior business and technology leaders.
  • Strong financial services experience with a deep understanding of regulatory resiliency expectations.
  • Track record improving enterprise resiliency, scalability, disaster recovery readiness, or operational stability at scale.

Leadership & Communication
  • Exceptional ability to influence decision-making across executive, business, and technical stakeholder groups.
  • Strong organizational awareness and political acumen with the ability to navigate complex organizational dynamics effectively.
  • Demonstrated ability to challenge assumptions and drive better outcomes through collaboration, critical thinking, and relationship leadership.
  • Proven track record building coalitions, resolving competing priorities, and driving enterprise alignment.
  • Experience leading through ambiguity and guiding organizations through complex technology and operational decisions.
  • Ability to translate architectural concepts into clear business outcomes, risks, and investment recommendations.

Business Acumen
  • Ability to evaluate technology decisions through the lens of business strategy, operational risk, customer impact, and regulatory requirements.
  • Experience influencing executive-level prioritization and funding decisions.
  • Skilled at aligning technology investments with measurable business outcomes and enterprise objectives.

What Sets You Apart
You are more than an architect. You are a trusted enterprise leader who combines technical depth with the ability to influence people, shape decisions, and drive execution across organizational boundaries. You understand that successful architecture is not defined by diagrams or standards, but by outcomes, adoption, and measurable improvements in business resilience.
You use architectural expertise to ask the right questions, challenge assumptions constructively, and guide teams toward practical solutions. You possess the organizational awareness to navigate a complex enterprise, build coalitions among diverse stakeholders, and create alignment where priorities compete. Whether engaging executives, architects, engineers, operations teams, or risk partners, you consistently bring people together around shared objectives and deliver meaningful, lasting results.
#LI-IK1
Additional Information
This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $155,000 and $250,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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