Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Practice Group Manager
Moore, OK · On-site
$60K - $79K/yr
Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.
Practice Group Manager
Moore, OK · On-site
$60K - $79K/yr
Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.
Pharmacy Operations Manager
Bethany, OK · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Bethany, OK · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Edmond, OK · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Pharmacy Operations Manager
Edmond, OK · On-site
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages ...
Practice Group Manager
Moore, OK · On-site
$60K - $79K/yr
Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.
Practice Group Manager
Moore, OK · On-site
$60K - $79K/yr
Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.
Sr. Operations Manager
Yukon, OK · Remote
This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...
Sr. Operations Manager
Yukon, OK · Remote
This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...
Sr. Operations Manager
Yukon, OK · On-site
This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...
Sr. Operations Manager
Yukon, OK · On-site
This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...
Sr. Operations Manager
Yukon, OK · Remote
This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...
Sr. Operations Manager
Yukon, OK · Remote
This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...
Establish departmental goals, KPIs, and performance standards aligned with company objectives ... Manage quality assurance programs, employee coaching, performance evaluations, and leadership ...
Establish departmental goals, KPIs, and performance standards aligned with company objectives ... Manage quality assurance programs, employee coaching, performance evaluations, and leadership ...
Establish departmental goals, KPIs, and performance standards aligned with company objectives ... Manage quality assurance programs, employee coaching, performance evaluations, and leadership ...
Establish departmental goals, KPIs, and performance standards aligned with company objectives ... Manage quality assurance programs, employee coaching, performance evaluations, and leadership ...
Establish departmental goals, KPIs, and performance standards aligned with company objectives ... Manage quality assurance programs, employee coaching, performance evaluations, and leadership ...
Establish departmental goals, KPIs, and performance standards aligned with company objectives ... Manage quality assurance programs, employee coaching, performance evaluations, and leadership ...
This position plays a critical leadership role--driving team performance, managing inventory and deal flow, and collaborating across departments to support dealership profitability and efficiency.
Quick apply
This position plays a critical leadership role--driving team performance, managing inventory and deal flow, and collaborating across departments to support dealership profitability and efficiency.
Production Manager
Oklahoma City, OK · On-site
$135K/yr
Lead and hold production supervisors accountable for performance in their areas * Review key ... You'll manage multiple departments, guiding supervisors and employees to achieve operational ...
Quick apply
Production Manager
Oklahoma City, OK · On-site
$135K/yr
Lead and hold production supervisors accountable for performance in their areas * Review key ... You'll manage multiple departments, guiding supervisors and employees to achieve operational ...
Sports Performance Intern - Fall 2026
$13.50 - $18/hr
As a Performance Specialist, you will gain knowledge and experience working in a highly skilled ... Our employer solutions includefitness center management, on-site coaching and classes, and the Exos ...
Sports Performance Intern - Fall 2026
$13.50 - $18/hr
As a Performance Specialist, you will gain knowledge and experience working in a highly skilled ... Our employer solutions includefitness center management, on-site coaching and classes, and the Exos ...
Sports Performance Intern - Fall 2026
Edmond, OK · On-site
$13.50 - $18/hr
As a Performance Specialist, you will gain knowledge and experience working in a highly skilled ... Our employer solutions include fitness center management, on-site coaching and classes, and the ...
Sports Performance Intern - Fall 2026
Edmond, OK · On-site
$13.50 - $18/hr
As a Performance Specialist, you will gain knowledge and experience working in a highly skilled ... Our employer solutions include fitness center management, on-site coaching and classes, and the ...
General Manager
Oklahoma City, OK · On-site
$70K - $78K/yr
Conduct annual Performance Reviews with management team in accordance to the Company's Performance Management Policy/Process. * Follow and understand company procedures at all times including crisis ...
Quick apply
General Manager
Oklahoma City, OK · On-site
$70K - $78K/yr
Conduct annual Performance Reviews with management team in accordance to the Company's Performance Management Policy/Process. * Follow and understand company procedures at all times including crisis ...
Program Manager, E6-B
Oklahoma City, OK · On-site
This role has overall responsibility for contractual, management, and operational performance across supply support, repair of repairables, inventory management, support equipment support, reporting ...
Program Manager, E6-B
Oklahoma City, OK · On-site
This role has overall responsibility for contractual, management, and operational performance across supply support, repair of repairables, inventory management, support equipment support, reporting ...
Factory Manager
Edmond, OK · On-site
$168K - $235K/yr
Experience with Total Performance Management (TPM) or Lean Management Principles is preferred. * Technical bachelor's degree is preferred. * Management experience in a union environment strongly ...
Factory Manager
Edmond, OK · On-site
$168K - $235K/yr
Experience with Total Performance Management (TPM) or Lean Management Principles is preferred. * Technical bachelor's degree is preferred. * Management experience in a union environment strongly ...
Performance Manager information
See Guthrie, OK salary details
$30.4K - $38.3K
3% of jobs
$38.3K - $46.2K
16% of jobs
$49.4K is the 25th percentile. Wages below this are outliers.
$46.2K - $54K
15% of jobs
$54K - $61.9K
7% of jobs
$61.9K - $69.7K
7% of jobs
The median wage is $72.7K / yr.
$69.7K - $77.6K
4% of jobs
$77.6K - $85.4K
6% of jobs
$85.4K - $93.3K
16% of jobs
$93.6K is the 75th percentile. Wages above this are outliers.
$93.3K - $101.1K
6% of jobs
$101.1K - $109K
13% of jobs
$109K - $116.8K
6% of jobs
$30.4K
$75.8K
$116.8K
How much do performance manager jobs pay per year?
How does a performance manager typically collaborate with other departments to drive organizational success?
What is the difference between Performance Manager vs Performance Analyst?
| Aspect | Performance Manager | Performance Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, HR, or related field; often certifications in performance management | Bachelor's degree in Business, Data Analysis, or related; certifications in data analysis or performance metrics |
| Work Environment | Oversees teams, collaborates with management, develops performance strategies | Analyzes data, prepares reports, supports performance improvement initiatives |
| Employer & Industry Usage | Common in HR, corporate, and organizational settings | Used in similar environments, often within HR, operations, or consulting firms |
The Performance Manager focuses on developing and implementing performance strategies across teams, while the Performance Analyst primarily analyzes data to support performance improvements. Both roles require similar educational backgrounds and are integral to organizational success, but they differ in scope and daily responsibilities.
What are the key skills and qualifications needed to thrive as a performance manager, and why are they important?
What is a performance manager?
A performance manager seeks to create a system in which employees can perform at their best by creating clear goals and expectations. Rather than a traditional corporate system of employee appraisal and evaluation, performance managers try to communicate end goals and align each employee’s work with these aims. In this role, you may seek the development of benchmarks so that the company’s departments or groups can measure their progress concretely. This is an ongoing effort. Benchmarks and goals must change, so you must continually find new ways to measure progress and to inspire effort.
Walgreens rating
5.5
Based on 2,192 frontline employees who took The Breakroom Quiz
95th of 112 rated pharmacies
Job description
- Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
- Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
- Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
- Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
- Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
- At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
- Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
- Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
- Accountable for completion of non-clinical patient calls.
- Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
- Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
- Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
- Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
- Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
- Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
- Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
- Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
- Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
- Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
- Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
- Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
- Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
- Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
- Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
External Basic Qualifications
- High School Diploma, GED, or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- Has one year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
- Previous people management/ leadership experience.
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US