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$13

$22

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How much do per diem 988 crisis counselor jobs pay per hour?

As of May 27, 2026, the average hourly pay for per diem 988 crisis counselor in Orlando, FL is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Per Diem 988 Crisis Counselor, and why are they important?

To thrive as a Per Diem 988 Crisis Counselor, you need a solid understanding of crisis intervention, mental health assessment, and suicide prevention, often supported by a relevant degree and experience in counseling or social work. Familiarity with crisis call center software, risk assessment tools, and documentation systems is typically required. Strong active listening, emotional resilience, and clear communication skills help counselors support individuals in distress and collaborate with care teams. These competencies are crucial for providing immediate, effective assistance and ensuring the safety and well-being of callers in crisis.

What are the most common challenges faced by Per Diem 988 Crisis Counselors, and how can they be managed?

Per Diem 988 Crisis Counselors often encounter high-stress situations, such as handling callers in acute emotional distress or managing multiple crises simultaneously. Balancing unpredictable work hours and adapting quickly to shifting call volumes are also common challenges. To manage these, counselors typically rely on strong self-care routines, regular supervision or debriefing sessions with team leads, and ongoing training in crisis intervention techniques. Building resilience and maintaining open communication within the team are essential strategies for thriving in this demanding but rewarding role.

What is a Per Diem 988 Crisis Counselor?

A Per Diem 988 Crisis Counselor is a mental health professional who provides support, intervention, and resources to individuals experiencing emotional distress or a mental health crisis. They work on an as-needed basis ('per diem'), often for the 988 Suicide & Crisis Lifeline, helping callers or texters in real time. Their responsibilities include assessing the severity of a situation, providing emotional support, offering safety planning, and connecting individuals to local resources when necessary. This role requires strong communication skills, empathy, and the ability to remain calm under pressure.
What are the most commonly searched types of 988 Crisis Counselor jobs in Orlando, FL? The most popular types of 988 Crisis Counselor jobs in Orlando, FL are:
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Per Diem 988 Crisis Counselor jobs near you
Onsite EAP Counselor (Per Diem) - Titusville, FL

Onsite EAP Counselor (Per Diem) - Titusville, FL

UnitedHealth Group

Titusville, FL • On-site

Per diem

Posted 12 days ago

UnitedHealthcare rating

7.8

Company rating: 7.8 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

100th of 861 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.
This is a per diem position for a total of 16 hours per week (hours are guaranteed). Position is non-exempt status and paid on an hourly basis.
Primary Responsibilities:
  • Conduct solution focused consultations; helping clients define goals, plan action and gain insight
  • Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
  • Assist with referrals for members needing ongoing/additional counseling services
  • Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
  • Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
  • Provide crisis intervention and management support in response to Critical Incidents
  • Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
  • Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
  • Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
  • Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
  • Other projects as assigned by manager

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Masters/Doctoral degree in a recognized behavioral health discipline
  • Current, unrestricted license at the independent practice level
  • 3+ years of experience in a behavioral health setting
  • Ability to work onsite as needed

Preferred Qualifications:
  • CEAP
  • Training in EAP, workplace and organizational dynamics
  • EAP experience
  • Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
  • Proficiency with all MS Office applications
  • Proven solid written and verbal communication skills
  • Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
  • Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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