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Performance Manager Jobs in Freehold, NJ (NOW HIRING)

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

The Metropolitan Opera

Performance Manager

New York, NY · On-site

$60K - $70K/yr

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high ...

Exos

Performance Manager

New York, NY · On-site

$24.04 - $45/hr

Manage the program budget, monitor expenses, and generate detailed reports on program performance and outcomes. * Build and maintain proactive relationships with client liaisons, ensuring client ...

Exos

Performance Manager

New York, NY · On-site

$24.04 - $45/hr

Manage the program budget, monitor expenses, and generate detailed reports on program performance and outcomes. * Build and maintain proactive relationships with client liaisons, ensuring client ...

Ra

Enterprise Performance Manager

New York, NY

Finance & Enterprise Performance Consultant Job Location: New York City, Philadelphia, Boston, and ... You will be managing transitions of multiple processes from sending organization to target ...

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Performance Manager information

See Freehold, NJ salary details

$40.1K

$99.7K

$153.7K

How much do performance manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for performance manager in Freehold, NJ is $99,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $126,200.00 per year, depending on experience, location, and employer.

What is a performance manager?

A performance manager seeks to create a system in which employees can perform at their best by creating clear goals and expectations. Rather than a traditional corporate system of employee appraisal and evaluation, performance managers try to communicate end goals and align each employee’s work with these aims. In this role, you may seek the development of benchmarks so that the company’s departments or groups can measure their progress concretely. This is an ongoing effort. Benchmarks and goals must change, so you must continually find new ways to measure progress and to inspire effort.

How does a performance manager typically collaborate with other departments to drive organizational success?

Performance Managers work closely with leaders and teams across departments—such as HR, operations, and finance—to align performance metrics with organizational goals. They often facilitate regular meetings to review progress, provide feedback, and identify areas for improvement. This role requires strong communication skills and the ability to translate data insights into actionable strategies that support both team development and business objectives. Effective collaboration ensures that performance initiatives are integrated and sustained throughout the organization.

What are the key skills and qualifications needed to thrive as a performance manager, and why are they important?

To thrive as a Performance Manager, you need a strong background in analytics, goal-setting frameworks, and organizational development, often supported by a degree in business or human resources. Familiarity with performance management systems, HR analytics tools, and project management software is typically required. Excellent communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualities are crucial for driving employee productivity, aligning team objectives with organizational goals, and fostering a culture of continuous improvement.

What is the difference between Performance Manager vs Performance Analyst?

AspectPerformance ManagerPerformance Analyst
Required CredentialsBachelor's degree in Business, HR, or related field; often certifications in performance managementBachelor's degree in Business, Data Analysis, or related; certifications in data analysis or performance metrics
Work EnvironmentOversees teams, collaborates with management, develops performance strategiesAnalyzes data, prepares reports, supports performance improvement initiatives
Employer & Industry UsageCommon in HR, corporate, and organizational settingsUsed in similar environments, often within HR, operations, or consulting firms

The Performance Manager focuses on developing and implementing performance strategies across teams, while the Performance Analyst primarily analyzes data to support performance improvements. Both roles require similar educational backgrounds and are integral to organizational success, but they differ in scope and daily responsibilities.

More about Performance Manager jobs

What cities near Freehold, NJ are hiring for Performance Manager jobs?

Cities near Freehold, NJ with the most Performance Manager job openings:

Performance Manager jobs near you
Infographic showing various Performance Manager job openings in Freehold, NJ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $99,680 per year, or $47.9 per hour.

Performance Manager

The Metropolitan Opera

New York, NY • On-site

$60K - $70K/yr

Full-time

Re-posted 2 days ago

Job description

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises full-time, part-time, union, and non-union front-of-house staff and partners with House Management to maintain consistently high service standards across every event as well as coach and motivate team members to deliver excellent guest service.
Primary Responsibilities
  • Resolves guest, staff, and operational issues in an equitable, professional, and courteous manner as well as helps design and implement effective training programs for front-of-house guest service team members, including customer service, accessibility, emergency preparedness, and workplace safety.
  • Support the Met's commitment to guest care by reinforcing high service standards, providing timely coaching, and focusing staff on key service priorities for each performance.
  • Foster a positive, professional, inclusive, and service-oriented work environment for all guest service team members.
  • Ensure that all public spaces are clean, free of obstructions and ready for guests with the high standards of the Metropolitan Opera house.
  • Lead pre-show front-of-house briefings to ensure staff are informed about performance details, audience needs, accessibility considerations, special events, and operational updates.
  • Troubleshoot and document event-day incidents, including guest concerns, client needs, staff matters, safety issues, and operational challenges.
  • Address staff issues in real time when appropriate, escalate matters to management as needed, and follow up in a timely and effective manner.
  • Prepare nightly post-event Performance Reports and document incidents accurately, thoroughly, and on schedule.
  • Review and submit weekly front-of-house staff payrolls.
  • Maintain current knowledge of emergency evacuation procedures, accessibility practices, guest care standards, and event operations as they relate to patrons and staff.
  • Coordinate with NYPD, FDNY, Lincoln Center, and other partners during performance periods, as necessary.

Skills and Qualifications
  • Three to five years of experience in a cultural, entertainment, hospitality, or sports venue, with demonstrated success managing public-facing teams and varying audiences.
  • Demonstrated understanding of venue operations, guest safety practices, emergency procedures, and public-facing service standards.
  • Knowledge of ADA requirements and accessibility best practices as they relate to guest services preferred.
  • Comfort using mobile devices, digital ticketing tools, and guest service technology; ability to assist patrons with e-tickets and related digital access needs.
  • Experience managing union staff or familiarity with collective bargaining agreements preferred.
  • Excellent problem-solving, communication, and decision-making skills, with the ability to follow established reporting lines and escalate issues appropriately.
  • Familiarity or experience using digital scheduling platforms to manage the hospitality teams schedules
  • Ability to remain calm, professional, and effective under pressure.
  • F-03 and F-04 certifications required.
  • Preferred experience with Tessitura or a comparable ticketing/customer relationship management system, along with proficiency in the Microsoft Office suite.

Physical Demands
  • Must be able to stand for the majority of the shift.

  • Ability to work a flexible schedule, including nights, weekends, holidays, and split days off, in a high-volume world class live performance environment.

$60,000 - $70,000 a year
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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