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Performant Recovery Jobs (NOW HIRING)

... high performant and scalable microservices for Walmart grocery fulfillment, Last Mile delivery ... customers. • Provide disaster recovery and failover and fallback mechanisms and develop ...

Database Engineer

New York, NY · On-site

$150K - $220K/yr

... performant, and aligned with QRT's trading and research needs. Your Future Role within QRT ... Implement and monitor disaster recovery, backup, and performance tuning processes * Manage security ...

Senior Researcher, Systems

New York, NY · On-site +1

$180K - $250K/yr

Designing performant algorithms and architectures related to storage or recovery, in single-node or distributed environments. * Researching new architectures * Tech stack: C++, clang, LLVM, gdb, perf ...

... performant, and resilient. You are a master of AWS connectivity and storage services, with a deep ... Proven ability to implement robust backup, recovery, and replication strategies in a high-stakes ...

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Performant Recovery information

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How much do performant recovery jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for performant recovery in the United States is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $48.08 per hour, depending on experience, location, and employer.

What is Performant Recovery?

Performant Recovery is a company that specializes in recovery and collection services, primarily focused on recovering debts for government and private sector clients. They are known for their work with federal agencies such as the Department of Education and the Internal Revenue Service, helping to recover defaulted student loans and unpaid taxes. Performant Recovery uses data analytics and customer engagement strategies to maximize recoveries while maintaining compliance with relevant laws and regulations.

What are common challenges faced by professionals working at Performant Recovery, and how can new hires prepare for them?

Professionals at Performant Recovery often encounter challenges such as managing high call volumes, adhering to strict regulatory guidelines, and handling sensitive financial information. New hires should be prepared to quickly learn compliance protocols and develop effective communication skills to work with clients who may be experiencing financial difficulties. Additionally, adapting to performance-based metrics and collaborating with team members to resolve complex cases are key aspects of the role. Building resilience and remaining empathetic can help new employees navigate these common challenges successfully.

What are the key skills and qualifications needed to thrive as a Recovery Specialist at Performant Recovery, and why are they important?

To thrive as a Recovery Specialist at Performant Recovery, you need strong analytical skills, attention to detail, and a background in finance, accounting, or collections, often supported by relevant experience or education. Familiarity with debt collection software, CRM systems, and compliance regulations such as FDCPA is typically required. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and resolve outstanding debts efficiently. These qualifications ensure accurate recovery processes, compliance with legal standards, and successful outcomes for both clients and the organization.

What is the difference between Performant Recovery vs Debt Collector?

AspectPerformant RecoveryDebt Collector
CredentialsMay require collection licenses, compliance trainingOften requires collection licenses, training
Work EnvironmentCorporate office, call centers, remote optionsCall centers, field visits, remote work
Industry UsageDebt recovery, financial servicesDebt collection, financial industry
Job FocusManaging accounts, compliance, negotiationsContacting debtors, negotiations, account follow-up

Performant Recovery and Debt Collector roles both involve debt recovery, but Performant Recovery typically emphasizes compliance, account management, and negotiation within a corporate setting, while Debt Collectors often focus on direct debtor contact and fieldwork. Understanding these differences helps job seekers identify the right role based on credentials, work environment, and job responsibilities.

Are Performant Recovery careers high paying?

Performant Recovery careers, such as roles in debt recovery or collections, typically offer salaries that are average for the industry, with pay often supplemented by commissions or bonuses. Compensation can vary based on experience, location, and performance metrics, but these roles are generally not considered high-paying compared to other specialized or technical jobs.

Do Performant Recovery careers offer remote work?

Performant Recovery offers some remote work opportunities for certain roles, often involving customer service, collections, or administrative tasks. Availability of remote positions depends on the specific job and department, and candidates may need to have relevant skills and equipment to work remotely.
More about Performant Recovery jobs

What states have the most Performant Recovery jobs?

States with the most job openings for Performant Recovery jobs include:

What job categories do people searching Performant Recovery jobs look for?

The top searched job categories for Performant Recovery jobs are:

Infographic showing various Performant Recovery job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 22% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $86,378 per year, or $41.5 per hour.

