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Online Crisis Counselor Jobs in Orlando, FL (NOW HIRING)

Job Overview - Crisis Hotline Counselor (Bilingual) Compensation: $22.50/hour Location: Miami, FL Schedule: Sunday to Thursday, 12 PM - 9 PM or 2 PM - 11 PM (Hybrid Evening Shift) TAG MedStaffing is ...

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Substance Abuse Counselor

Orlando, FL ยท On-site

$27.64/hr

Substance Use Counselor Location: Maxwell Gardens (Orlando, Florida) Pay: Masters starting rate ... The clinician provides crisis intervention, case management, and care coordination with housing ...

Substance Abuse Counselor

Orlando, FL ยท On-site

$27.64/hr

Description Substance Use Counselor Location: Maxwell Gardens (Orlando, Florida) Pay: Masters ... The clinician provides crisis intervention, case management, and care coordination with housing ...

Substance Abuse Counselor

Orlando, FL ยท On-site

$27.64/hr

Description Substance Use Counselor Location: Maxwell Gardens (Orlando, Florida) Pay: Masters ... The clinician provides crisis intervention, case management, and care coordination with housing ...

Substance Abuse Counselor

Orlando, FL ยท On-site

$27.64/hr

The clinician provides crisis intervention, case management, and care coordination with housing ... Master's Degree in Social Work, Counseling or a human services related field from an accredited ...

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Online Crisis Counselor information

See Orlando, FL salary details

$13

$22

$30

How much do online crisis counselor jobs pay per hour?

As of May 27, 2026, the average hourly pay for online crisis counselor in Orlando, FL is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $25.34 per hour, depending on experience, location, and employer.

What is an Online Crisis Counselor job?

An Online Crisis Counselor provides emotional support, crisis intervention, and resources to individuals experiencing distress, often through digital platforms such as chat, email, or video calls. They assess situations, offer coping strategies, and if necessary, refer individuals to further professional help. These counselors work with people facing issues like mental health crises, relationship problems, or emotional distress. Their goal is to create a safe, supportive space for individuals to express their feelings and receive immediate guidance.

What are the key skills and qualifications needed to thrive in the Online Crisis Counselor position, and why are they important?

To thrive as an Online Crisis Counselor, you need a background in psychology or counseling, knowledge of crisis intervention techniques, and typically a relevant degree or certification. Familiarity with secure online communication platforms, crisis management software, and confidentiality protocols is essential. Exceptional listening skills, empathy, resilience, and the ability to remain calm under pressure distinguish outstanding counselors in this field. These competencies are crucial for providing effective, timely support to individuals in distress and ensuring their safety in a virtual environment.

What does a typical workday look like for an Online Crisis Counselor?

As an Online Crisis Counselor, your day often involves monitoring chat, email, or phone hotlines, actively engaging with clients experiencing emotional distress or crisis situations. You may collaborate with team members during debriefings or to develop safety plans, and document each interaction carefully in line with organizational policies. Flexibility is key, as shifts may include evenings, weekends, or holidays to ensure 24/7 support coverage. Over time, you can deepen your expertise in specific populations, take on supervisory roles, or move into program coordination within mental health organizations.
What are the most commonly searched types of Crisis Counselor jobs in Orlando, FL? The most popular types of Crisis Counselor jobs in Orlando, FL are:
What cities near Orlando, FL are hiring for Online Crisis Counselor jobs? Cities near Orlando, FL with the most Online Crisis Counselor job openings:
Crisis Hotline Counselor (Bilingual)

Crisis Hotline Counselor (Bilingual)

AppCast

Orlando, FL โ€ข Hybrid

$22.50/hr

Full-time

Posted 23 hours ago


Job description

Job Overview โ€“ Crisis Hotline Counselor (Bilingual) Compensation: $22.50/hour Location: Miami, FL Schedule: Sunday to Thursday, 12 PM โ€“ 9 PM or 2 PM โ€“ 11 PM (Hybrid Evening Shift) TAG MedStaffing is urgently hiring a Crisis Hotline Counselor (Bilingual) in Miami, FL for our client, supporting behavioral health crisis response for individuals experiencing emotional distress or mental health crises. In this hybrid role, you will provide crisis counseling, suicide intervention, and resource referrals while documenting calls in case management systems. Bilingual in Spanish or Creole is required.

Responsibilities as the Crisis Hotline Counselor (Bilingual): Crisis Counseling & Intervention: Provide crisis counseling and suicide intervention through hotline services for individuals experiencing emotional distress or behavioral health crises. Resource Referral & Support: Connect callers with appropriate behavioral health services, social resources, and community support organizations. Crisis Protocol Adherence: Follow established crisis response protocols and escalation procedures to support high-risk or emergency situations.

Call Documentation & Data Entry: Accurately document call details and case notes in case management systems while ensuring timely recordkeeping. Confidentiality & Compliance: Maintain strict adherence to confidentiality, privacy standards, and HIPAA regulations while handling sensitive information. Qualifications for the Crisis Hotline Counselor (Bilingual): Language Requirement: Bilingual in Spanish or Creole is required.

Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related behavioral health field is required. Experience: 1โ€“2+ years of experience in crisis counseling, behavioral health services, hotline support, or social services required. Industry Knowledge: Familiarity with crisis intervention techniques, suicide prevention practices, and behavioral health referral processes is preferred.

Technical Skills: Proficiency using computers and software applications including call management systems, databases, and Microsoft Office tools is required. Skills & Attributes: Demonstrates strong active listening, crisis de-escalation, emotional resilience, and the ability to communicate calmly and effectively during high-stress situations. Application Notice: Qualified candidates will be contacted within 2 business days of application.

If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion. ID #48343