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Peerless Systems Jobs (NOW HIRING)

Customer Success Specialist Who we are At Peerless, we're not just another manufacturing company ... Maintain accurate records in ERP/CRM systems to ensure inventory and order data integrity. World ...

Customer Success Specialist At Peerless, we're not just another manufacturing company -- we're a ... Maintain accurate records in ERP/CRM systems to ensure inventory and order data integrity. World ...

Company Description Peerless-AV ® is a leading designer and manufacturer of award-winning audio ... Support and maintain Quality Management Systems (QMS) and Environmental Management Systems (EMS ...

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Peerless Systems information

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$43K

$109.5K

$166.5K

How much do peerless systems jobs pay per year?

As of Jun 9, 2026, the average yearly pay for peerless systems in the United States is $109,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are Peerless Systems?

Peerless Systems refers to Peerless Systems Corporation, a technology company that specializes in developing software and hardware solutions for digital imaging and printing. The company is known for its page description languages, printer controllers, and technologies that enable high-quality printing in devices such as copiers, printers, and multifunction products. Peerless Systems often partners with original equipment manufacturers (OEMs) to integrate their technology into office and industrial printing equipment. Their solutions help improve print speed, quality, and efficiency.

What are the key skills and qualifications needed to thrive as a Systems Engineer, and why are they important?

To thrive as a Systems Engineer, you need a solid background in computer science, systems architecture, and troubleshooting, often supported by a relevant degree or certifications like CompTIA, Cisco, or Microsoft. Familiarity with operating systems, scripting languages, cloud platforms, and configuration management tools is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you work efficiently within cross-functional teams. These competencies are crucial for designing, maintaining, and optimizing complex IT systems that support organizational goals.

What are some typical collaboration opportunities for someone working at Peerless Systems?

At Peerless Systems, employees often collaborate across multidisciplinary teams, such as software engineering, product management, and customer support, to develop and refine printing and imaging technologies. Team members participate in regular meetings to align on project goals, address technical challenges, and share feedback. This collaborative environment encourages knowledge sharing and allows employees to gain experience in various aspects of product development, which can support career growth within the company.

What is the difference between Peerless Systems vs Network Systems?

AspectPeerless SystemsNetwork Systems
Required CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNASimilar certifications such as CompTIA Network+ or Cisco CCNA are common
Work EnvironmentWorks in IT support, network installation, and maintenance environmentsOperates in network infrastructure setup, troubleshooting, and support roles
Employer & Industry UsageUsed by companies providing network solutions, IT service providersCommon in organizations managing internal networks or offering network services

Peerless Systems and Network Systems roles share similar credentials, work environments, and industry usage. Both focus on network setup, maintenance, and troubleshooting, making them closely related in the IT and networking industry.

More about Peerless Systems jobs
What states have the most Peerless Systems jobs? States with the most job openings for Peerless Systems jobs include:
What job categories do people searching Peerless Systems jobs look for? The top searched job categories for Peerless Systems jobs are:
Infographic showing various Peerless Systems job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 16% As Needed, 5% Temporary, and 76% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $109,527 per year, or $52.7 per hour.
Customer Success Specialist

Customer Success Specialist

Peerless Inc

Buffalo, NY • On-site

$50K - $65K/yr

Full-time

Posted 27 days ago


Job description

Customer Success Specialist
Who we are
At Peerless, we're not just another manufacturing company - we're a team on a mission to grow. Rooted in Buffalo, NY, we've built our reputation on technical expertise, responsiveness, and reliability. We're ready to take this company to the next level, and we need sharp, driven specialists who want to be part of that transformation.
If you thrive on moving fast, solving problems, and delivering an exceptional experience every time a customer reaches out - this role is for you.
Who you are
You're curious, detail-oriented, fast-moving, and customer-obsessed. You take pride in getting quotes right the first time, keeping the supply chain humming, and making every customer interaction feel effortless. You don't just close tickets - you build trust.
Why this role matters
The Customer Success Specialist is on the front lines of Peerless' customer experience. Reporting directly to the Customer Success Manager, you'll be the engine behind fast, accurate quotes and smooth order execution - while serving as a trusted point of contact for our customers every step of the way. Your work directly impacts revenue, customer satisfaction, and our ability to scale.
About the job
Quoting & Pricing:
  • Prepare accurate, competitive quotes with a sense of urgency - speed and precision are equally important.
  • Collaborate with engineering and production to ensure quotes reflect real-world costs, lead times, and technical requirements.
  • Manage and maintain quote documentation, tracking status from request through conversion.
  • Identify opportunities to improve quote turnaround time and accuracy.

Supply Chain Management:
  • Monitor and coordinate with suppliers to ensure material availability and on-time delivery.
  • Track open orders and proactively communicate any supply disruptions, delays, or changes to internal teams and customers.
  • Support procurement activities by providing lead time and pricing data from vendors.
  • Maintain accurate records in ERP/CRM systems to ensure inventory and order data integrity.

World-Class Customer Service:
  • Serve as a primary point of contact for customers, providing timely, clear, and solutions-focused communication.
  • Manage customer expectations around order status, delivery timelines, and any issues that arise - always with professionalism and transparency.
  • Turn customer challenges into opportunities to strengthen relationships and earn repeat business.
  • Represent the Peerless brand with every interaction - be responsive, knowledgeable, and genuinely helpful.

Team Collaboration & Continuous Improvement:
  • Work closely with the Customer Success Manager to align on priorities, escalate complex issues, and contribute to team goals.
  • Share feedback on recurring customer pain points or process gaps to help drive improvements.
  • Support cross-functional collaboration with engineering, production, and logistics teams.

Qualifications and Experience
  • Bachelor's Degree preferred; relevant experience considered in lieu of degree.
  • 2-4 years of experience in quoting, customer service, order management, or supply chain - preferably in a manufacturing or industrial environment.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Proficiency in ERP and/or CRM systems; comfortable working with data.
  • Proactive, accountable, and customer-first mindset.

Compensation
  • $50,000-$65,000 base salary, based on experience.
  • Competitive benefits package.
  • Professional development and growth opportunities within a scaling team.

The advertised pay range represents what we believe, at the time of this posting, we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements, would we consider paying above the stated range.
What Success Looks Like in the First 12 Months
  • Consistently fast and accurate quote turnaround times.
  • Strong customer satisfaction scores and repeat engagement.
  • Proactive supply chain communication that minimizes delays and surprises.
  • Recognized as a reliable, go-to resource for both customers and internal teams.

Why Join Us?
This is more than a job - it's a chance to be part of something growing. You'll work in a collaborative, supportive environment where your contributions are visible, your ideas are heard, and your growth matters. If you're ready to bring your energy and expertise to a company on the rise, let's build the future together.
Peerless is an Equal Opportunity Employer committed to equity, diversity, and inclusion. We encourage candidates of all backgrounds to apply.