Mobile Crisis Counselor Jobs in Orlando, FL (NOW HIRING)

ABOUT US:
At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients.

We're more than just a workplace.  We’re a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful.

We’re proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide.

WHY WORK WITH US?:
We offer more than just a job.  We offer growth, balance, and the opportunity to make a difference.

Our benefits include:

• Paid Time Off & Holiday Pay
• Medical, Dental, and Vision Insurance
• Basic Life and AD&D Insurance
• Short-Term Disability
• Flexible Spending Accounts
• 401(k) Retirement Plan
• FMLA Leave
• Ongoing Training & Development
• Flexible Work Options (Full-time, Part-time, Contract)
• Career Advancement Opportunities

With over 45 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose.

ABOUT THE ROLE

SUMMARY:

Perform Crisis Screening/Assessment interviews with individuals involved in the PPBH Mobile Crisis Program to determine risk to self/others and initial need/recommendation for services.

SUPERVISORY RESPONSIBILITIES:

N/A

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.

• Perform Screening/Assessment interviews with individuals served through the PPBH Mobile Crisis Program. Particular emphasis on level of care and type of services needed to address the current crisis.
• Facilitate referrals to appropriate agency services including referrals to Engagement and Support Specialists based on the screening/assessment results.
• Collaborate with individuals being assessed in the development of safety plan.
• Explain to individuals seeking services their rights as persons served by PPBH and agency policies, and obtain signatures on required forms.
• Demonstrate competency in evaluating and documenting the person’s risk to self and others and self-neglect due to mental health or substance misuse.
• Demonstrate familiarity with community resources and provide referrals to these resources when appropriate.
• Complete all required screening/assessment paperwork in a timely manner according to department policies and procedures. This includes mandated data tracking elements.
• Demonstrate a thorough knowledge of DSM-5 nomenclature, as well as the Baker Act and Marchman Act.
• Report to supervisor any acute or systemic problems.
• Perform other duties as required by Supervisor.
• Able to drive to locations within the Program service area.

CORE COMPETENCIES:

• Possess the ability to document the services provided to individuals and maintain medical records in accordance with established governing standards in a timely, legible, accurate and complete manner.
• Ability to provide crisis intervention/stabilization and management of aggressive behavior to individuals in a safe, culturally sensitive and trauma informed manner.
• Ability to recognize, evaluates, gather collateral information and develop interventions to address risk factors related to potential for violence and dangerousness to self or others.
• Ability to perform Co-Occurring Clinical Assessments and interpret data to formulate a DSM 5 diagnosis as appropriate.
• Maturity and sensitivity to the special needs of individuals in crisis while possessing the knowledge of behavioral health.
• Ability to communicate needs of individuals being served to behavioral healthcare staff, law enforcement and other social service agencies.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Master’s Degree in Mental Health field.

• Maturity and sensitivity to the special needs of persons with mental health and substance related concerns.
• Ability to assess needs of persons in crisis.

• Good organizational, interpersonal and communication skills.
• Ability to work independently with minimal direction supervision.
• COMPUTER SKILLS:
• Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software.
• LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals

REQUIREMENTS:

• A valid Class E Drivers’ License for positions that require driving personal or Agency vehicle on Agency business.
• Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required)
• PPBH is a 24/7 Agency.  All employees must be available as needed when required.

PHYSICAL DEMANDS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.  The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or crawl; and talk or hear. Will also be required to physically confront mental health patients in de-escalating situations that could potentially become physically aggressive.  Must be able to lift over 50 lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

If this sounds like you, we invite you to apply.  We can’t wait to meet you!

We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all employees and applicants.  We also participate with the Florida Care Provider Background Screening Clearinghouse for all employment backgrounds.  Please refer to this link for more information: https://info.flclearinghouse.com