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Penske It Service Desk Jobs in Riverside, CA (NOW HIRING)

DIALITY INC

IT Service Desk Technician

Irvine, CA · On-site

$30 - $35/hr

The IT Service Desk Technician provides first-level technical support to end users, ensuring reliable access to systems, applications, and devices in a regulated medical device environment. This role ...

Diality

IT Service Desk Technician

Irvine, CA · On-site

The IT Service Desk Technician provides first-level technical support to end users, ensuring reliable access to systems, applications, and devices in a regulated medical device environment. This role ...

San Manuel Casino

IT Service Desk Analyst

Highland, CA · On-site

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA · On-site

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA · On-site

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

MasTec Inc

IT Specialist

Corona, CA · On-site

Support hours for the service desk are between 8:00 AM and 9:00 PM. Provides support and a central point of contact for standard software and hardware defined in the current Information Technology ...

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Penske It Service Desk information

See Riverside, CA salary details

$11

$24

$38

How much do penske it service desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for penske it service desk in Riverside, CA is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Penske IT Service Desk Analyst, and why are they important?

To thrive as a Penske IT Service Desk Analyst, you need a solid understanding of computer systems, troubleshooting, and technical support, typically supported by an associate degree in IT or related field. Familiarity with ticketing systems like ServiceNow, knowledge of Microsoft Office Suite, and relevant certifications such as CompTIA A+ are commonly required. Strong problem-solving abilities, patience, and effective communication skills make someone stand out in this customer-facing role. These skills and qualities ensure quick and accurate resolution of technical issues, leading to minimal downtime and high user satisfaction.

What are some common challenges faced by IT Service Desk professionals at Penske, and how are they typically addressed?

IT Service Desk professionals at Penske often encounter challenges such as managing high ticket volumes during peak business hours, troubleshooting a wide variety of technical issues, and supporting users with varying levels of technical expertise. To address these challenges, Penske provides comprehensive training, utilizes robust ticketing systems to prioritize and track issues, and encourages collaboration among team members. Additionally, there are clear escalation procedures and ongoing opportunities for skill development, helping staff to efficiently resolve issues and grow professionally.

What are Penske IT Service Desk jobs?

Penske IT Service Desk jobs involve providing technical support and assistance to employees and clients within Penske, a global transportation services company. Staff in these roles help resolve technology-related issues, such as problems with hardware, software, network connectivity, and user accounts. They serve as the first point of contact for IT inquiries, troubleshoot problems, and escalate complex issues when necessary. Effective communication and problem-solving skills are essential for success in these positions.

What is the difference between Penske It Service Desk vs Penske IT Support Specialist?

AspectPenske It Service DeskPenske IT Support Specialist
CertificationsCompTIA A+, ITILCompTIA A+, Network+
Work EnvironmentHelp desk, remote support, on-siteOn-site, troubleshooting, hardware/software support
Employer & IndustryPenske, transportation & logisticsPenske, transportation & logistics

The Penske It Service Desk primarily handles remote and on-site user support, focusing on troubleshooting and resolving IT issues. The Penske IT Support Specialist often performs more hands-on hardware and software repairs on-site. Both roles require similar certifications and work within the same industry, but the Service Desk emphasizes remote support, while the Support Specialist involves more direct hardware interaction.

What are popular job titles related to Penske It Service Desk jobs in Riverside, CA? For Penske It Service Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Penske It Service Desk jobs in Riverside, CA look for? The top searched job categories for Penske It Service Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Penske It Service Desk jobs? Cities near Riverside, CA with the most Penske It Service Desk job openings:
Penske It Service Desk jobs near you
IT Service Desk Technician

IT Service Desk Technician

DIALITY INC

Irvine, CA • On-site

$30 - $35/hr

Full-time

Posted 3 days ago

Job description

Company & Job Overview

Diality is a medical device company focused on developing solutions to improve lives impacted by kidney disease. Diality offers the Moda-flx Hemodialysis System, a user-friendly, mobile, and connected hemodialysis system designed to maximize clinical flexibility and ease-of-use for both clinical and non-clinical users. The Moda-flx Hemodialysis system combines flow rate capabilities of conventional in-center dialysis devices with a fully integrated reverse osmosis (RO) water filtration system to provide a broad range of prescriptions and meet the needs of any professional dialysis care setting.


The IT Service Desk Technician provides first-level technical support to end users, ensuring reliable access to systems, applications, and devices in a regulated medical device environment. This role supports daily operations and escalates issues as needed.

Responsibilities

  • Provide Tier 1 support for hardware, software, and user access issues
  • Respond to service desk tickets and document resolutions
  • Support onboarding and offboarding activities
  • Assist with endpoint setup, patching, and MFA enforcement
  • Escalate incidents to MSP or Systems Administrator as required
  • Configure, maintain, and support network-connected devices such as printers, and scanners.
  • Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.


Required Skills & Abilities

  • Strong customer service and communication skills
  • Working knowledge of Windows, macOS, Microsoft 365
  • Basic understanding of cybersecurity and access controls
  • Ability to follow SOPs in a regulated environment
  • Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
  • Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications


Education & Experience

  • 2–4 years of IT support experience
  • Associate or Bachelor’s degree in IT or related field preferred
  • Experience in server implementation and management.
  • Experience with cloud migration strategies and risk management in IT environments.
  • Strong track record with software validation and IT compliance documentation.

Travel

  • 5% travel Domestically or Internationally



Physical Requirements


  • Primarily office-based with up to 5% domestic/international travel.



The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position.