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Pension Officer Jobs (NOW HIRING)

Job Summary The most senior individual contributor level Employee's Pensions Officer responsible for performing specialized tasks in one or more key areas of benefits, communications, finance ...

NY · On-site

Job Summary The most senior individual contributor level Employee's Pensions Officer responsible for performing specialized tasks in one or more key areas of benefits, communications, finance ...

$140K - $150K/yr

Officer of Administration * Bargaining Unit: * Regular/Temporary: Regular * End Date if Temporary ... Position Summary Reporting to the Executive Director, Benefits and Pension Accounting & Reporting ...

Must possess a valid driver's license.4. Must meet all departmental, pension board, and state hiring and retention requirements.EXPERIENCED OFFICER ELIGIBILITY REQUIREMENTS1. Must be a United States ...

EXPERIENCED OFFICER ELIGIBILITY REQUIREMENTS 1. Must be a United States Citizen. 2. Must possess a valid driver's license 3. Must meet all departmental, pension board, and state hiring and retention ...

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Pension Officer information

See salary details

$23.5K

$75.9K

$182.5K

How much do pension officer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for pension officer in the United States is $75,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a pension officer?

Pension Officers are professionals responsible for managing, administering, and overseeing pension schemes and retirement benefits for employees. They ensure that pension plans comply with relevant laws and regulations, process applications for retirement benefits, and provide information and guidance to employees about their pension options. Pension Officers also handle pension records, calculate entitlements, and work with other departments or external agencies to ensure the smooth operation of pension systems.

What are the key skills and qualifications needed to thrive as a pension officer?

To thrive as a Pension Officer, you need strong analytical skills, attention to detail, and a solid understanding of pension regulations, usually supported by a degree in finance, business, or a related field. Familiarity with pension administration software, databases, and proficiency in Microsoft Office tools are typically required, alongside knowledge of relevant legal frameworks. Excellent communication, problem-solving abilities, and a customer-focused mindset help Pension Officers effectively manage client inquiries and resolve issues. These skills ensure accurate pension processing, regulatory compliance, and high-quality service for beneficiaries.

What are some typical challenges pension officers face when handling pension claims, and how can they effectively manage them?

Pension Officers often encounter challenges such as interpreting complex pension regulations, resolving discrepancies in member records, and managing high volumes of claims within tight deadlines. To manage these effectively, Pension Officers rely on strong attention to detail, ongoing training in regulatory updates, and clear communication with both claimants and internal teams. Collaborating closely with HR, payroll, and legal departments also helps ensure accurate and timely processing of pension benefits.

What is the difference between Pension Officer vs Benefits Coordinator?

AspectPension OfficerBenefits Coordinator
CredentialsTypically requires a degree in finance, human resources, or related field; certifications like CEBS are commonSimilar credentials; often holds degrees in HR, social work, or related fields; certifications like CEBS may also be relevant
Work EnvironmentPrimarily office-based, handling pension plans, calculations, and client consultationsOffice setting, managing employee benefits, enrollments, and inquiries
Employer & IndustryUsed in government agencies, pension funds, and large corporationsFound in HR departments, insurance companies, and large organizations

The main difference between a Pension Officer and a Benefits Coordinator lies in their focus areas. Pension Officers specialize in managing pension plans and retirement benefits, while Benefits Coordinators oversee a broader range of employee benefits, including health insurance and wellness programs. Both roles require similar qualifications and often work in similar environments, but their specific responsibilities differ based on the benefits they manage.

What are the duties of a pension officer?

A pension officer is responsible for managing pension plans, processing applications, verifying eligibility, maintaining records, and ensuring timely disbursement of pension benefits. They also handle inquiries from beneficiaries and ensure compliance with relevant policies and regulations, often using specialized pension management software.

What cities are hiring for Pension Officer jobs?

Cities with the most Pension Officer job openings:

What are popular job titles related to Pension Officer jobs?

For Pension Officer jobs, the most frequently searched job titles are:

Infographic showing various Pension Officer job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $75,929 per year, or $36.5 per hour.

Employee Retirement Fund Officer II (Employees' Retirement Fund - Non Civil Service)

On-site

Other

Posted 6 days ago


Job description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary The most senior individual contributor level Employee's Pensions Officer responsible for performing specialized tasks in one or more key areas of benefits, communications, finance, investments or technology management for the City of Dallas, conducting investment and regulatory compliance analysis, and overseeing high-level policy implementation.