Site Reliability Engineer - Disaster Recovery & Business Continuity

Charles River Associates

Boston, MA • On-site

$62 - $82.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

About Charles River Associates
For over 50 years, Charles River Associates has been a premier consulting firm that offers employees a place to learn from a diverse group of consultants, industry experts, and academics. At CRA you will be exposed to leading minds who use economic, financial, and business analysis to solve complex world problems for an impressive roster of clients, including major law firms, Fortune 100 companies, and government agencies. Through a collegial environment, formal and informal training opportunities, and a broad array of professional development resources, your experience at CRA will open doors for you throughout your career.
The Information Technology (ITS) department at Charles River Associates is currently a team of more than 40 professionals dedicated to enhancing, maintaining, and developing the firm's technology infrastructure and security. The team is comprised of four functions:
  • Service Delivery & Telecom
  • Enterprise Application Solutions
  • Infrastructure, Networking and Cloud Solutions
  • Information Security

Information Technology staff are based in the Boston, Chicago, London, Munich, New York, Oakland, San Francisco, College Station and Washington, DC offices.
Mainly a Microsoft house, CRA is looking to maximize the performance of our on-premise systems and hybrid infrastructure, meaning experience with cloud technologies is essential for this role.
Position Overview
The Site Reliability Engineer (SRE) helps ensure CRA's critical business services are reliable, scalable, and performant across on-premises and cloud environments. This role blends software engineering and operations practices to reduce manual toil through automation, improve service observability, and strengthen incident response. The SRE partners closely with infrastructure, security, application, and service delivery teams to define measurable reliability targets (SLIs/SLOs), implement resilient architectures, and drive continuous improvement through blameless post-incident learning.
Key Responsibilities
  • Hands-on System Engineering experience with core enterprise infrastructure platforms and services, including Windows Server, VMware vSphere, VMware Site Recovery Manager (SRM), SAN technologies, and the Rubrik ecosystem, with the ability to understand dependencies, recovery workflows, and failure modes across on-premises and cloud environments
  • Service Ownership & Reliability Targets: Partner with service owners to define and maintain service level indicators (SLIs) and service level objectives (SLOs) for availability, latency, and performance; track error budgets and reliability risk.
  • Observability: Implement and continuously improve monitoring, logging, alerting, and dashboards to provide actionable, symptom-based signals and reduce mean time to detect/respond (MTTD/MTTR).
  • Blameless Postmortems & Continuous Improvement: Facilitate post-incident reviews, identify root causes and contributing factors, and drive remediation items to completion; standardize learnings into runbooks and operational practices.
  • DR Testing Program Build-Out: Design and launch a scalable DR testing program (scope, test types, cadence, success criteria, and evidence capture) in partnership with application, infrastructure, and security teams; maintain runbooks and lead regular tabletop and technical recovery exercises to validate RTO/RPO assumptions and improve recoverability.
  • DR Readiness: Contribute to reliability architecture and disaster recovery readiness for key services, including dependency mapping, recovery testing inputs, and validation of recovery procedures.
  • Cross-Functional Collaboration: Work day-to-day with infrastructure, network, cloud, security, and application teams to improve operational excellence, reliability culture, and shared ownership of production outcomes.

Relevant Skills & Experience
  • Experience operating and improving reliability of production services (on-prem and/or cloud), including incident response, operational readiness, and service ownership
  • Working knowledge of SRE concepts and practices such as SLIs/SLOs, error budgets, monitoring/alerting strategy, and blameless postmortems
  • Experience with observability tooling and practices (logs, metrics, tracing, dashboards) and using data to drive reliability and performance improvements
  • Experience with disaster recovery orchestration and recovery testing using VMware Site Recovery Manager (SRM) and Azure Site Recovery (ASR) (or similar public cloud DR services)
  • Proven experience building and operating a DR testing program, including dependency mapping, test planning, coordination across stakeholders, execution of tabletop and technical failover tests, documentation of results, and tracking remediation actions to closure
  • Strong cross-functional communication and teamwork skills; comfortable partnering with engineering, security, and operations teams to drive shared outcomes
  • Ability to document and standardize operational procedures (runbooks), participate in on-call rotations, and manage multiple priorities in a fast-moving environment

Career Growth and Benefits
  • CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
  • We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.

Work Location Flexibility
CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team.
Our Commitment to Equal Employment Opportunity
Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.
Salary and other compensation
A good-faith estimate of the annual base salary range for this position is $130,000 - $150,000. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation.
CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.