People Operations Generalist Jobs in Tennessee (NOW HIRING)

Perks of Joining Legacybox:

• Healthcare coverage (medical, dental, and vision)
• Retirement plan with employer match
• Paid maternity and paternity leave
• Professional development and advancement opportunities
• Employee appreciation events, recognition programs, and team initiatives
• Unlimited free coffee and a collaborative, supportive culture

Legacybox is looking for an Sr. HR Generalist to support the daily operations of our People team through recruiting, payroll/ benefits administration, onboarding, compliance, and employee support.

This is a highly detail-oriented role that helps us to attract and engage the right talent and ensures our employees are paid accurately, onboarded successfully, and supported throughout their experience at Legacybox.

Schedule: Monday - Friday
Hours: Typically 8:00 am - 5:00 pm (+/- 1 hour based on business needs)
Work Environment: In-person, Chattanooga facility

• Recruit and interview front-line team members for Digifactory roles
• Support hiring and onboarding
• Point of contact for daily employee support and questions
• Assist payroll administrator with bi-weekly payroll
• Review time off requests and time clock entries, missed punches
• Maintain compliance with federal, state, and local employment laws and wage regulations
• Support recruiting, interviewing, hiring, and onboarding processes
• Coordinate background checks, employment verification, and onboarding documentation as needed
• Address employee relations matters, investigations, disciplinary meetings, and terminations as needed
• Maintain HRIS records and employee documentation with a high level of confidentiality
• Support benefits administration, insurance reconciliation, and employee communications regarding benefits
• Assist with training initiatives, performance evaluation processes, and employee development programs
• Help maintain policies, procedures, and employee handbook updates
• Compile reports and documentation related to OSHA, workers’ compensation, unemployment claims, and compliance requirements
• Partner with managers to support staffing needs, retention efforts, and organizational initiatives
• Be available for employee-relations traffic and general team member support
• Promote on-site team engagement events
• Coordinate benefits and employee programs, assist with open enrollment

• Source and recruit candidates for open positions
• Facilitate candidate interviews and usher hires through the onboarding process
• Communicate with / coach managers regarding attendance, time punches and performance related matters
• Respond to employee questions related to payroll, benefits, or HR policies
• Maintain employee records and process HR documentation
• Participate in meetings related to staffing, employee support, or compliance initiatives
• Multi-task to support the day-to-day operations of the HR team

• Worked as an HR generalist, worked in recruiting, or administrative operations, have worked in payroll
• Managed confidential information with professionalism and accuracy
• Used HRIS, payroll, or employee management systems (ADP, Rippling, etc.)
• Worked in a fast-paced environment with shifting priorities
• Balanced detailed administrative work with employee-facing communication
• Interpreted or applied policies and procedures consistently

• Collaborating with people in high energy workplaces
• Staying organized and detail-focused
• Helping employees solve problems and navigate processes
• Balancing administrative work with people interaction
• Working closely with leadership and operations teams
• Managing multiple priorities and keeping processes moving
• Being part of a growing and evolving organization

• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong problem-solving and analytical abilities
• Ability to maintain confidentiality and professionalism at all times
• Comfortable navigating employee conversations with empathy and accountability
• Knowledge of employment laws, payroll practices, and HR processes preferred
• Experience with payroll systems and HR software required

• Minimum of 2 years of payroll and/or HR operations experience preferred
• Bachelor’s degree in Human Resources, Business, or related field preferred
• PHR, SHRM-CP, or similar certification is a plus
• Bilingual Spanish, a plus

Legacybox has helped over 1 million families digitally preserve their home movies, photos, and film. We were founded on the conviction to restore and revalue what has been overlooked. We preserve outdated memories on tapes, film, photos, and audio into digital keepsakes that are usable and safe for future generations.

We are driven to find simple, technology and design-focused ways to reconnect people with the things that matter most.

Legacybox is an Equal Opportunity Employer and complies with all federal, state, and local laws prohibiting discrimination in employment.