Job Description Overview The ERF Officer II is responsible for performing advanced tasks and managing large-scale projects in one or more key areas: Benefits, Communications, Finance, Investments, or Technology. The role manages critical fund operations, ensures compliance with policies, and contributes to the implementation of strategic initiatives, including work planning, directing, analyzing, and coordinating specialized research, and reporting pension programs in one or more of the following areas: general administration, benefits administration, investment analysis, finance, communications and legislative analysis or customer relations.Essential Functions
  • When applicable, oversees the administration of retirement benefits, including leading advanced pension program evaluations, recommending operational improvements and cost-saving strategies.
  • Develops comprehensive reports on pension fund performance, actuarial projections, and financial sustainability.
  • Serves as a key representative in pension-related legislative discussions, regulatory compliance audits, and policy development initiatives.
  • Manage large-scale pension system modernization projects, including data migration, cybersecurity measures, and automation strategies.
  • Collaborates with investment professionals to assess market conditions, analyzes asset allocations, and monitors risk exposure.
  • Ensures compliance with IRS, GASB, Department of Labor, and other governing bodies related to public pension fund management.
  • Provides expert consultation on pension plan redesign, retirement incentive programs, and workforce transition planning.
  • Develops strategic communication plans for pension program changes, engaging ERF members and stakeholders.
  • Conducts advanced forecasting and stress testing of pension liabilities and funding models.
  • Serves as an advisor to executive leadership on long-term pension planning, workforce implications, and financial impact analysis.
  • Provides technical support and training to ERF staff and ensures transition of knowledge and documentation of processes.
  • Monitors the investment portfolios for compliance and prepares fund performance reports; creates standardized tools and templates; evaluates potential investment opportunities; ensures adherence to relevant policies and regulations.
  • Analyzes and leads technology upgrades and ensures data integrity; provides technical support and training to other ERF staff.
  • Ensures documentation of processes and critical information; manages and assists with succession planning.
  • Performs other work as needed or assigned.
Knowledge and Skills

Expert knowledge in plans administration, using the ERF designated pension administration system. Recognized leadership and skill in interacting with and influencing a diverse population and workforce. Expert knowledge of the laws and regulations of the State of Texas relate to pensions administration, investment funds management and/or communication of benefits. Advanced ability and attention to detail in writing written instructions and directing individuals to the correct sources of information. Advanced skill in communicating effectively and clearly both verbally and in writing. Master ability to quickly and effectively identify and red-flag potential fraud scenarios. Ability to review, analyze, interpret, and/or prepare federal and state laws, rules, regulations, policies and procedures. Ability to develop, implement, and administer statistical, demographic, or other specialized research services and programs. Ability to analyze and interpret complex statistical data, and to present analyses and conclusions with clarity and precision. Expertise in pension administration systems, financial management tools, and/or communication platforms, depending on the assigned area. Expert knowledge of public-sector pension plan management including Dallas City Code 40A and pension administration best practices. Advanced knowledge of public-sector pension plan management including Dallas City Code 40A and pension administration best practices.

EDUCATION

Bachelor’s degree from an accredited college or university with major coursework in business administration, finance, accounting, communications, information technology, or a closely related field.

EXPERIENCE

Eight (8) years of professional experience as a defined benefit plan officer or fifteen (15) years of professional experience in accounting, benefits, communication, finance, technology, or other related area with a large-scale internal or external customer. Experience with major projects, such as system upgrades or process improvements in a large municipality or public sector environment is highly preferred.

LICENSES AND CERTIFICATIONS

Relevant professional certifications such as CPA, CFA, CEBS, or ITIL is highly preferred. Certification requirements are subject to position responsibility and must be approved by the Executive Director or Deputy Executive Director.

EQUIVALENCY

1 Master's degree in business, communication, investment, or information technology or a closely related field and six (6) years’ experience as a defined benefit plan professional, or 13 years of professional experience in accounting, benefits, communication, finance, technology, or other related area may fulfill education and experience requirements.

OTHER REQUIREMENTS
  1. Must pass intensive background investigation, physical, eye exam, polygraph, psychological exams, as well as drug and alcohol testing.
  2. No Felony convictions or deferred adjudication/court ordered community supervision/probation for Class A Misdemeanor.
  3. Must not have been convicted of or placed on deferred adjudication/court ordered community supervision/probation for a Class B Misdemeanor as an adult within the last ten (10) years.
  4. Must be twenty-one (21) years of age or older.
Salary Range

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.

Contact our recruiting departments: Civil Service - civilserviceinfo@dallascityhall.com Talent - Acquisition hrtalent@dallas.gov

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